Credit.com Reviews 

1,398
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Unfortunately, I am very gullible. I am a widow age 61 and I’m trying to get out of trouble. I thought that I was doing the right thing by giving them my information after all my information was given... See more

Rated 5 out of 5 stars

While others offer additional services or features at additional cost Credit offers some of those at one price. I recently found out that there are about 28 credit scores depending on what you're shop... See more

Company replied

Rated 1 out of 5 stars

A scamming, horrible company. I was going to report them to the BBB but they aren’t registered. Red flag #1. After receiving multiple weird error messages I contacted chat support because they don’t h... See more

Rated 1 out of 5 stars

My wife and I was charged 3 times on the same day as our 7 day free trial. We cancelled immediately, then tried to remove our cards from their system, but it wouldn't let us. Now after reading numerou... See more

Company details

  1. Business Services

Information provided by various external sources

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Contact info

  • 44 Montgomery Street, 94104, San Francisco, United States

  • credit.com

1.7

Bad

TrustScore 1.5 out of 5

1K reviews

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1.7

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(1,398)

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Rated 4 out of 5 stars

Used Since 2013

I have been using Credit.com since approximately 2013 to track my credit score. The additional scoring that is available is helpful also.

January 17, 2019
Unprompted review
Rated 1 out of 5 stars

Tried and tried multiple times to sign…

Tried and tried multiple times to sign in. Reset my password and it takes me to site and shows me logged in. whatever I select it brings up the reset password. So I log out and then it will not let me sign in again. This site is lousy!

January 17, 2019
Unprompted review
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Reply from Credit.com

Hi Earl, thank you for your review, we are deeply sorry to hear this. If you are still having issues logging in, please email support@credit.com. We will make it top priority to have this issue resolved. We look forward to hearing from you.

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Rated 3 out of 5 stars

Still collections showing that were…

Still collections showing that were paid off several months ago and do not show anymore with TransUnion or Exquifax. I believe they continue to show on credit.com so you call Lexington Law so they can bill you.

January 17, 2019
Unprompted review
Rated 5 out of 5 stars

I love using this credit

I love using this credit
Easy to use and it’s free! I definitely recommend it to anyone!!! You’ll be happy with the decision you’ve made!

January 17, 2019
Unprompted review
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Rated 3 out of 5 stars

I have had several problems to say the…

I have had several problems to say the least. A previous client gave me a great review which included the listing of my last name... I called Care.com and asked if it could be removed and the response was only the person that wrote it,can remove it. Considering they usually go by first names only this didn't seem right. I pay them for their service and since I wasn't asking to change the review itself somehow this didn't seem right. Unfair to the person paying the BILL. Second issue... Bank made me change my credit card number which also happened to be the one on file for automatic renewal with Care.com. Therefore, months went by and we had no service from them at all. Why didn't they email or call to let us know so we could have given them a new number. No effort was made at all. Then when I finally realized the problem, I called right away. While trying to explain I was hung up on and had to call back. Even to this very day I have to print out a listing from time to time because since this very problem, referrals don't always come thru to my email as they should on regular basis. Last, I constantly get referrals for babies when we are only licensed for ages3 to 6. How and why can that be? I even had a lady tell me once that she was told that you had to inquire about us too, that the system gave her no options... Yes, I would say Care.com is going down fast. I DO UNDERSTAND why people are turning else ware, DONT YOU?

January 17, 2019
Unprompted review
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Rated 5 out of 5 stars

Excellent

I like how Credit.com protect and save consumers in their procedure. They are doing an excellent job. Thanks.

January 17, 2019
Unprompted review
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Rated 3 out of 5 stars

Not sure why a have A's near across the board

Not sure why a have A's near across the board and I am told to apply for another credit card because of being over the 50% percentile that I have already accumulated.
This makes NO sense to me??
Become more in debt to boost your credit score is not what I want to do as a consumer who wants to keep a good standing and a budget that works for me and is affordable so I do not become in debt and ruin my credit completely!

January 17, 2019
Unprompted review

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