Crocodile Garage Doors Verandas Reviews 5,961

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, highlighting their helpfulness from sales to installation. Many people appreciate the high quality of the products, noting their durability and ease of use, and are particularly impressed with the seamless and tidy installation process. The service provided is frequently described as excellent, with consumers noting the quick response times and the overall smooth experience. Reviewers are very satisfied with the workmanship and the aesthetic appeal of the installed products, often mentioning that the final result exceeded their expectations.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers highlight the efficiency,... See more

Product

Customers had positive experiences with the product. Many reviewers are delighted with the quality and... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

User experience

Clients share positive opinions on user experience, consistently highlighting ease of use and clear... See more

Based on these reviews

Rated 5 out of 5 stars

Recently had our electric roller garage door fitted by Paul & Paul, they arrived early and did great job from start to finish, kept the area clean and tidy throughout, both are a real credit to the co... See more

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Rated 5 out of 5 stars

Whilst having work done on gardenroom (not crocodile). Power supply to door trippred in garage, so unable to reset and manual lift fouled so door unable to lift. Rang Crocodile service at 3pm and spo... See more

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Rated 5 out of 5 stars

From sales to installation cannot fault company. Nathan and Mckenzie fitted the door. Nice friendly and polite. Very neat installation. Left my garage nice and clean afterwards. Explained how the... See more

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Rated 5 out of 5 stars

The lads who fitted my garage door Mark and Josh where very professional and friendly, they have done a great job and never left any rubbish at all. Really pleased with Crocodile Garage doors for ever... See more

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Rated 5 out of 5 stars

Ricardo and John from Crocodile Doors were absolutely brilliant from start to finish. They installed our electric garage door and did a fantastic job. Both were very friendly, professional, and clearl... See more

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Rated 5 out of 5 stars

Just had our extremely heavy double garage upandover replaced by a Crocodile electrically operated door. We are extremely pleased with the results. Mark and Paul arrived at 8am and left at 1pm. They... See more

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Rated 5 out of 5 stars

Richard and John fitted our Stowaway Garage Door today with professionalism and efficiency. They took us through the operation of the door and Emergency Manual Overide system and the panel Display U... See more

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Rated 5 out of 5 stars

From first visit to installation the staff had been nothing but polite and friendly. After detailed explanation from Martin the salesman I was able to question other sales reps confidently and make a... See more

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Rated 5 out of 5 stars

I’m very pleased with my new garage door. Received excellent service from start to finish. Ricardo and John fitted my door and went above and beyond. Even made a useful little video to explain ho... See more

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Rated 5 out of 5 stars

Dave and George arrived early but did not disturb till we were ready. Seemless and straightforward installation with both lads being cheerful and helpful with any questions..Operation of door cle... See more

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Rated 5 out of 5 stars

We had our automatic roller garage door installed today by Mark and Paul. Arrived on time at 8.00 am as promised.Quality faultless installation. Very tidy job with full explanation of how it works. Gr... See more

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Rated 5 out of 5 stars

Fitters Paul and Paul arrived promptly at the appointed time and immediately set to work. Three hours later they were demonstrating our new garage door to us. Fabulous workmanship, zero mess an... See more

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Rated 5 out of 5 stars

Just had garage door replaced for an electric one. Mark & Paul arrived on time to fit the new door. The work was done very efficiently. The garage floor & around the door was cleaner when the job was... See more

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Rated 5 out of 5 stars

Even though they could not make the given arrival time of 12 noon (not their fault) Mark and Paul did make it by 2:30pm on 4th March and completed the installation before sunset so I could see the co... See more

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Rated 5 out of 5 stars

Had my anthracite Grey door fitted today by Mark and Paul , they were very professional throughout and both arrived exactly on time . They were both very knowledgeable in there trade as door technicia... See more

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Rated 5 out of 5 stars

I am over the moon with the whole Crocodile experience and my Veranda doors. They were installed within the month, by competent installers who took all cardboard etc away. The payment process at eac... See more

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Rated 5 out of 5 stars

Jay & Darren (Daz) were pleasant and professional from the moment they arrived and our glass veranda was installed cleanly and in one day. As a testament to the strength of the veranda Daz actually st... See more

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Rated 5 out of 5 stars

After a thorough research i decided on crocodile. The whole process from initial site survey to completion was not only hassle free but a real first class experience. Every communication was clear, pr... See more

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Rated 5 out of 5 stars

At no point in my experience with Crocodile was I disappointed. From the initial visit through to the door being installed I was pleased. I could have gotten a cheaper door but I chose Chrocodile be... See more

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Rated 4 out of 5 stars

We had a bloke called Jerry as our sales person and he was very knowledgeable. Could sell sand to an Arab that guy! We ended up not going ahead with a much cheaper competitor and had the garage door f... See more

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Rated 4 out of 5 stars

The whole experience was very business like. All promises where fulfilled. The only problem was there was a longer wait between order and installation than at first indicated. The first rep. had all t... See more

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Rated 5 out of 5 stars

Solid looking garage doors fitted by Ricardo & John. Job took longer than they originally thought and weather was atrocious which was no fun for them but the finished result is excellent. I know Cr... See more

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Rated 5 out of 5 stars

Dave and George arrived on time to fit our garage door , they were efficient, polite and left taking everything with them . I had full instructions before they left, very happy with the whole process... See more

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Rated 5 out of 5 stars

I had a meeting with the representative who explained everything in great detail and answered any questions from me which reassured me that I was making a sound choice. The two fitters, Mark and Pau... See more

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Rated 5 out of 5 stars

Everything is managed professionally, quickly and to a very high standard. Full process by me via the website to setting up the sales visit to completing the installation was handled really well, in a... See more

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Rated 5 out of 5 stars

Just had a 4.6x3.5m Winter Room supplied and fitted by Crocodile. The process was easy from start to finish. The sales rep was down to earth and did not try to deliver sales banter, he was hone... See more

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Rated 2 out of 5 stars

Initial sales guy was superb, the fitting team on the day were excellent with a great finished product. The office staff in between the good elements were horrendous, zero communication for over... See more

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Rated 5 out of 5 stars

After an initial 'experience' with the salesman ( he has to be the most boring man selling garage doors!) we decided that overall the quality of the product seemed to be better over 'other' suppliers.... See more

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Rated 5 out of 5 stars

My new Crocodile garage door has just been fitted and I'm delighted. The fitters, McKenzie and Nathan, turned up exactly at the agreed time, were friendly, courteous, very efficient and took time to... See more

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Rated 5 out of 5 stars

From initial contact to the finished job, crocodile have been polite, efficient and friendly. The product is of the highest quality and workmanship is outstanding. Dave and George arrived on time... See more

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Rated 5 out of 5 stars

Have had a crocodile door for nearly a year now, it developed a small fault and they were brilliant and quick about sorting it out. Steve Carter was the engineer and his communication and service wer... See more

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Rated 5 out of 5 stars

Mckenzie and Nathan were great today fitting our new Crocodile electric garage door. Arrived on time, were friendly and worked very well to fit the door in horrible weather conditions. I was given a c... See more

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Rated 5 out of 5 stars

I always liked the look of Crocodile but I couldn't have imagined a better service. Ricardo and John telephoned when they were within 30 minutes of arrival so we knew immediately that the proce... See more

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Rated 5 out of 5 stars

We had our roller garage door fitted today with Crocodile. McKenzie and Nathan were great and worked hard to get the job done in a clean and tidy manner. We would totally recommend from start to fini... See more

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Rated 5 out of 5 stars

From the sales visit to the final installation our experience has been first class. The quality of the door and it’s fit is excellent. The fitters, Mark and Paul, kept us informed of their arrival tim... See more

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Rated 5 out of 5 stars

Alternative installation explained very clearly by salesperson visiting. The installers Mackenzie and Nathan were very helpful. Arrived punctually, worked cleanly and efficiently and were very friendl... See more

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Rated 5 out of 5 stars

Brilliant professional service from start to finish. The Consultant, Zimri gave comprehensive information on which to base our decision on purchasing our new garage door. Dave and George arrived early... See more

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Rated 5 out of 5 stars

Had our garage door replaced today. What a great service from Mark & Paul, they tidied up after fitting the door and explained everything about using remote control. They were very pleasant and respec... See more

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Rated 5 out of 5 stars

Dad had a garage door replaced yesterday ( he’s elderly , deaf and very frail ).Dave and George arrived to install the garage door and were so respectful, patient and kind. They worked efficiently and... See more

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Rated 1 out of 5 stars

We are rebuilding our garage and I wanted to consider using a Crocodile door. I completed the form on their website in response to which they phoned me to arrange for a physical survey. I explaine... See more

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Rated 5 out of 5 stars

From start to finish the whole process was faultless. Paul & Paul the fitters turned up on time,very friendly and helpful,they were always happy to answer any questions. When I came back from work yo... See more

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Rated 5 out of 5 stars

Paul and Paul came today to fit my garage door. Both very professional and friendly. They did an amazing job of fitting the door and cleaned up after themselves. In regards to the new door, it lo... See more

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Rated 5 out of 5 stars

Could not be more pleased with work done by Mark and Paul when replacing our large workshop door. Arrived on time and completed on time. They were efficient. polite and did an excellent job. This i... See more

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Rated 5 out of 5 stars

Brilliant experience having our garage door fitted. Mark and Paul were a great couple if guys, got on with the job in hand. They cleaned up after themselves. Very tidy workers. Nothing negative about... See more

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Rated 5 out of 5 stars

Paul and Paul came today to fit three doors, they were an absolute pleasure to deal with from start to finish. Friendly, professional, and incredibly efficient they’re a real asset to the team. The wo... See more

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Rated 5 out of 5 stars

We don’t usually leave reviews, But on this occasion we felt it was important to do so. We recently decided to make better use of our garden and chose a veranda from Crocodile. From the outset,... See more

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Rated 5 out of 5 stars

McKenzie and Nathan both arrived when we expected them, happy and thorough with their work. They constantly tidied as they worked and took time to explain everything to me. Would recommend them. Excel... See more

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Rated 5 out of 5 stars

Contractors Jay and Daz arrived on time. Worked efficiently to install the sliding doors to our veranda. Once finished they talked through how the doors operated. quality product with excellent custom... See more

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Rated 5 out of 5 stars

From the initial enquiry and consultation, the system, its benefits and what sets this apart from the competition was explained in great detail. The installation team (Ricardo & John) arrived to in... See more

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Rated 5 out of 5 stars

Mark & Paul arrived early to install a garage door. I was given a clear explanation of what they were going to do. After completion they left my property clean gave a clear explanation of how everyth... See more

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Company details

  1. Garage Door Supplier
  2. Awning Supplier
  3. Carport and Pergola Builder
  4. Garden Building Supplier
  5. Home Improvement Store

Written by the company

Established in 2003 Crocodile is the UK's leading manufacturer and supplier of automatic garage doors, security shutters, glass verandas, winter gardens and awnings. Our products are bespoke made to meet your requirements at our own factory in Yorkshire. This ensures that we control quality in production and can give the best aftercare to our customers. We believe in fitting once and fitting to last. Our ethos has always demanded rigidity and durability. We are FCA registered and provide a number of finance options subject to affordability including buy now pay later and monthly repayment plans. Talk to us - Contact us to discuss ideas for your home with absolutely no obligation. Free site survey - Meet us and know your options. Our skilled surveyors work with you to design a customised solution for your home which meets your requirements. You will receive a clear and complete quote which details every step and cost. Manufacture - Once you have approved your quote, we will get to work in our UK factory. Installation - Our own expert engineers will fit the product at your property. Aftercare - Crocodile garage doors, shutters and awnings come with a five-year warranty and Crocodile verandas and winter gardens come with a ten-year warranty.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great product and nice people to do business with!

Great company to do business with. Contacted them about a new garage door and had a site visit to discuss. I was impressed with the product and the price so placed my order. The technical visit went smoothly and the delivery/installation was faultless. Punctual, friendly and knowledgeable. At the end of the job I was given a full explanation of teh door, how it works and how to operate it. A big shout out to Mark and Paul, the installers... a credit to the company. Very happy customer here.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Crocodile Glass Room Installation

From start to finish Crocodile have been nothing but amazing, The whole process from the initial quote to arranging the surveyor and then installation has been smooth and extremely fast and efficient.
The finished product was even better then I imagined and Chris and Jake who fitted the room were incredible. They worked quickly and with as little disruption as possible, they were thorough and clean and lovely helpful people. So happy we went for Crocodile as we got a few quotes and options from other companies but Crocodile stood out by a country mile.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and prompt after-sales support

Garage door controls had a hissy-fit after a potential break-in to the garage had actuated the roller door connector clips, so door did not roll up in its normal fashion and rose up right out of its runners.
After one call to the Crocodile HQ at lunchtime yesterday, I had a call from Neil, an engineer for the Company about 45min later, and an on-site visit less than 24hr after that today between his other jobs. Within 10min of arriving he had fixed the problem with the door connectors and reset the garage door controls correctly.
Brilliant and well done to the Company.
Thank you.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Quality Product and Service

Having had a couple of electric garage door manufacturers quote for our new garage door we decided to go with Crocodile based on quality and reviews of the Somfy Motor and what an incredible journey it’s been, excellent pre visit service from Jess who continually kept me updated, then came Andy the Surveyor who knows his onions, but the pinnacle was Mark the fitter, oh my word, has he got an eye for detail which he delivers on way above the benchmark, very pleased we chose Crocodile, exceptional service, quality product and fitting by someone who has pride in the job. Amazing

March 23, 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Mr Heeks
What a fantastic 5 star review!
We take pride in delivering top quality products and service, and its wonderful to see that reflected in your experience. Your fabulous feedback will be shared with the whole team, they'll be pleased to know they made such a positive impression. Thank you for choosing us!

Rated 5 out of 5 stars

Great service from quotation to…Garage Doors

Great service from quotation to installation. Very pleased with my new farage door. Mark and Josh did a great job and worked right through to completion. I would highly recommend crocodile garage doors for both quality and service

March 20, 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Garry
We are very happy to hear that you are satisfied with the quality of our product and service. Thank you for trusting us and for the 5 star review!

Rated 5 out of 5 stars

The garage was fixed perfectly

The garage was fixed perfectly, the guys are very professional. What I ordered is what came

March 19, 2026
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Reply from Crocodile Garage Doors Verandas

Hi Mr Chuma
Thank you for the 5 stars! We are pleased that you are happy with our work.

Rated 5 out of 5 stars

Mark and Josh were very professional

Mark and Josh were very professional, tidy , efficient , polite and very good at their job . Mark was particularly knowledgable and answered all my questions would definitely recommend them .

March 20, 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Julia
We are delighted to know you are happy with our service. Our team works hard to provide the best for our customers, and we appreciate your feedback. Thank you for the 5 star review!

Rated 2 out of 5 stars

great quality door and fitting very poor salesmen and management

fantastic garage doors fitted very well
the problem with crocodile is management and sales reps the sales rep sits at your kitchen table and tells you how good the door system is (which I agree is very good)
but he also tells you how how the payment will go you pay a deposit there and then and the balance when your happy with the product and fitting mine was fitted on a Thursday afternoon and I didn't see it in daylight till Saturday afternoon by 9 15 Monday morning crocodile were on the phone demanding full payment rather forcefully. also I chose not to pay the extortionate fee for removal of the old door but after fitting the fitters took the old door away for nothing on complaining I got lame excuses saying that was in there terms and conditions. little honesty at the start would have made this a great deal

March 19, 2026
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Reply from Crocodile Garage Doors Verandas

Thank you for your feedback.

Your garage door was installed on Thursday 12th March, and our accounts team followed up regarding payment on Monday 16th. It is standard practice for payment to be due upon completion of the installation.

Our team contacted you simply to follow up on the outstanding balance and to understand whether there were any issues preventing payment. At no point was the intention to cause any discomfort, and we are sorry if the call was perceived otherwise.

With regard to the removal of your old door, we offered this as a gesture of goodwill as our installation team had capacity in their vehicle at the time, despite this not forming part of the original agreement.

We are naturally disappointed by your review, particularly as we have sought to explain the situation and assist where possible. We always aim to provide a professional service and resolve any concerns directly with our customers.

Kind regards,

Crocodile

Rated 5 out of 5 stars

John and Ricardo the fitters are…

John and Ricardo the fitters are fantastic superb quality fitters they were nice and helpful on time. Overall quality work and quality products a little expensive but well worth the money. Would recommend crocodile to anyone

Andrew Harwood

March 10, 2026
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Andrew
Thank you so much for your 5 star review! We take pride in delivering top quality products and service, and its wonderful to see that reflected in your experience.
Should you wish to introduce Crocodile to a friend, neighbour or relative, as a thank you, you will receive £50 on completion of any garage door orders placed

Rated 5 out of 5 stars

Fantastic service

From the first meering with the sales rep the whole process has been fantastic, dates and times we're spot on and very punctual, the two engineers knew what they were doing and had the job finished in 3 hours and left site tidy, explained all functions on how to operate, great service all round.

March 19, 2026
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Reply from Crocodile Garage Doors Verandas

Hi Anthony
Thanks for the great review! We will make sure to share your feedback with the whole team. They will be pleased to know they made such a positive impression.

Rated 5 out of 5 stars

I can not fault them

I can not fault them. There was no problems from the beging to the end.

March 11, 2026
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Reply from Crocodile Garage Doors Verandas

Hi Marie
We are very happy to hear that you are satisfied with the quality of our product and service. Thank you for trusting us and for the 5 star review!

Rated 5 out of 5 stars

Excellent, secure, stylish designed door

I’m very pleased with my new garage door.
Received excellent service from start to finish.
Ricardo and John fitted my door and went above and beyond.
Even made a useful little video to explain how it works and for future reference.
I would highly recommend them.

March 20, 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Clare
We really appreciate you taking the time to share such positive feedback, it will be shared with the team. Thank you for choosing us and for the 5 star review!

Rated 5 out of 5 stars

Mark& Paul did a really great job and…

Mark& Paul did a really great job and were really helpful and courteous, very tidy and explained everything about the door,I would recommend them to everyone.

March 19, 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi John
Thank you for your 5-star review! We are so pleased to hear you had a great experience with us.

Rated 5 out of 5 stars

Installation of my new garage door by…

Installation of my new garage door by Nathan and Mckenzie, great guys, nice & friendly, neat installation. Left my garage nice and tidy afterwards.

March 19, 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Mr Burgess
Thank you for your 5-star review! We are so pleased to hear you had a great experience with us.

Rated 5 out of 5 stars

Just had my roller door fitted by Mark…

Just had my roller door fitted by Mark and Paul, both great lads, very tidy and high standard of workmanship. Really pleased with it

March 19, 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Dave
Thank you so much for your 5 star review! We take pride in delivering top quality products and service, and its wonderful to see that reflected in your experience.

Rated 4 out of 5 stars

We had a bloke called Jerry as our…

We had a bloke called Jerry as our sales person and he was very knowledgeable. Could sell sand to an Arab that guy! We ended up not going ahead with a much cheaper competitor and had the garage door fitted a month later by Paul and Paul. The job was done and dusted in 2 hours and that was including removing the old door and wiring the electrics in as well as fitting the new roller door. Ace job and lovely blokes! Very happy apart from we already have some minor scratches on the door which is annoying.

March 4, 2026
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Reply from Crocodile Garage Doors Verandas

Hi Nicola
Thank you for your review! We appreciate your feedback and are pleased you are happy overall. If you'd like to contact us on the freephone number 0800 011 2234 ( option 4 )regarding the scratches we will see what we can do to help.

Rated 5 out of 5 stars

Very pleased

From sales to installation cannot fault company. Nathan and Mckenzie fitted the door. Nice friendly and polite. Very neat installation. Left my garage nice and clean afterwards. Explained how the product works. Great quality. Very easy to use. Would recommend.

March 17, 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Tracey
We are delighted to know you are happy with our service and your garage door. . Our team works hard to provide the best for our customers and we will be sure to share your feedback with them all. Thank you for the 5 star review!

Rated 5 out of 5 stars

Smooth and professional installation

Smooth and professional installation - and great quality door! Been a pleasure to deal with throughout.

March 10, 2026
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Josh
We are very happy to hear that you are satisfied with the quality of our product and service. Thank you for trusting us and for the 5 star review!

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