Its a great service its a great app the change date needs to be improved where you can actually change it but other than that its great
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is a great site to get extra money in between pay periods. I am sure it is my fault, but I had thought this was an auto pay when my paycheck came in. It was not. You have to actually pay it back... See more
Company replied
always there when I need that extra boost. would be nice to increase the limit for users who have good history... thanks! -Michelle Leon
Company replied
I would give Credit Genie 5 stars, but their website is a bit quirky. It's a good alternate cash advance site when you need funds.
Company replied
Company details
- #167 of 176 best companies in Alternative Financial Service
Written by the company
Improve your financial health with breakthrough financial tools and services from Credit Genie. GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check. OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees. TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your finances Manage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Contact info
3411 Silverside Rd, Ste 104 , 19810, Wilmington, United States
- support@creditgenie.com
- creditgenie.com
3.6
Average
700 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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love love credit genie great customer…
love love credit genie great customer service awesome
May 21, 2026
Unprompted review
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
The good reviews are fake
The good reviews are fake! This app is a FRAUD! As most customers state they will allow you into the app one time to request and advance. Once you request that advance they will LOCK YOU OUT and will not allow you to pay them back but they will keep attempting to take $9.99 monthly fees every month but I blocked their ass from accessing my account. They are FRAUDULENT!!!!!! DO NOT BELIEVE ANY OF THE GOOD REVIEWS BECAUSE THEY ARE ALL FAKE AS WELL!!!!!!!! Their app needs to be SHUT THE F*** DOWN AND COMPANY DESERVES A CLASS ACTION LAWSUIT!
February 1, 2026
Unprompted review
Reply from Credit Genie
We’re sorry for the frustration and understand your concerns. We take account access and billing issues seriously and would like the opportunity to review your experience directly. Please contact us at support.creditgenie.com so we can investigate and assist further.
—Catherine, Credit Genie Support
Responded to my review wi hours but my…
Responded to my review wi hours but my request for help online has been 20 hours w No response.
May 18, 2026
Unprompted review
Reply from Credit Genie
We’re sorry for the frustration and understand how disappointing delayed support can be. Please contact us again at support.creditgenie.com so we can review your request and assist further.
—Catherine, Credit Genie Support
Stay Away From Genie
Do not use them they will lock your account and keep taking monthly fees but want allow you to pay your cash advance and want answer any emails, I been trying to pay them $7.70 for over a year and now they are claiming they can't fetch my information
Do not download their app
May 20, 2026
Unprompted review
Reply from Credit Genie
We’re sorry for the frustration. We take account access and billing concerns seriously and would like to review your situation directly. Please contact us at support.creditgenie.com so we can investigate your account and help resolve this.
—Catherine, Credit Genie Support
When You need some help-this app…
When You need some help-this app actually works. If you don't need the cash right away, there is no added expense-it's in your bank in a few days. If you do need it NOW-the fee is reasonable.
May 19, 2026
Unprompted review
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Take too long to process and to pay out…
Take too long to process and to pay out and then you can’t get in contact with nobody when something goes wrong. My account is locked and I don’t even know reason will be canceling!!! 👎🏽
May 1, 2026
Unprompted review
Reply from Credit Genie
We’re sorry for the frustration with processing delays, account access, and difficulty reaching support. We understand how upsetting that can be. Please contact support.creditgenie.com so we can review your account status and help resolve these issues.
—Catherine, Credit Genie Support
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Great customer service!
May 15, 2026
Unprompted review
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Great customer service
Very good customer service. They go above and beyond to make sure the customer is satisfied.
May 12, 2026
Unprompted review
Reply from Credit Genie
Thank you so much for the kind words! We’re really glad you had a positive experience with our team. We appreciate you taking the time to share this.
—Catherine, Credit Genie Support
Experience made easy…
Everything It's been nothin but a fantasic experience about Credit Genie is easy
May 8, 2026
Unprompted review
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Permanently disabled
This app had PERMANENTLY DISABLED my account 🤣🤣🤣🤣🤣 all because when I tried to get a cash boost they said I wasn't eligible for it and I deleted my bank account and debit card and then out of nowhere my card got charged for 9.99 I had my bank freeze my account because of that and I deleted my card and bank off the app when I wasn't approved due to not enough banking history and when I re-download the app my bank was linked back for them to charge me so they had to refund me my money back which they did on March 26th and they permanently disabled my account after I removed my bank account and debit card off for the second time 🤣🤣🤣🤣☠️☠️☠️☠️☠️ how yall go permanently disable my account just because yall had to refund me my 9.99 back after I wasn't approved for an advance 🤣🤣🤣🤣☠️☠️☠️☠️😂😂😂😂😂
March 25, 2026
Unprompted review
Reply from Credit Genie
We’re sorry for the frustration. We understand your concern about account access and the $9.99 charge/refund. Account status changes can occur after security, eligibility, or billing reviews. Please contact support.creditgenie.com so we can review your account history and help resolve this directly.
—Catherine, Credit Genie Support
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
You know at first I wasenjoying the app…
You know at first I wasenjoying the app to pay out from reward that you earned through playing games was in my bank account 5 days after I ended which was long but manageable. Well I'm going on two weeks now for my second cash out I've emailed support numerous of times it's been 13 days and I cannot get a single response from them. Horrible customer service
May 1, 2026
Unprompted review
Reply from Credit Genie
We’re sorry for the frustration with your delayed cash out and difficulty reaching support. We understand waiting this long is frustrating. Please contact support.creditgenie.com so we can review your payout and assist you directly.
—Catherine, Credit Genie Support
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Great App
Easy to join great instant approval if you need a cash boost this is it. Highly recommended by my experience.
May 7, 2026
Unprompted review
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Can't login using forgot password.
May 6, 2026
Unprompted review
Reply from Credit Genie
We’re sorry you’re having trouble logging in—that’s frustrating. Please try updating to the latest app version and request the reset again. If it still doesn’t work, contact support.creditgenie.com so we can help restore access.
—Catherine, Credit Genie Support
I would give Credit Genie 5 stars
I would give Credit Genie 5 stars, but their website is a bit quirky. It's a good alternate cash advance site when you need funds.
May 5, 2026
Unprompted review
Reply from Credit Genie
Thank you for the kind words—we’re glad Credit Genie has been helpful! We appreciate the feedback on the website and are always working to improve the experience. Let us know if we can make it even better.
—Catherine, Credit Genie Support
I have used this app once for a boost…
I have used this app once for a boost then got rid of it. I didn't even sign up for the membership but they keep taking money out of my bank account or try to. They have already took out $9.99 twice and when I got done writing this review I get a notice they are trying to take money out of my account!! I have tried to go back on the app to erase my information especially my bank information but it won't let me sign in to do that. I have talked with customer service they claim I owe a outstanding balance which is total BS!! I have wrote back with no response of why they keep taking money out of my account. They need to stop messing with my bank account I do not recommend this app at all. I work in customer service, the difference between them and me that I'm honest and don't feed people a bunch of bullshit!! So watch your bank accounts!!
February 9, 2026
Unprompted review
Reply from Credit Genie
We’re really sorry for the frustration—that’s not the experience we want. Charges won’t stop unless your bank is disconnected in “Settings.” Please contact us at support.creditgenie.com so we can review your account, address the charges, and help restore access.
—Catherine, Credit Genie Support
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