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creditcardGenius Reviews 1,523

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TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 202 reviews, reviewers had a great experience with this company. Customers are really happy with the discounts and bonus offers they receive, often highlighting that the promised money actually arrives in their bank accounts. Many people appreciate the fast payment of these bonuses, with some receiving their cash within days of card approval. Reviewers also find the service helpful and the system easy to use for comparing credit cards. However, some customers also noted issues with payment and refunds, with a portion of people experiencing delays in receiving their cash bonuses or having to follow up multiple times. Response times were also a point of concern for some, as they found it difficult to get status updates or received slow replies, occasionally from different agents with conflicting information.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers praise the quick and seamless... See more

Refund

Users describe ambiguous interactions with refund. While some customers, for example, received their cash... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers reported significant delays, with... See more

Service

Clients share ambiguous opinions on service. Many customers report positive experiences, praising the... See more

Discount

Reviewers highlight positive aspects of discount. Customers frequently praise the successful promotional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Use it to apply credit card, was approved by the bank right away but cash genius cannot recognized I was approved even though I followed every step and was approved instantly. I have to wait 4 weeks t... See more

Rated 4 out of 5 stars

I have participated in 2 of their credit card sign up rewards. Both times I had the credit card approved but had to follow up within their specific time period (not too early AND not too late). The re... See more

Rated 4 out of 5 stars

Great cash bonus... if you check it. In the past I had 4 bonus that I didn't received because they expired by themselves because CCGenius had not received the confirmation from the card/bank issuer... See more

Rated 4 out of 5 stars

So far so good, except there are 2 hicups due to their system, or maybe somewhere between their system and refferal site. It has many good referral. wish more are available. :)

Company details

Written by the company

Leading credit card comparison engine that rates 126+ features of over 200 different Canadian credit cards. Now consumers can choose smarter and get rewarded faster.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

It’s very slow to get rebates comparing…

It’s very slow to get rebates comparing to other promoters

December 10, 2025
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Reply from creditcardGenius

Hello,

Sorry to hear that it took longer than expected to receive your GeniusCash.

We deliver GeniusCash to most customers within 30 days of their application date by automatically receiving confirmation from the bank that the application for the credit card has been approved and that it meets all the eligibility criteria for GeniusCash.

Sometimes we don't receive this confirmation from the bank automatically, and a manual investigation is required. To do this, we send your application details directly to the bank. There are various things that the bank and/or the affiliate network needs to validate such as approval status, that you're a first time cardholder, that the application was started from our site, etc. Unfortunately, the manual investigation is completed by the bank the timeline for this is outside of our control.

Please keep in mind that each card/account application is reviewed separately based on the specific Terms and Conditions for that offer. We've checked on our end, were able to confirm that GeniusCash for the RBC Avion Visa Infinite offer was sent on 2025-12-10 via Interac.

For any future applications, if you haven't received your GeniusCash once it's been 2 weeks since your application date, please make sure to head to your creditcardGenius dashboard and create a ticket. This way, we can get your info sent directly to the bank for a manual investigation as soon as possible.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.
Team Genius

Rated 5 out of 5 stars

Works great!

Great bonus offers and has worked well for me every time. I have received the e-transfer just a few days after card approval. I recommend

December 3, 2025
Rated 1 out of 5 stars

Total scam

Total scam. I was paid out for one application, however I had 3 others that did not have the cash tracked and I did not realize that you have to submit a request for them to update the funds.
I’ve lost out $135 in funds where I’ve done everything correctly. It seems they are misleading customers into applying for these products.

December 2, 2025
Unprompted review
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Reply from creditcardGenius

Hello Laura,

We strive to deliver GeniusCash to most customers within 30 days of their application date by automatically receiving confirmation from the bank that the application for the credit card has been approved and that it meets all the eligibility criteria for GeniusCash.

Sometimes we don't receive this confirmation from the bank automatically and manual investigation is required. When we don't receive the approval confirmation from the bank once it's been 2 weeks since your application date, an automated email gets sent to the email address associated with your account with the link to your GeniusCash dashboard. This email contains a link to your GeniusCash dashboard, where you can submit a ticket. This allows us to send your information directly to the bank for a manual investigation before the offer expires.

Taking a look at your account, there are a total of 5 tickets which have been opened for different outstanding GeniusCash applications, 4 out of 5 tickets that were opened have been resolved, and your latest TD ticket is currently being investigated.

As per our Terms and Conditions, you must open a GeniusCash ticket within twelve (12) weeks of your application for the GeniusCash offer. Unfortunately we are no longer able to submit tickets for any applications that have passed the 12 week threshold. If you still have any applications that are pending and within the 12 week period, please make sure to submit your tickets for those as soon as possible.

For any future applications, if you haven't received your GeniusCash once it's been 2 weeks since your application date, please make sure to head to your GeniusCash dashboard and create a ticket. This way, we can get your info sent directly to the bank for a manual investigation.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.
Team Genius

Rated 5 out of 5 stars

Upgraded my Mastercard thru CCG

I upgraded my Mastercard thru Credit Caed Genius. It was easy and received my reward as stated on the site. Will definitely go through CCG again. Thank you for the great service!

November 19, 2025

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