Intuit Credit Karma UK Reviews 

11,708
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 540 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the digital platform is very simple to use and helps them effortlessly keep track of their credit score. People deeply appreciate the clear and helpful explanations provided by the application regarding their ongoing financial history and overall credit profile. Many users also note that checking their details regularly gives them peace of mind regarding their financial health. Some reviewers were not happy with unexpected credit score drops and frustrating fluctuations after properly managing and paying off their balances. A few other people also felt that significantly delayed information updates or specific financial recommendations sometimes caused unnecessary confusion during their experience.

What people talk about most

User experience

Customers had positive experiences with user_experience, frequently praising the platform for being easy to... See more

Application

Reviewers mention positive feedback about the app, finding it very easy to use as a valuable source of... See more

Service

Reviewers highlight positive aspects of service, finding the application easy to use and a valuable source of... See more

Payment

Customers consistently note negative experiences with payment processing and credit scoring. Reviewers... See more

Website

People report ambiguous experiences with website, showing a wide range of differing opinions. While some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very detailed report, gives you a good feeling to see all the areas that you are doing well. Easy to follow and understand the format. Reason for 4 stars instead of five is that the updating is woeful... See more

Rated 4 out of 5 stars

The information recorded is excellent. I have marked them down because I feel some of the monitoring triggers are questionable or too sensitive. I have a reward credit card that I clear the balance ev... See more

Rated 5 out of 5 stars

Credit Karma is a great tool for looking after your financial standing. It tells you what you are doing right and where you can make improvements to better your financial standing and acceptance for... See more

Rated 5 out of 5 stars

Clear Score give you frequent accurate and up-to-date information on your credit score history. There's a lot of other Companies you have credit & debit card with, plus any loans. You can see at a gla... See more


Company details

  1. Alternative Financial Service
  2. Credit Bureau

Written by the company

Make financial progress faster with Credit Karma in your corner. All free, always.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(11,708)

516 reviews in the last 12 months

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Rated 5 out of 5 stars

Credit Karma UK has been very helpful…

Credit Karma UK has been very helpful and easy to use. The app gives clear insights into credit scores, helpful financial tips, and regular updates that make managing finances less stressful. I also like the simple layout and useful recommendations for improving credit health. Highly recommended!

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

Identity Theft Nightmare After Credit Monitoring Registration – Nearly £5,000 in Fraudulent Credit Card Debt

I joined Credit Karma UK to monitor and improve my credit profile. Shockingly, after registering, two fraudulent credit card accounts were opened in my name with Vanquis and Capital One in same day through identity theft, resulting in nearly £5,000 of alleged debt.
I am deeply concerned that this may involve an organised fraud network, because I never received any of the physical credit cards themselves — only debt collection letters and notices about outstanding balances. This raises serious questions about how the accounts were opened, where the cards were delivered, and how such activity passed verification checks without my knowledge.
My credit reports now show “victim of impersonation” markers, and I am dealing with fraud investigations, debt collection stress, and serious concerns about data security and fraud prevention processes.

I am not directly accusing Credit Karma of causing this, but the timing is extremely alarming. Consumers should be very cautious about sharing sensitive personal and financial data online, even with well-known platforms.

This experience has been deeply stressful and damaging.

May 1, 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

Thank you for contacting us and leaving this review. We understand you may need further assistance with your query and would like to let you know you can contact our UK member success team directly here https://help.creditkarma.co.uk/s/newcase. If you have already contacted us already please provide us with your reference number and we can escalate to the appropriate team and contact you as soon as possible.

Rated 2 out of 5 stars

Credit Score Agency Conflicted - Incorrect Assumptions

I have tracked in detail all three Credit Rating Agencies over a number of years and in my experience Credit Karma is the worse, both in terms of inaccuracy (e.g. never recognises credit card bills that are paid off within a month, incurring no interest) and constantly pushing loan products / other credit cards that are not required, despite having been advised of this. It is an example of an organisation that is conflicted in how it operates with hypersensitive scoring founded on incorrect assumptions. It is clear that this agency’s real agenda is to sell more loan products (from which the credit agency makes a profit), which is both irresponsible and demonstrates that Credit Karma are conflicted in their selling behaviour. This is an area worthy of further focus by Martin Lewis and an area worthy of further investigation by the Financial Conduct Authority (FCA).

May 15, 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

I’m sorry to hear you’ve spotted something on your report that doesn’t look right.

The information we display is provided by TransUnion - they’re the credit reference agency we use and they hold your credit file and score.

Rated 4 out of 5 stars

Overall good

It is great for keeping an eye on your credit file & highlights any potential issues. 1 downside is the updating of your information - sometimes takes 2-3 months to show changes which can affect your feelgood factor when checking

May 14, 2026
Unprompted review
Rated 4 out of 5 stars

App great but poor credit score graph

I enjoy using the app. Gives me a lot of useful information and I have used it to open new accounts. However I've dropped it one star as the credit score graph is useless. Whats the point of a graph that only covers a few days. Would be nice to toggle 1m, 6m, 1y, 5y for example. Anything more than 3 days please!

May 9, 2026
Unprompted review
Rated 4 out of 5 stars

Generally speaking

Generally speaking, its a great app. Its clear to see what's going on with your credit score. Its easy to use. I've been here since it was Noddle! However, a couple of things are 1. It doesn't seem super accurate. 2. It sent me 2 emails this week congratulating me on my score increasing, only for me to look and realise it was exactly the same. I'm not overwhelmed by the service for those reasons. However, my credit has improved generally because thos app shows you everything that's against your name and address, which has proved very helpful when organising my finances. So overall 4/5 for me, good access to your financial history and easy to understand, but lost 1 star for the misinformation emails about my score increase that was never there (happens frequently)

May 8, 2026
Unprompted review
Rated 2 out of 5 stars

Credit karma scores seem to be…

Credit karma scores seem to be constantly far lower than what my experian score is . My experian score was 999 and credit karma was 601. Experian changed their scoring system and mine was 1230 out of 1250 ,credit karma dropped to 598 for no reason.
These scores also reflect the offers they show with credit karma having higher intrest rates compared to similar on Experian.
My credit card and bank credit scores are all excellent yet credit karma rarely goes above fair.

I would suspect the scoring system is deliberately low to push higher intrest rates on loans and credit cards.

May 6, 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

I’m sorry to hear you’ve spotted something on your report that doesn’t look right.

The information we display is provided by TransUnion - they’re the credit reference agency we use and they hold your credit file and score.

Rated 5 out of 5 stars

Best Credit Check/ Monitor around

Checking on my credit couldn’t be easier with Credit Karma. I can check who is running checks on my credit and also see if I am a victim of fraud. Quick, Free, convenient and accurate.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

What a crock of 💩.

What a crock of 💩.
Just has my report in and it seem to have dropped by 14 points for absolutely no reason-- why??
No debt - credit card balance paid off in full a minth early.
No credit ir card accounts newly opened, good record, not moved, everything stable.
Yet for NO reason dropped by 14 points --- still rated as exvellent though?
Tried to raise a dispute online 3 - times - after filling in all details 3 times online -- seems there was an issue so unable to proceed????.
Absolute rubbish.
Do not trust this as a
True report.

Following the response to my above review--- credit karma said to raise a dispute---- 7 times now filled in the online form------7 times put all info in---- 7 times report blocks out whrn I get to the point of raising the dispute--- like I said, croc of 💩

April 25, 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

Thank you for taking time to submit a review. We value your feedback and would be more than happy to go over your account with you. Please submit a new case via our help centre here: https://help.creditkarma.co.uk/s/newcase If you have already been provided with a case number, please feel free to share it with us here.

Rated 1 out of 5 stars

Not updating Credit Cards paid off 2…

Not updating Credit Cards paid off 2 Months ago

April 23, 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

Thank you for submitting a review. If your account is not updating, please reach out to us via our help centre here: https://help.creditkarma.co.uk/s/newcase We would be more than happy to look into this for you.

Rated 1 out of 5 stars

WELL SAYS IT ALL REALLY

WELL SAYS IT ALL REALLY, YOU HAVE CONTACTED ME BACK AND TOLD ME TO CONTACT YOU VIA A WEBSITE WHICH IS DODGY AS HELL. WILL STEAL PASSWORDS AND PERSONNEL DETAILS. WARNING DO NOT USE THIS COMPANY... CLEARLY A FRAUD SITE!!! DISGUSTING. HOPE THE GOVERNMENT CLOSE YOU DOWN. MESSING WITH PEOPLES CREDIT RATINGS HAS TO BE ILLEGAL. IM CERTAINLY NOT USING THAT DODGY WEBSITE! IDIOTS THAT'S THE SAME EMAIL. IM NEVER GOING TO CONTACT YOU ON IT. YOU EMAILED ME, SAYING YOU CANT HELP AS TRANSUNIONS PROBLEM. I CANT GET HOLD OF THEM. YOUR ALL SCAMS!!! AVOID, AVOID, AVOID!!!

April 22, 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,

We understand your frustration and would like to assist you with the issues you may be experiencing with our platform. However, we are limited to assist you via Trustpilot. For direct assistance, please submit a new case via our help centre. https://help.creditkarma.co.uk/s/newcase We look forward to hearing from you.

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