I have been with Creditfix for around two years now and I cannot fault them for the service I recieve. Yesterday, i needed to contact them in regards to some health issues I am having which has led... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wanted to say thank you to Callum and to see he gets the recognition his outstanding customer service deserves. I was in a RTC in which a motorcyclist was killed, left my job, having therapy as suff... See more
Company replied
I was jelped,supported,and guided, and was finally able to understand process to my queries. Staff was very patient, and helpful, and was able to solve all my questions. Excellent job, Ruth Sefali... See more
Company replied
Creditfix took over my IVA from Hannover who I found were hit and miss depending on who you got in customer services. Creditfix have been excellent from start to finish, every time you call they're re... See more
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Company details
About Creditfix
Written by the company
Creditfix and UK Debt Expert are two of the UK's leading debt help companies. As part of the Creditfix Group they provide confidential support to those in need. Talking about debt isn't always easy, that's why our experts are proud to offer friendly, non-judgemental guidance on all the solutions available to help people make informed decisions for a brighter financial future.
Write off up to 81% of your unsecured debts
We've helped over 185,000 people out of debt and we can help you
How much debt do you have?
Contact info
4 West Regent Street,Glasgow, G2 1RW, Glasgow, United Kingdom
- 0141 565 1300
- customerservice@creditfix.co.uk
- creditfix.co.uk
4.9
Excellent
44K reviews
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Gary Mowat
Gary Mowat handled the completion of my IVA with exceptional customer service and support. Same too to all creditfix employees who have supported me recently.
April 16, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Thank you for dealing with my closure…
Thank you for dealing with my closure so promptly.
April 16, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Gary was very helpful great customer…
Gary was very helpful great customer service
April 17, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Great customer service
Phoned up to sort something and spoke to very nice gentleman named Peter McKay who was very helpful and sorted it out so quickly
Great customer service
April 17, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Would like to say I spoke to a lovely…
Would like to say I spoke to a lovely guy called Peter who helped me with my situation I was quite stressed out and he made me feel so much better and gave me great advice so would like to say a massive thank you to him.
April 17, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Gary in the phone lines has been super…
Gary in the phone lines has been super helpful today. I was worried about my payment this month due to a change in circumstances as I have never missed a payment but knew it would leave me in hardship this month and Gary has talked me through the options and reassured me that I am doing really well with repayments and not to worry. Thank you Gary!
April 17, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Absolutely amazing customer service…
Absolutely amazing customer service very respectful very patient and understanding and overall helped me tremendously and made me feel so calm and less stressed anxious thank you again Peter McKay x highly recommend
April 17, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Peter was such a lovely man
Peter was such a lovely man, helped sort out my problems with ease.
Many thanks
April 17, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
The call handlers have been great I’ve…
The call handlers have been great I’ve had to miss payments as I’ve been on the sick for the last 7 months and only receiving statuary sick pay they have been understanding and patient with me on this lengthy diagnosis
April 17, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Had a phone call with Ishitah
Had a phone call with Ishitah, she was very helpful and polite and helped me a lot.
Thank you!
April 17, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Sarah was very polite and efficient and…
Sarah was very polite and efficient and made me feel at ease and knowing what was happening with my payment, many thanks for Sarah's efficency.
April 17, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Spoke with Charlie mcAteer this…
Spoke with Charlie mcAteer this morning, he’s a very pleasant guy and was really respectful & helpful.
April 17, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Peter was a huge help with getting…
Peter was a huge help with getting things sorted as quick as possible & with a huge understanding.
April 16, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Spoke to Ishitah Jeebun today after…
Spoke to Ishitah Jeebun today after finishing 6 years of paying the debt off she was absolutely amazing so kind and helpful, I know it's silly but hearing her say shes proud of how I did it by myself on a joint IVA was so lovely to hear. I highly recommend if you need help with debt to contact this company every experience and contact I have had with creditfix has been so understanding and helpful, thank you you really have helped me ❤️
April 15, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
THESE REVIEWS MUST BE BOT GENERATED.
THESE REVIEWS MUST BE BOT GENERATED.
NO WAY IS THIS COMPANY THAT GOOD
NEVER CONTACT YOU EVEN WHEN YOU HAVE PROVIDED PROOF FRAUDULENT ACTIVITY.
THEY GIVE A RESPONSE, BUT YOU WILL JUST GET A MINION. NOT ANYBODY WHO WILL PROVIDED A SOLUTION. I WAIT FOR TOKEN RESPONSE.
April 16, 2026
Unprompted review
Reply from Creditfix
Hello Stephen,
I am sorry to hear that you are not happy with the service you have received. We'd like the opportunity to resolve any issues you are experiencing; if you could email the complaints team at complaints@creditfix.co.uk with your contact details we will ensure a member of our complaints team contacts you.
Kind Regards
Creditfix Complaints Department
Very polite and friendly
Very polite and friendly, very helpful and informative.. helped me with no hassles and im very grateful.
April 16, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Polite and helpful
Ishitah was very polite and helpful on the phone. Great customer service, thank you.
April 16, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I had Gary Mowat assist me today and…
I had Gary Mowat assist me today and can honestly say the most helpful guy I've dealt with, thanks again for taking the time. 5 star 🌟
April 16, 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
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