Sold a product that wasn't even produced yet without stating this at the time of purchase. I ordered a Ghostface Hoodie(Scary Hours Hoodie) for my daughter prior to Christmas, never arrived and they r... See more
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Review summary
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Ordered September 21, 2025. It's almost December. Several emails and the same story. The crazy part is... they had the audacity to have a black friday sale with same day shipping, lol. Pissed me off... See more
Company replied
Just like everyone else, I purchased shorts and a hoodie December 12th. Not a single update or tracking info, never got an email when I asked for tracking….they are 100% a scam, do not purchase anythi... See more
Company replied
Horrible cheap products not only did I wait at least six months for my hoodie, but I ordered black got blue, then when I wore it with my heated seats in my car, the Cleveland Indian dude melted on my... See more
Company replied
1.3
Bad
124 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From Quality to Customer Service—Top Notch
I can’t say enough about these shorts! I grabbed three NYY ones and man… these are straight fire. The quality, the design, and the overall feel are on point. Shipping takes a little while, but they are super transparent and upfront about it on their site (can be up to 4 weeks). I hit them up about my order, and Chris (the owner!) personally messaged me and got it handled the very next day. Can’t speak highly enough about this company—the customer service, the communication, and the product quality are all top-tier. It was my first time ordering and I’m already working on my 2nd order. 100% recommend!
August 18, 2025
Unprompted review
Reply from crispy-nyc.com
Thanks for sharing your feedback! We're glad to hear that, even though it took some time for the shorts to arrive, you’re happy with the quality. We always strive to provide the best for our customers, and it’s great to know you’re satisfied.
Ordered three shorts early June for my…
Ordered three shorts early June for my trip in early July. It's August 15th and I haven't received them. Every time I email I receive essentially another excuse. Huge inconvenience and bad look on the company from a first time buyer.
June 11, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that you already received your order delivered so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Company is horrible
Company is horrible. Still haven’t received my shorts after purchasing in April. Sent a bogus delivery status saying it was delivered didn’t have my information on it. DO NOT BUY FROM THEM. THERE ARE PLENTY OF SHORT COMPANIES THAT DO BUSINESS THE RIGHT WAY. I WILL POST ONCE A DAY UNTIL I GET MY PRODUCT OR MY REFUND
April 11, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that you already received your order delivered so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
THE OWNER IS A CERTIFIED SCAMMER
THE OWNER IS A CERTIFIED SCAMMER
DOESN'T SHIP PRODUCT
AND RESPONDS TO EMAILS WEEKS LATER
PURE BUM, STAY AWAY
LISTEN TO THE REVIEWS
YOU HAVE BEEN WARNED
May 2, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Order 1 pair of shorts on June 16th and…
Order 1 pair of shorts on June 16th and it got delivered August 2nd. Never going to order from the again!
June 16, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that you already received your order delivered so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
This is by far the worst company ive ever done business with…
This is by far the worst company I've ever dealt with.. I ordered shorts for my son on June 4th 2025 on the site it said it could take a week to receive and here we are over 2 months later and nothing. There is no way these people should be allowed to be is business its a total scam.. I believe they take your money and order products directly from china that's the only way I could see it taking this long.. WHAT THERE DOING IS ILLEGAL and its not right to treat people like this .. I ordered shorts as a gift and for the summer now my son birthday has past and summer is over… THIS BUSINESS NEEDS TO BE SHUT DOWN NOW..IM GONNA SUE THEM U CANT JUST STEAL PEOPLES MONEY LIKE THIS
June 4, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Biggest scam in the world
Biggest scam in the world. They will never shipped your stuff to you at all. It’s been 3 months and they keep on saying it will be there soon. NEVER ORDER SHORTS FROM THIS COMPANY
July 28, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
READ THEIR REFUND POLICY!!
Ordered from this place for a family member. I appreciate them responding to an email but their site basically absolves them of any responsibility regarding an order from them. If I would've known I would've never bought from this company. they take no responsibility for anything in the process and offer no resolution. stay away from this place. I just threw away money
May 14, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
If I could give negative stars I would
If I could give negative stars I would. I placed the order close to 3 months ago. a week after ordering I got an email stating your order is on the way. checked with tracking and there's nothing. I either donated money to a company for no reason or I'll see a hoodie when I'm in a wheelchair. either way your better off ordering from another country. Sad it's a NJ company promoting New York and can't ship within 2 months.
May 31, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that you already received your order delivered so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Never Received Product
Terrible company. Every week it's "your order will ship soon!" It's been over 2 months and I still have not received anything
July 16, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
This company doesn’t respond to emails
Update: I have never received my order and all that we have is a tracking number where the package has just sat in new jersey. Since June 24th. Have definitely never received a thing. Ordered months and months ago. Definitely not happy. Won’t ever order again.
This company doesn’t respond to emails. I ordered my shorts almost 2 months ago. I have written emails after emails and no reply. This is just another scam company just like all the other instagram companies. Stay far away from this place if you like your money. If you like to just throw your money away then this is perfect place for you.
June 2, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that you already received your order delivered so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Very very very poor I can’t believe…
Very very very poor I can’t believe this at all tracking number didn’t won’t then when it finally work I see it got delivered but never to my house which is crazy so I waited 3 months just not to get my shorts I would never again buy from this company again
July 15, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that you already received your order delivered so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
This company is horrible with their…
This company is horrible with their communication and business. I ordered something from them in April and still didn’t receive my package.
April 25, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
READ THE NEGATIVE REVIEWS
READ THE NEGATIVE REVIEWS - they posted an instagram post saying items will ship same day. Placed the order and heard nothing. Emailed the company and again nothing. Dont waste your money as there are short companies that are more expensive, better quality and will ship same day if not on a weekend. This business will crumble as they care absolutely nothing about providing the service they claim to provide
July 5, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
No good
Order on may 7 and crickets still waiting for my order. They don’t answer email on with a generic response. I will never waste my money on this company ever again. I wish I saw these reviews before I ordered and I worked of saved my $150 i lost on this order. Scam
July 10, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We tried checking using your name on this review to see if you have any orders with us but cannot find any. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Order either ships literally months too…
Order either ships literally months too late or doesnt ship at all. I will not try ordering from them again
April 7, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that you already received your order delivered so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
LISTEN TO RIDICULOUS AMOUNT OF NEGATIVE REVIEWS!!
LISTEN TO RIDICULOUS AMOUNT OF NEGATIVE REVIEWS ON HERE FROM REAL PEOPLE! Don't fall for all of the fake 5 star reviews posted by the owner of the company, his friends and family trying to make his totally unprofessional company look legit!! I'm the owner's cousin and can tell you what a selfish and grimey POS he is. I literally lost EVERYTHING to my name in a house fire. So I messaged my cousin, whom I've never asked a thing from. I told him that I lost everything, had no clothes and would deeply appreciate it if he'd help me out. I said that I'd be grateful for something, anything at all! Was even willing to take any returned items, items with flaws or even some of his old stuff. You see him trying to act like he's such a good man by constantly giving away free merchandise to school and basketball teams. But in reality he only does that to make himself look good and to better promote his shitty, cheap, Chinese made clothing with borderline copyright infringement designs on them! Charging almost $50 for a pair of shorts that don't even cost him $5 to have made. Couldn't even help your own flesh and blood. You should change your nickname/company name from Crispy to GRIMEY! Thanks a lot cuz, you really broke my heart with your heartless greediness. Just remember, karma is real! Smh. Unless you want to get robbed or wait months for overpriced crap, don't support him or his business.
July 5, 2025
Unprompted review
Please save yourself the headache
Please save yourself the headache. They will not ship you what you ordered. I tried to neglect the reviews and see for myself but I’m telling you right now do not order from these people.
April 1, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that you already received your order delivered so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
Worst company ever
Do yourself a huge favor,save yourself a huge headache and lost of patience with this company by not ordering absolutely nothing from here!! The company is a complete scam!!!
June 6, 2024
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that you already received your order delivered so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
it’s been months got a respond
it’s been months got a respond, but just so i won’t leave a review, pretending that they gonna get to me and just leaving me high and dry, thank god for reviews don’t got scammed!!! i still didn’t get it and it’s already august 29th so idk what these people are saying
March 26, 2025
Unprompted review
Reply from crispy-nyc.com
Thank you for leaving us your review! I understand you might think we take a long time for all items to ship out. We do have an estimated time frame for shipping on our site and under each product description before ordering. Sometimes these times can vary for many reasons as all of our items are handmade one by one to ensure top quality. When items are ordered especially during a sale, they have to be checked by our Quality control to ensure we send out the best. So yes I can understand your frustration, BUT perfection takes time! We see that you already received your order delivered so we hope you are happy with the quality. If you would like to further discuss this issue feel free to email our support team as we are happy to answer any additional questions or concerns
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