It was a wonderful expierience for me! I had a problem getting logged into the program, so I thought (it was my fault the whole time lol). Customer service communicated very well and were persistent.... See more
Company replied
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Big thanks to CreditSecrets.com for all the informative content and for the refund I needed coming back without any questions asked. The information was clear, practical, and exactly what I needed to... See more
Company replied
Great information to have. Albert in customer service is wonderful. Extremely helpful and efficient. Had a bit of a hard time getting the number to call but if you go to the terms tab and scroll down... See more
Company replied
Hello, I spoke with Daniela regarding a refund because the program was just too much for me to deal with at my age. Daniela was polite, courteous, and pleasant. After listening to my concerns, she pr... See more
Company replied
Company details
About CreditSecrets.com
Written by the company
PLEASE CONTACT US FIRST! If you are here because of a bad experience, please give us a chance to help with any customer support issues by calling us at 877-215-6015 or emailing us at support@creditsecrets.com. We are open Monday thru Friday, 9am Eastern - 7pm Eastern.
The Best Selling Credit Secrets Book Is The Path To Solving Credit Problems Fast!
***IMPORTANT: There are many imposters on Amazon! We do NOT sell our book on Amazon. Be sure to look for the book written by Scott and Alison Hilton, the one and only original Credit Secrets only sold at CreditSecrets.com.***
Consumer credit reports are filled with errors that often go overlooked. But, if you know what to look for, you can leverage these errors to your advantage. In a sense, you can erase bad credit history with the knowledge you gain after reading the Credit Secrets book. Credit Secrets provides strategies for improving credit scores, resolving debt issues, and managing personal finances more effectively.
Contact info
312 W 2nd St #A747, 82601, Casper, United States
- 877-215-6015
- support@creditsecret.org
- creditsecrets.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from CreditSecrets.com
Thank you, Glendora! We’re glad to hear our representative was great, polite, and knowledgeable. We appreciate your feedback and are always happy to help!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Hi myself and my wife did look at a lot…
Hi myself and my wife did look at a lot other ways to fix our credit problems but they all just wanted your money!!! CREDIT SECRETS IS BY FAR THE BEST! And the easiest way to fix your credit! and I do believe we going to be part the big budget family! THANKS AGAIN
May 20, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you so much for your kind words! We’re honored that you and your wife chose Credit Secrets after exploring so many other options. Our goal has always been to provide real guidance, real support, and a system that people can actually follow to improve their credit and financial future.
We’re excited to have you both as part of the Credit Secrets family and look forward to supporting you every step of the way. THANK YOU again for your trust and enthusiasm!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Your staff
Your staff. Shot out to Albert. Thank you so much for all of your help.
May 22, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Felix! We truly appreciate your kind words and the shout out to Albert. We’re glad he was able to help you, and we’ll be sure to share your appreciation with him — it will mean a lot!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Vanessa
Vanessa, provides excellent service and answers all my questions
May 21, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Barry! We’re glad to hear Vanessa provided excellent service and took the time to answer all of your questions. We’ll be sure to share your kind words with her — she’ll truly appreciate the recognition!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
First of all i did not recieve the…
First of all i did not recieve the whole pkg and no instructions and was hard to get reply for help !! So at this point i would like to cancel my account and also cancel the add on account !! So please refund the fee and cancel future fees !! Thank you john van pelt
May 12, 2026
Unprompted review
Top Customer service
I had just signed up, and needed a specific question answered. The gentleman I talked with in Customer service was very informative. Very upbeat and assured me that if I had any concerns at all, not to hesitate to call. Like most people, l was a little apprehensive about learning how to do something I knew little about. Especially something scary like credit. After talking with him only a few minutes, I was actually excited about getting started. Knowing that I'm not alone, really put me at ease.
May 15, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Ray! We’re so glad to hear our Customer Service team was able to answer your questions and help put your mind at ease. It’s completely normal to feel apprehensive when starting something new, especially with a topic as important as credit. Knowing you felt supported, encouraged, and excited after the conversation means a lot to us.
You’re definitely not alone in this journey, and we’ll be here to guide and support you every step of the way.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
it was a straightforward experience.
May 13, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you for your feedback! We’re glad to hear your experience was straightforward and easy to navigate. Making the process clear and simple for our members is always our goal, and we appreciate you taking the time to share your experience.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Dina was amazing
Dina was amazing. She patient, knowledgeable and provided great options.
May 14, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Michael! We’re thrilled to hear Dina was amazing and provided patient, knowledgeable support along with great options to help you. We’ll be sure to share your kind words with her — she’ll truly appreciate the recognition!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Ì want my money back please and thank…
Ì want my money back please and thank you. It's not for me. I'm in the middle of consolidating my debt right now. I'm sure I can get my scores through them.
May 13, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you for your feedback. We completely understand that everyone’s financial situation and timing are different, especially when working through debt consolidation. While Credit Secrets may not have been the right fit for your current needs, we were happy to process your refund and assist you promptly.
We sincerely wish you the best as you move forward with your financial goals and appreciate the opportunity to have served you.
If there’s anything we can do to support you in the future, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
they have a great customer assistance…
they have a great customer assistance for all new comers. It is not that easy to navigate the instructions.
May 13, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you for your feedback! We’re glad to hear you found our customer assistance helpful, especially for newcomers getting started with the program. We also appreciate your honesty about the instructions not always being easy to navigate. That’s exactly why our support team is here — to help guide members step-by-step whenever questions come up.
We truly appreciate your patience and are always happy to help make the process easier.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The personale was quite…helpful, Much SUPPORT
The personale was quite helpful,knowledgeable,gave me courage to, complete my membership,help was only a phone call away, much gratitude, filling very motivated
May 13, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Grover! We’re so glad to hear our team was helpful, knowledgeable, and able to give you the encouragement and confidence to move forward with your membership. Knowing you feel motivated and supported means a lot to us, and we’re always just a phone call away whenever you need help.
We truly appreciate your gratitude and look forward to supporting you throughout your journey.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Best Customer Experience Ever!
Hello,
I spoke with Daniela regarding a refund because the program was just too much for me to deal with at my age. Daniela was polite, courteous, and pleasant. After listening to my concerns, she processed my refund right away! Thank you Daniela for your AMAZING CUSTOMER SERVICE ❤️ I really appreciate it and you!
May 12, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Deborah! We truly appreciate your kind words and are so glad Daniela was able to provide such polite, courteous, and compassionate support. We completely understand that everyone’s situation is different, and we’re happy she was able to process your refund quickly and make the experience a positive one for you.
We’ll be sure to share your wonderful feedback with Daniela — she’ll truly appreciate it. Thank you again for taking the time to share your experience and for your heartfelt words ❤️
If there’s anything we can do for you in the future, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
i had put a star but i am changing to a…
i had put a star but i am changing to a 5 star i was not expecting them to call me and they do help and answer all my questions i was struggling with login with the dashboard it dose help just got one of my credit go up from 589 to 687 just with the jump start that i have sent to all 3 credit im still working on the second part and they did answer question and very nice people they do show love and care when you have a problem they will answer you less an 24 hour
May 12, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you so much, Marina! We truly appreciate you giving us another chance and updating your review. We’re glad our team was able to help with your dashboard login issues, answer your questions, and support you throughout the process.
Congratulations on the incredible jump in your credit score from 589 to 687 just from completing the Jump Start steps with the three credit bureaus — that’s amazing progress! Keep going with Part 2, stay consistent with the process, and know that we’re here to help whenever you need us.
It means a lot to hear that you felt cared for and supported. Helping our members quickly and compassionately is exactly what we strive for every day.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
It works
It was great to hear the truth that goes on i had fraud on my cards and people using my name to try and get cars my scores were down to 550 thier were all way in the 700
May 11, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Helen! We’re sorry to hear you experienced fraud and misuse of your information, but we’re glad you found helpful guidance and clarity through the program. Situations like that can have a major impact on your credit, especially when your scores were previously much higher, and we understand how frustrating that can be.
We’re honored to support you as you work toward restoring your credit and moving forward with confidence.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Reply from CreditSecrets.com
Hi Roger, thank you for your feedback. We understand that too many emails can feel overwhelming, and we appreciate you bringing this to our attention. Our goal is to keep members informed and supported throughout the process, but we also understand everyone has different communication preferences.
You can always adjust your email preferences or unsubscribe from non-essential communications at any time. If you need assistance with that, our team is happy to help.
support@creditsecret.org
877-215-6015 — Monday to Friday, 9am ET to 7pm ET
#trusttheprocess
Very responsive and excellent service
Very responsive and excellent service
She helped me with my concern and provided great service
May 8, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Jo! We’re glad to hear you received responsive and excellent service. It’s wonderful to know your concern was addressed and that our representative provided such great support. We truly appreciate your feedback!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Great Response
My review is just based on I notice that I had purchased before and I was able to get a refund of the second time purchasing. Thank you very much, appreciate it.
May 8, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Nerissa! We’re glad our team was able to quickly identify the duplicate purchase and process your refund. We appreciate your understanding and are happy we could make the situation right for you. Thank you for taking the time to share your experience!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
After some misunderstandings
After some misunderstandings about my purchase and membership, the folks at Credit Secrets went ABOVE AND BEYOND good service by guiding me step by step in downloading some resources from their webpage and were extremely helful to me.
May 1, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Jorge! We’re glad we were able to clear up the misunderstandings regarding your purchase and membership and help guide you through accessing your resources. Going step-by-step and making sure our members feel supported is exactly the kind of service we strive to provide.
We truly appreciate your patience and your kind words about our team going above and beyond to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Being cautious of our credit standing
Being cautious of our credit standing, I looked at Credit Secret's reminder of the 'numbers' game. I ordered the digital guidebook, only to be reminded that I had done the same a couple of years ago. They immediately refunded my new purchase and wished me well. I need to retrieve my memory and the Credit Secret guidelines and do my due diligence.
April 29, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you for sharing your experience! We appreciate your caution and diligence when it comes to protecting and improving your credit. We’re glad our team was able to quickly recognize the duplicate purchase, issue the refund immediately, and point you back toward the resources you already had available.
Sometimes revisiting the fundamentals and following the Credit Secrets guidelines step-by-step can make a big difference. We wish you the very best as you continue moving forward and appreciate the opportunity to support your journey.
If there’s anything we can do to assist along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Sonya was professional and easy to…
Sonya was professional and easy to speak with. She knows her job. Thank you
April 29, 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Raynea! We’re glad to hear Sonya was professional, easy to speak with, and knowledgeable in helping you. We’ll be sure to share your kind words with her — she’ll appreciate the recognition!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
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