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Crib Goch Outdoor Reviews 396

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TrustScore 5 out of 5

4.8

Outdoor Clothing and Equipment Shop
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Review summary

Created with AI, based on recent reviews

Considering 231 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent service and knowledgeable staff who provide helpful advice on products and local environments. Customers consistently find competitive pricing, often noting that the company offers the best prices online, and appreciate the quality products available. The ordering process is described as easy and user-friendly, with many highlighting the clear website and efficient dispatch. Delivery is frequently mentioned as quick and timely, often arriving sooner than expected, with good communication throughout the process. However, some people experienced issues with delivery, including delayed next-day service and parcels being left in insecure locations. A few customers also reported problems with product sizing, finding items to be either too large, too small, or not true to size, and some received items that were out of stock without prior notification.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great quality and reasonable prices of... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Price

Customers consistently note positive experiences with price, frequently mentioning great, competitive, and... See more

Service

Customers had positive experiences with service, often describing it as fantastic, excellent, and superb.... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of online ordering and the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got my Paramo jacket today and have been communicating with Dylan last few weeks to gain some advise and his knowledge of the items he sells. Absolutely great service today from Dylan and his staff,... See more

Company replied

Rated 5 out of 5 stars

I recently picked up a set of Leki running poles and a quiver, and I couldn’t be happier. I’ve shopped with them several times now, and their customer service and product knowledge is consistently out... See more

Rated 5 out of 5 stars

Shawn provided us with excellent service at their store in llanberris. He was so helpful, knowledgeable and thorough. The trail shoes and back pack that we bought fit well and improved the comfort o... See more

Company replied

Rated 5 out of 5 stars

Crib Goch have excelled themselves. After sales briiliant! A paramo velez delivered just didn't suit me - return made swift and easy. Good advice from them made me try an Altai eventually which is a p... See more

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Running Store

Written by the company

Crib Goch Outdoor is an independent outdoor clothing and equipment shop found in LLanberis and Beddgelert, in the heart of Snowdonia. Established in 2002 by Dylan Jones, a keen hiker who you'll find working at the Llanberis store, the original and largest of the two outdoor shops. 10 years on Dylan was later joined by his best friend from school and current business partner Pete Thomas, who you will find in their new outdoor shop in the picturesque Beddgelert. Crib Goch Outdoor provides the best outdoor clothing, equipment and accessories for hiking, walking, running, camping and bushcraft, we stock everything you and your dog need to enjoy an adventure in the outdoors. We stock a range of technical equipment from the world's best brands alongside a range of lifestyle clothing for your ‘rest days’. We’re more than just a shop. Our staff are an experienced and eclectic bunch of outdoor enthusiasts who enjoy the outdoors in a variety of different ways - most are local Welsh speakers whilst some have been drawn to the beauty of Wales and never left! We only sell kit that is fit for purpose and everybody’s adventure is unique, so do talk to us - in the live chat, over the phone or in store - and we will take the time to help you find the right kit that’s the right fit. Try speaking Welsh when you come in - “Syt wyt ti?” - “Iawn Diolch.” As you’re leaving - “Diolch yn fawr”, or a favourite… “Cadwa’r newid.” ;)

Contact info

4.8

Excellent

TrustScore 5 out of 5

396 reviews

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Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Quicker delivery than expected and…

Quicker delivery than expected and running pack was great, not one of the common ones but so much better. And very pleased to be able to buy from an independent shop, one I've visited in person when on Snowdonia trips.

May 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional personal service and care

Exceptional personal service and care, I spoke directly with the customer team and they were very helpful at all stages - amazing product range, great prices, and personal service from a real shop with knowledgeable staff

May 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Greatcservice

Great service, ordered and delivered in a couple of days, had to send item back for a larger size,no problem at all.
Highly recommend.

April 22, 2026
Unprompted review
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Rated 5 out of 5 stars

This is such a great jacket.

This is an amazing product. I bought two of these jackets around 20 years ago and have worn them for all that time and was so happy when I went to get a new one that it was still there and exactly the same. Such a great, great jacket for when I am outdoors working.

April 27, 2026
Unprompted review
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