Crib of Art Reviews 860

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 733 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service, highlighting the helpfulness, care, and patience of the staff, with many appreciating their quick responses and proactive solutions. People are very satisfied with the products, noting that the artwork often arrives on time, looks beautiful, and matches expectations, with many planning to order again. However, some customers experienced issues with the quality of the products, describing them as cheap, blurry, or not matching the online images, with some even receiving damaged items. There were also occasional complaints about orders being delayed or incorrect, leading to disappointment.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing delight and satisfaction with the... See more

Customer service

People report positive experiences with customer service, consistently describing it as exceptional and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction and a willingness to... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michelle made my experience wonderful. I had a bit of a hick-up with delivery and was not getting anywhere trying to deal with the shipping company. The moment I mentioned my troubles to customer serv... See more

Company replied

Rated 5 out of 5 stars

I made an initial boo-boo with the dispatch address on a canvas I ordered and reached out to customer service to see if they could help me. Ana, the person who responded, could not have been mor... See more

Company replied

Rated 5 out of 5 stars

What wonderful customer service , dear Helen how can I thank you enough for all your help , care and patience ! Because of you I will be ordering again from Crib of Art. I’m 77 and have been sc... See more

Company replied

Rated 5 out of 5 stars

It was my first time ordering from Crib of Art, and the artwork arrived on time and looked just as beautiful as it did on the website. However, I found it slightly too small for my living room and... See more

Company replied


Company details

  1. #5 of 10 best companies in Paintings Store
  2. #7 of 10 best companies in Art Studio
  3. #31 of 84 best companies in Decoration and Interior Design Store
  4. #18 of 42 best companies in Home Improvement Store
  5. #3 of 4 best companies in Painting Studio
  6. #13 of 22 best companies in Photo Printing Service

About Crib of Art

Written by the company

Art is our DNA

Crib of Art all started in 2019 – when our founders from different worlds came together. All with their own cultural background & visual insight, art is what we live for. Our mission is to make the perfect art for any room, because we firmly believe that art is the soul of delight.

One year later, we realized this vision and mission by starting Crib of Art. Still at the start of our journey, we are happy that we are fast growing and providing beauty to the world!

Art That Lives with You

Written by the company

Written by the company

Designed By Artists
We are an open, global community of independent artists from 10+ countries. We value original artwork from creators of all kinds — from painters to illustrators to photographers to pattern designers and everything in between. We empower creativity around the world because each purchase pays an artist.

For Artful Living
At Crib of Art, we are deeply committed to making canvas paintings for every home. We believe that art is the soul of delight. Every home and every room needs its touch of beauty.

“Art is something that makes you breathe with a different kind of happiness” ~ Anni Albers

Crystal Clear Colors
To provide high-quality canvas paintings, we use advanced & the latest industry printers in our ateliers in Asia & USA. All designs are printed on waterproof, high-quality cotton canvas & are shipped in a PVC tube.

Perfect Matte Finish
Our art prints are made with the highest quality ink for an eye-popping experience that reveals the vivid quality your rooms deserve. The matte finish ensures a pearl and smooth sheen that reflects lifelike colors.

Museum Quality Materials
Your art gets printed on the highest quality cotton canvas — the same used for paintings in a museum! With a 75+ year lifetime, you’re sure your painting displays as colorful as on day one. Worry-free quality with water, fade, and scratch-resistant craftsmanship.

Based in Amsterdam
We take great pride in manufacturing our prints from our warehouses in Europe, Asia, and the USA. This allows us to keep a close eye on product quality and deliver the best quality prints to you.

Free Worldwide Shipping
We provide free worldwide shipping on all orders, complete with a Track & Trace code to follow your order from start to finish.

Lifetime Warranty
Full replacement or repair if your art is damaged or fades due to product quality issues.

Customer Support 24/7
Any questions? Our support team is here for you, day and night.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

860 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Speedy contact

Having ordered a canvas from Crib of Art I didn’t receive confirmation. I sent an email which was replied to immediately by Hazel explaining that my email address was missing, she updated the order and I received my order with no further problems. Thank you Hazel

April 10, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Julie,

Thank you for your lovely feedback! 😊 We’re so glad Hazel could resolve your order quickly and that your canvas arrived safely 🖼️. Your support means the world to us!

— Crib Of Art Team

Rated 5 out of 5 stars

Helen was very helpful and sorted my…

Helen was very helpful and sorted my enquiry swiftly

April 16, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Ted,

We’re delighted Helen could assist you promptly! 💪 Your satisfaction is always our top priority, and your kind words mean a lot to us 🌟.

— Crib Of Art Team

Rated 5 out of 5 stars

Great experience

Great experience, look forward to receiving the art

April 16, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Ian,

We’re thrilled you had a great experience with us 🎉! Your artwork is on its way, and we hope it brings lots of joy to your space 🖌️🏡.

— Crib Of Art Team

Rated 5 out of 5 stars

You can feel and see the quality

You can feel and see the quality. Packaged well and timely delivered.
Everything was a pleasure!

March 1, 2026
Crib of Art logo

Reply from Crib of Art

Hi Jesse,

Thank you for noticing the care we put into our art 🎨✨! We’re glad everything arrived safely and that you’re enjoying the quality and presentation 😊.

— Crib Of Art Team

Rated 5 out of 5 stars

Great service and very fast you always…

Great service and very fast you always worry about it getting damaged. But thankfully arrived safe and no damage. I would recommend this seller to any one looking for a great addition to the gallery. Looking forward to hanging it up .

April 14, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Alec! We’re so glad your artwork arrived safely and that you’re excited to hang it up 🖼️✨. Thank you for recommending us!
—Crib of Art Team

Rated 5 out of 5 stars

Michelle was wonderful

Michelle was wonderful
Answered all my questions
Will order it now 😊

April 13, 2026
Unprompted review
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Reply from Crib of Art

Hi Bonnie! So happy Michelle could help and answer all your questions 😊🎨. We can’t wait for your next order!
—Crib of Art Team

Rated 4 out of 5 stars

Ive ordered several prints from this…

Ive ordered several prints from this company. Their customer service and shipping time was excellent. The prints were packaged very well and arrived undamaged. My only criticism is that the photos you order from are not exactly what the prints turn out to be. But that is easily corrected.

October 22, 2025
Crib of Art logo

Reply from Crib of Art

Hi Stephen! We’re glad your prints arrived safely and that you’re happy with our service 📦🖼️. Thanks for noting the photo differences—we’ll keep working on improving accuracy!
—Crib of Art Team

Rated 5 out of 5 stars

My overall experience was very smooth…

My overall experience was very smooth and joyful. Tony operates his business out of love and personal care!

April 12, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Ramin! Thank you for your lovely feedback ❤️. We run our business with care and love, and it’s wonderful to hear it made your experience joyful.
—Crib of Art Team

Rated 5 out of 5 stars

I love the art and service wonderful

I love the art and service wonderful! I will definitely order more.

April 10, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Wanqi! We’re thrilled you loved both the art and our service 🖌️💛. We look forward to your next order!
—Crib of Art Team

Rated 5 out of 5 stars

Hazel was so quick and professional in…

Hazel was so quick and professional in helping me with a request. I was very pleased with the customer service. I got confirmation she is not an AI bot too hehe

April 11, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Kyla! So glad Hazel could help quickly and professionally 😄✨. We promise she’s real—no AI involved!
—Crib of Art Team

Rated 5 out of 5 stars

Amazing customer service❤️

I ordered a print. I thought it was canvas but found out it was just a poster. I immediately reached out to customer service immediately to cancel my order. I was skeptical of the reception I might get. Michelle responded immediately and arranged for the cancelation. I am extremely pleased with the customer service and look forward to working with them in the future.

April 10, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Sue! We’re glad Michelle could resolve everything quickly and make your experience positive ❤️🖼️. We look forward to serving you again!
—Crib of Art Team

Rated 5 out of 5 stars

Great product!!

April 1, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Munther! Thank you for your feedback 🎨✨. We’re thrilled you love the product!
—Crib of Art Team

Rated 5 out of 5 stars

amazing company😍

April 11, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi! Thank you so much for the love 😍💖. We’re happy you’re enjoying our art!
—Crib of Art Team

Rated 5 out of 5 stars

I recently ordered from Crib of Art and…

I recently ordered from Crib of Art and honestly, I’m impressed with the overall experience. The artwork itself looks even better in real life than online the colors are vibrant, the details are sharp, and it really adds a unique atmosphere to my space.

April 11, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi! We’re delighted the artwork exceeded your expectations 🌈🖼️. Thank you for sharing your experience!
—Crib of Art Team

Rated 5 out of 5 stars

I love the art work and the shipping…

I love the art work and the shipping was very fast!

April 10, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you so much for your kind words. We’re really glad to hear you love the artwork and that the shipping was fast. We truly appreciate your support and hope you enjoy your piece for a long time to come.

Rated 1 out of 5 stars

cheap poster with runaround return effort

damaged item delivered. Cheap poster when website claims it is "hand stretched". They refuse to give address to return for refund. Making all kinds of offers for me to keep cheap damaged product.

April 11, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Jo,

Thank you for taking the time to share your feedback, and I'm truly sorry for the experience you've had. Receiving a damaged item is never acceptable, and I completely understand your frustration, especially when you feel the resolution process has been difficult.

I want to personally look into this for you and make sure it's handled properly. Please reach out to us directly at info@cribofart.com with the subject line "Trustpilot Review" and I will personally take ownership of your case and ensure you receive a fair resolution without any further runaround.

You deserve better than this experience, and I'm committed to making it right.

Warm regards,
Christian
Customer Advocacy Manager
Crib of Art

Rated 5 out of 5 stars

Amazing service and wall art!

Very pleased with the delivery and quality of the products. Would definitely order again here. Thanks for the amazing wall art.

April 9, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you, Pavly, for your kind words. We’re so pleased to hear you were happy with both the delivery and the quality of your wall art — that means a lot to us. We truly appreciate your support and would be delighted to welcome you back again.

Rated 5 out of 5 stars

So many beautiful artwork pieces and I…

So many beautiful artwork pieces and I had to buy 3x because I couldn’t choose.

April 10, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you so much, Rea. We love hearing that there were so many pieces you loved that choosing just one was impossible. It means a lot that you came back for three, and we’re so glad Crib of Art could be part of your space.

Rated 1 out of 5 stars

They don’t even deserve a 1 star but I…

They don’t even deserve a 1 star but I didn’t have an option but to select 1.

Beyond the worst experience all round. I ordered an XL painting and when it arrived in the mail I received a cheap, tacky, blurred blown up picture of what I thought I was going to receive.
When I first complained, I got a response almost immediately. Thereafter, I’ve waited days and days for a response. I originally requested a refund but I found another painting that I wanted so I asked to change to that. They originally said that they would send out another one of the one I ordered at no extra charge so I thought they would do the same with a new painting. After I sent an email requesting this, they agreed and said they would issue a gift card so I can use that to get the painting. I received a gift card for $70 LESS then the amount I paid which means I would be out of pocket a further $70 to order another painting from their company even though it was their screw up with the quality of the print.

I have since responded saying how absurd that is and that I want a full refund instead as the level of customer service and quality of their products is not satisfactory and I don’t believe ever will be.

April 9, 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Natasha,

I'm glad we were able to connect directly. Your full refund of $231.30 AUD has been processed and is on its way back to your original payment method.

I'm sorry the experience fell short — the print quality issue, the communication breakdown, and the gift card confusion should not have happened, and I understand why your trust in us is gone.

I hope the refund brings this to a clean close for you.

Kind regards,
Christian
Customer Advocacy Manager
Crib of Art

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