I am still in my beginning steps, doing trial and error. As I go to each chapter, I go and practice. It feels overwhelming sometimes, but I tried and tried watching the videos until it is done. I ask... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The package and the training that they offer is amazing I need to learn more and I need help to do so..It us a package thst every business should have.
Company replied
So far there hasn't been any negative surprises ir anything. I just started a couple days ago so if anything bad does pop-up I'll add to my post
Company replied
CreatorU makes me feel less alone as an entrepreneur. It’s a supportive, tight-knit community of people who understand the journey. The creators genuinely care, always offering help and guidance. I’ve... See more
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Company details
Written by the company
CreatorU is the ultimate platform for building your online business or brand. Discover the newest strategies. Execute with AI. Track progress in real-time. And network with 80,000+ other creators.
Contact info
United States
- support@creatoru.com
- creatoru.com
3.5
Average
439 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing Support
Amazing Support. Detailed step by step How to's. They answer your questions! and give you a ton of live coaching. I highly recommend.
January 29, 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Steph! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
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I received excellent customer service…
I received excellent customer service in a timely manner. Would recommend them based purely on their customer service.
January 28, 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Ashley! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Typically our CreatorU subscriptions rebill one year from the original purchase date for the standard list price instead of the discounted initial price you paid, as documented in your receipt.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Edward was very quick to respond and…
Edward was very quick to respond and help me update my CreatorU account profile details. Very professional and easy to work with, thanks!
January 24, 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Scam! Unauthorized payment
As many people they charged me without my permission, 2 times, one 7$ and one 170$. Not only that, the refunded me the 7$ but the bigger amount they didn’t pay it back. Of course 20 days later I have no chance to get a refund. It’s taking too long and they don’t seem to care.
January 5, 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Typically our CreatorU subscriptions rebill one year from the original purchase date for the standard list price instead of the discounted initial price you paid, as documented in your receipt.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
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FIVE DAYS LATER and I’m STILL waiting…
FIVE DAYS LATER and I’m STILL waiting on their support to respond to my ticket to refund me $240. Mind you, I don’t even have an updated card on file, yet, they were still able to bill me. I’ve contacted them DAY 1 of being charged and have not accessed their platform to use in any capacity other than to manually cancel. I’m still waiting for a response. Beware. You will be ignored if you need a refund or cancellation. If you want to try their services or pay you will get immediate responses as that was the case when I initially was offered to extend a service that I laid for the year prior and never used once.
NOT WORTH IT IF CUSTOMER SERVICE IS NON - EXISTENT and YOUR REQUESTS ARE IGNORED. I’m going to also do a YouTube video on this so others are aware to steer clear. And to think I was going to give them a shot at a later date when I actually had time to utilize their service. ABSOLUTELY NOT!!!!
January 20, 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Our team has been experiencing an influx in volume which may have resulted in slower response times - we understand how that can be upsetting! Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Already giving me the motivation and know how to make big shifts
I just hopped on the Course Creator Challenge and got Creator U along with it. I haven't even started the challenger yet but decided to watch a video in CreatorU and already have the motivation and know how to start and Ebook! I'm excited for what the rest of this has in store!
January 20, 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Danielle! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Complete scam -DO NOT DEAL WITH THIS COMPANY
Complete scam - do not deal with them.
I signed up for a $7 course with them after seeing a facebook post.
They then charged me $239. They purposely do this and prey on people.
Tried reaching out to them for refund through their contact form and no reply at all.
Dont fall for it!
January 15, 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Typically our CreatorU subscriptions rebill one year from the original purchase date for the standard list price instead of the discounted initial price you paid, as documented in your receipt.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Support Staff got back to me within 24
Support Staff got back to me within 24
hours. All my questions were answered
in a timely manner. Staff was very helpful,
friendly, and professional. A good experience.
January 17, 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Ms. April! We're glad to hear that you have had such a positive experience with us and SamCart is helping power your business.
Your feedback motivates our team to continue to serve amazing entrepreneurs like yourself. We can’t wait to watch your business continue to grow on SamCart!
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
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5-Star Experience with CreatorU
CreatorU’s customer service is outstanding! From the start, their team was responsive, proactive, and genuinely cared about my success. They went above and beyond, offering clear communication and thoughtful solutions tailored to my needs.
The content is top-notch—practical, well-structured, and actionable. But what truly stands out is how valued they made me feel as a customer.
Rating: 5 Stars 🌟🌟🌟🌟🌟
If you’re looking for exceptional support and quality content, CreatorU is the gold standard. Highly recommend!
January 17, 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Richard! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
just charged my credit card $239 USD…
just charged my credit card $239 USD after I made a $7 purchase one year ago that I totally forgot about and I’m just trying to get a refund from them now and they said that they will get back to me in two days and they’re getting a lot of busy responses. No wonder they are because they’re scamming people
January 17, 2025
Unprompted review
In process of purchasing CreatorU…
I have not purchased this CreatorU service. However, I wanted to just comment that before me attempting to buy. I first checked the reviews, Secondly I read that it CLEARLY states TO READ the “Terms and Conditions” prior to purchasing. There is information regarding the 30 day and yearly, cost, refunds, bundling and cancellation and that they can charge at anytime. “ FOLKS JUST GOT TO READ AND NOT JUST SEE the $7offer.
No matter what it seems like a great offer and then $239 the next year.
Next time folks just use a prepaid debit card for first time use than update your card if u decide to stay with a service.
January 14, 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Yava! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
“SamCart is an excellent platform
“SamCart is an excellent platform. The information and tools they provide are clear, practical, and very useful. The software is user-friendly and makes the sales process much easier. Plus, their customer support is very efficient. I highly recommend it!”
January 13, 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and are finding value in SamCart. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@samcart.com.
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Great service by Ash with immediate and…
Great service by Ash with immediate and super customer oriented reaction! Forgot to cancel my subscription and he was so kind to organize a refund for the fee, processed within 2 days. Thank you!
January 13, 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Manuela! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
TRUSTWORTHY!
Brian at CreatorU is the most transparent e-comm person, I've ever met! His authenticity, conciseness and getting to the point, assured you...He has your best interests in mind and at heart. Most have "Fluff-n-Stuff" information that only makes me more skeptical. The communication is top notch and very motivating. Thanks Brian & CreatorU.
January 12, 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Bart! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
CreatorU is amazing...it is packed full…
CreatorU is amazing...it is packed full of endless possibilities! I recently signed up for the 5-day Course Challenge. This is my 1st time doing anything like this... I get more excited with each training video that I watch! The Document Library is incredibly impressive, it is loaded with information. I also cannot wait to use the AI Assistant for help in creating my 1st Ebook!
January 13, 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Fantastic, Honest training
Fantastic content delivered in a clear and honest manner. Great products.
January 11, 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Paul! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
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I canceled the subscription and they charged me 239 Euro
I canceled my subscription a few days before the annual renewal, yet they still charged me the annual subscription fee, and my account is still active. Customer service is unresponsive, and they took €239 without my consent, even though I had canceled the subscription. I would never recommend this service! Their policies are unclear and highly unprofessional.
January 8, 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
I have been overly impressed with…
I have been overly impressed with Creator U. I wish I had taken this up back in July. For me the shortest route to success is Creator U. Of the hundreds of businesses and ideas I have seen over the years Creator U are in the top 10 and the top 5 of worldwide businesses that really deliver but I place Creator U as the top platform in the world based on price, accessibility, structure, training, belief, genuine commitment to succeed and the restoration of faith that Joe bloggs or Joe smo can really make an income online which the gurus and influencers who claim that, Creater U excels in that.
I award Creater U my Gold Star For Excellence.
January 8, 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Dean! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Very positive experience
Very positive experience
Katsumi was extremely helpful in resolving my issues.
I really appreciated the knowledge and the way this was solved in an extremely equitable manner.
Kudos to CreatorU for hiring such a wonderful customer support team.
Thank you,
SteveG
December 30, 2024
Unprompted review
Reply from CreatorU
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
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