Poor Customer Service and Misleading Stock Online
Attempted to order some Batting Pads, Gloves and various other equipment from them. All of it showed in stock, and allowed me to order it.
Several days after placing the order, having had no communication, I chased the order, and eventually got a response that they didn’t have the items in stock.
I provided another option, again showing in stock on their website, and again was told they did not have the items.
When I provided yet another option, I was told this was in stock, but there was a £25 additional charge due to the increased price of a larger cricket bag (which I didn’t want or need, but was providing an option they had in stock).
I asked they compensate this £25 given the hassle and having to order items that weren’t really what I was after. They refused this request, so I asked it all to be refunded.
Overall, poor communication, poor customer service, and misleading website.
I would strongly recommend avoiding this company for purchasing your cricket items.