Crooveclo Reviews 

64
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Scam site ordered shirt in nov now June nothing but emails saying it’s on its way reported as fraudulent

Rated 1 out of 5 stars

Just like many others I also made the mistake of not researching this so called company before buying something from them. My experience was pretty much the same as the other reviewers. Ordered some s... See more

Rated 1 out of 5 stars

Purchased a shirt for £49.95 from Croove Clothing on 7th December. No email confirmation, no receipt, money went immediately from my account. They have not posted my item, and have ignored all my emai... See more

Rated 4 out of 5 stars

I ordered in good faith on 20 Nov for Xmas. No delivery date given. Money taken on same date. Tracker didn't move for 3 weeks. Hong Kong mentioned. OK- Patience. Then read the reviews and despaired... See more

1.4

Bad

TrustScore 1.5 out of 5

64 reviews

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1.4

All reviews

(64)

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Rated 1 out of 5 stars

Terrible company

Terrible company, ordered some boots 10th of November and tracking number couldn't be found, got an email asking for a review 6th December saying they were delivered 2 weeks ago,,, not answering emails,, wish I'd checked here first before ordering from this cowboy outfit

December 6, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely awful!

Absolutely awful!
Ordered nearly two months ago and, when chased, you guessed it, no reply. The order arrived last week. Great, you might think. Well, think again!
For the £49.99 I paid for my item, I would have easily picked up at a flea market for a fiver (at a push).
I was in contact straight away asking for a return label, nothing, no acknowledgment at all.
I hope people take the time, unlike myself, to read reviews on this shower of….
DO NOT BUY A THING FROM THEM!!!!

December 5, 2024
Unprompted review
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Rated 1 out of 5 stars

No communication

Ordered on 15th November, item still hasn’t arrived. Tracking number “not found” when I try to search it. Company looks to be UK based, thought I was ordering from Birmingham, but it seems to be sent from China. Emailed twice, no response, not even an acknowledgment of my emails. Just wish I had read the reviews before ordering. Lesson learned.

November 15, 2024
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company - avoid!! Wish I had read the reviews first. This is a shithouse scam company, no good recieved, no customer service contact. Feckless bastards

December 4, 2024
Unprompted review
Rated 1 out of 5 stars

Should have come here first and heeded…

Should have come here first and heeded advice! This absolute scam of a company have taken money but no confirmation email/ no information about the order NOTHING, no response to (so far) 4 emails (the only reason I know my order number was because I was at least savvy enough to take a screenshot). Tracking says the order hadn’t shipped so have tried to request cancellation but again nothing. Will now have to go through bank to dispute but don’t do it! Absolute scam (I’m usually far more sensible that this!!)

November 28, 2024
Unprompted review
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Rated 1 out of 5 stars

I ordered a sweater ( Order No

I ordered a sweater ( Order No. #2207 ) but decided against it and cancelled on 29 November .
To date they have not responded to my queries about having processed the order despite my cancelling it while it was pending !
Clearly this is unacceptable and I will take this matter further if I have no response from them that they have refunded the money

November 29, 2024
Unprompted review
Rated 1 out of 5 stars

Rubbish company

Not received my order,despite contacting the company. Took my money,not bothered now!!
Not even an acknowledgement of my emails.
Do not use this company!!

November 5, 2024
Unprompted review
Rated 1 out of 5 stars

I have now received an order after…

I have now received an order after weeks of emails ..I ordered a man's jumper reduced from £80 to £39 ...I received today a cheap fleece that I wouldn't pay £10 on a market.stall
this is disgraceful

November 23, 2024
Unprompted review
Rated 1 out of 5 stars

So gutted I didn't look on here first

So gutted I didn't look on here first. Absolute scam of a company. Bought 2 items nearly a month ago and nothing has arrived. Still is showing yet to be received by royal mail. Contacted company multiple times to no response. Will now have to go through the shop app and my bank in only hope I get my money back. DO NOT USE THIS UNTRUSTING COMPANY.

November 20, 2024
Unprompted review
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Rated 1 out of 5 stars

Poor quality & worst customer service ever

Received a wrong shirt which is clearly completely different than the images on their website. I ordered a shirt with a backprint and a small print on the chest. The product i received has no backprint at all and a completely different print on the chest. I had to proove it with photos and videos and still they tell me it is the correct item with slight differences! Ridiculous. Each E-mail I received was in another language, sometimes english, dutch or spanish… they told me to return but now because of the worst customer service ever, it took them so long with everything, that the time has passed.

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

Dont do it!

Reveived the wrong order. Impossible to send it back, nobody never answer.
Poor quality btw
Dont buy something here

August 8, 2024
Unprompted review
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Rated 1 out of 5 stars

Nobody is answering since weeks if you…

Nobody is answering since weeks if you want to return something.
Incredible how a company like this can be existing.
Dont buy - you will regret it!

If you paid with paypal, just open a case at paypal. They will take care and you will get your money back. That is what i did. there is no other possibility of refund as vendor do not answers on mails!

August 11, 2024
Unprompted review
Rated 1 out of 5 stars

This is drop-shipped rubbish from…

This is drop-shipped rubbish from China. Cheap quality fabrics, not tailored at all - nothing like the photos. You do receive something... a good two weeks plus after I ordered it and the tracking link was from China.

The website does not flag that this is an overseas company, it says GB on it.

Having received the low quality and totally unbranded items, (the only label is an M for medium in the collar), the company then do not answer emails to arrange returns.

The website appears legitimate, but it is not.

On my bank statement, the payment was taken by Happy Teeth Pro NL - a Netherlands based company.

I believe this scam is by the same people based in the Netherlands that run a similar front called Kate London - who I have also been stung by.

That, again, is Netherlands based (you only realise after they bill you) and the Trust Pilot reviews for Kate London all say the same thing.

These are scams... PLEASE avoid.

June 27, 2024
Unprompted review
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