Intuit Credit Karma UK Reviews 

11,707
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 540 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the digital platform is very simple to use and helps them effortlessly keep track of their credit score. People deeply appreciate the clear and helpful explanations provided by the application regarding their ongoing financial history and overall credit profile. Many users also note that checking their details regularly gives them peace of mind regarding their financial health. Some reviewers were not happy with unexpected credit score drops and frustrating fluctuations after properly managing and paying off their balances. A few other people also felt that significantly delayed information updates or specific financial recommendations sometimes caused unnecessary confusion during their experience.

What people talk about most

User experience

Customers had positive experiences with user_experience, frequently praising the platform for being easy to... See more

Application

Reviewers mention positive feedback about the app, finding it very easy to use as a valuable source of... See more

Service

Reviewers highlight positive aspects of service, finding the application easy to use and a valuable source of... See more

Payment

Customers consistently note negative experiences with payment processing and credit scoring. Reviewers... See more

Website

People report ambiguous experiences with website, showing a wide range of differing opinions. While some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very detailed report, gives you a good feeling to see all the areas that you are doing well. Easy to follow and understand the format. Reason for 4 stars instead of five is that the updating is woeful... See more

Rated 4 out of 5 stars

The information recorded is excellent. I have marked them down because I feel some of the monitoring triggers are questionable or too sensitive. I have a reward credit card that I clear the balance ev... See more

Rated 5 out of 5 stars

Credit Karma is a great tool for looking after your financial standing. It tells you what you are doing right and where you can make improvements to better your financial standing and acceptance for... See more

Rated 5 out of 5 stars

Clear Score give you frequent accurate and up-to-date information on your credit score history. There's a lot of other Companies you have credit & debit card with, plus any loans. You can see at a gla... See more


Company details

  1. Alternative Financial Service
  2. Credit Bureau

Written by the company

Make financial progress faster with Credit Karma in your corner. All free, always.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(11,707)

516 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Usage of Credit Cards

I find the immediate deduction of points annoying. You give no allowances for the immediate full payment for credit card balances. Using a credit card gives the user an additional protection should the purchase be defective.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

A Fantastic Financial Tool

I’ve been using Credit Karma for a while now and have found it incredibly useful. It’s easy to keep track of my credit score, and the app explains what’s affecting it in a way that’s simple to understand. I also like the personalised tips and recommendations for improving my credit profile. Everything is laid out clearly, and it’s reassuring to be able to check my progress whenever I need to. I’d definitely recommend Credit Karma to anyone wanting to stay on top of their finances.

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely abysmal level of service

Absolutely abysmal level of service! Try changing your email address and replacing your mobile device, company is a joke! Staff lacking in communication skills, staff seem lethargic and unable to provide any valid response other than what appears to be templated answers,not good!

July 14, 2026
Unprompted review
Rated 4 out of 5 stars

can do better.

I like your reports however you info is a way off track when it comes to credit card balances. I have read your explanation for this and you should be able to catch up faster to report an up to date situation.

July 12, 2026
Unprompted review
Rated 5 out of 5 stars

Very informative

Very informative, up to date information and useful insights on loans, credit cards and how to improve your credit score

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Can recommend

Easy to use can see at a glance all I need to know concerning my finances I have been with credit karma for 15 + years can highly recommend

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Good easy to use and free.

Good, easy to use and free.
Been using it for 11 years no problems at all.

First place I go when looking for a new card or loan, for example, and of course to check my score on a regular basis to ensure all is as it should be.

July 9, 2026
Unprompted review
Rated 3 out of 5 stars

Useful but....

Unfortunately although the information is useful it fails to give a holistic view of my finances. It does not accept the concept of using credit cards to spend rather than to borrow. Although I build up a credit card spend each month this paid off in full from my current account that has a healthy balance. This results in my credit score yo-yoing each month.

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

I have a few 0% interest credit cards

I have a few 0% interest credit cards. I load these to the hilt leaving my savings getting between 4-5% interest. This is making money using a credit facility. All of my debts are covered with my savings.
Credit Karma either do not have the facility to recognise this or the ability to check.
It makes a mockery of your service as I am using my funds wisely and for that you downgrade my credit score

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Superb app

I like the fact I can check in to ensure I am keeping within my credit limits .
The app is easy to use, over the years I have had some loan and credit cards

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Financial Assessment Tool

Getting a weekly update absolutely free is an offer too great to pass.
The comprehensive content and quality of the report shows you exactly where you are and what to do to get back to where you were or want to be.
The pre-approval / eligibility suggestions are quite amazing and stops you from hurting your credit with futile hard-searches.
Thank you CreditKarma

July 8, 2026
Unprompted review

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