Crorzar Reviews 312

TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

Any slight interruption in Wi-Fi all the cameras go off line. The solar outdoor cameras reset button is inside the battery box which means dismount disassemble and reconnect. The remount. There are... See more

Rated 5 out of 5 stars

The folks at Crorzar did their best to make the cameras work. We thought we had done our research to have the solar option using wifi to access. Unfortunately, where we live out in the "boonies," we j... See more

Rated 1 out of 5 stars

I have purchased 2 different Crorzar cameras and have been unable to use either one. The instructions are about useless, there are parts in the box that are not referenced anywhere in the Quick Manual... See more

Company replied

Rated 5 out of 5 stars

I have had Crorzar cameras for several years now, after having several other cheap brands. Crorzar has exceeded my expectations. I have expensive Lorex cameras & the Crozar are clearer & I can rotate... See more

Company details

  1. Camera Store

Information provided by various external sources

Everything you need to protect and automate your home


Contact info

3.3

Average

TrustScore 3.5 out of 5

312 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent customer service and great product!

These cameras are so easy to use and the clarity is excellent. I struggled to set up my first camera so I reached out to customer service. I received a call immediately and he patiently went thru and set up all
My cameras with me. Excellent customer service. I would recommend this product 100 percent!

April 28, 2022
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Rated 4 out of 5 stars

Great product

Grat product. hard to figure it out. 2 minute set up time took a week to understand everything. need an online manual included to tiny.

April 25, 2022
Rated 1 out of 5 stars

I tried to connect it and it wouldn't

I tried to connect it and it wouldn't. I even got tech support and that didn't help either. So I sent it back and want a full return because of that.

April 17, 2022
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Reply from Crorzar

Hi James, it appears that our tech support and your internet provider advised you that your existing router was not a good fit to use with smart devices. As stated throughout the website and our follow up emails, you must have a 2.4ghz wifi router.

Rated 2 out of 5 stars

So far the Doorbell Camera has been…

So far the Doorbell Camera has been difficult to set up. Simple it has not been. The directions were confusing. I did however finally get most of the functions to work as designed except for the Motion Detecting. It works inconsistently and the quality of the pictures is awful. All I can get is a white screen. No definable picture at all.

April 15, 2022
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Reply from Crorzar

Hi Bruce, give us a call so we can help. The picture quality you are describing is definitely not normal. 855.700.2482 option 3.

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Rated 5 out of 5 stars

Hello

Hello, this is Hector.
I installed Crorzar camaras at my house in Ecuador. Easy to install. Really clear pictures. I'm so happy

April 14, 2022
Rated 5 out of 5 stars

I just got my camera and I got it up…

I just got my camera and I got it up and running. It took a very long time to do it. Almost 55 seconds. Cannot even describe the quality of this camera. I got it mostly so I can watch my fish tanks while I'm gone. I could literally see the eyes of the fish as opposed to Amazon's crappy blink cameras where everything is blurry. These are very reasonably priced and the fact that they turn is amazing. The app is super friendly as well

April 12, 2022
Unprompted review
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Reply from Crorzar

Thank you so much for your business and your kind words Jeff!

Rated 2 out of 5 stars

Product is similar to a very cheaper…

Product is similar to a very cheaper product fro china. Your ads don’t say anything about Wi-Fi requirements may or may not work with the product. Configuring the system isn’t that friendly.

April 12, 2022
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Reply from Crorzar

Hi Gary, please give us a call so we can help. 855.700.2482 option 3.

We are sorry that you didn't see the wifi requirements. We share that via several emails, on our website, on the product videos, and in the instruction manuals.

Most routers broadcast both a 2.4 and a 5 ghz wifi network. Most smart device makers, including us, don't use the 5's because they tend to have range issues and it leads to a bad customer experience.

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Rated 1 out of 5 stars

When I ordered my cameras it said they…

When I ordered my cameras it said they come with sd cards, when I received them they didn't have sd cards. I sent a message to the company and they responded that they don't come with sd cards. I read a similar incident in the reviews, I should have listened to the reviews and not ordered them.

April 12, 2022
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Reply from Crorzar

Hi Michael, sorry for the confusion, but we don’t advertise free sd cards with the cameras. Not sure what you read that’s created the confusion (the website actually states in numerous places that we offer them for sale and that the cameras don’t come with them by default) but we want to make sure everyone has a great experience with us. We do offer to pre-install them if you purchase one from us.

Rated 2 out of 5 stars

Not Tracking well

I thought this camera was supposed to track movements. Well It only does so after I wave my hand in front of it. It then returns to a resting phase of looking at the ceiling. It basically worthless for all intense purposes.

April 12, 2022
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Reply from Crorzar

Hi Laura, thank you for your business. We will reach out directly to help, but what you are describing is a simple fix :) The camera returns to a default home location after tracking motion. You just need to update that location by using the Set Watch function.

Rated 5 out of 5 stars

The folks at Crorzar did their best to…

The folks at Crorzar did their best to make the cameras work. We thought we had done our research to have the solar option using wifi to access. Unfortunately, where we live out in the "boonies," we just could not get the connection. Danny was honest with us and let us know we would be better off returning the cameras. The communication was great. We are currently awaiting our refund back tonour account. But we do believe Crorzar has done everything they could.

April 9, 2022
Unprompted review
Rated 2 out of 5 stars

Like to record on the cameras all I get…

Like to record on the cameras all I get is pictures it might be 200 pictures but I don't see a thing I like you have a alram to go off on my phone I have to pull up the cameras to see no alarm on my phone why not we going to have a talk about these cameras thank

April 9, 2022
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Reply from Crorzar

Hi Robert, please give us a call so we can help. 855.700.2482 option 3.

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Rated 5 out of 5 stars

Remarkable help again

I was just going over my camera’s video and notice it wasn’t acting properly but Danny came to the rescue again. Thanks so much

April 1, 2022
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Rated 5 out of 5 stars

A true 5+

I had been trying, unsuccessfully, to set up the 3 cameras I purchased and was ready to return them. I called Support and Danny Matt assisted me in setting up all 3 cameras. He was very helpful instructing me in every step. The most impressive part was he called me back after several hours to check on my progress. I was having some more questions but was hoping I could figure it out. He helped me again with my issue. This level of customer service is very rare. More companies could take lessons from Danny. I would give more than 5 stars if it was an option. Thanks so very much.

March 12, 2022
Unprompted review
Rated 5 out of 5 stars

Danny Matt tops in tech support

Danny Matt from tech support was very, very helpful in helping me get up and running after i deleted camera from my app and couldn't get it going. I had no problem in the original install, it was my fault for changing settings that i did not understand. CRORZAR is the best, cameras are good quality, picture is clear, video recordings are crisp and clear, night vision good. this is my second camera, an outdoor 360, my first was outdoor battery camera, it impressed me so much for such a low price that is why i upgraded for my second camera, next is going to be an outdoor solar. great company, great people, great tech support

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

Danny Matt the best!

I've had a couple of issues with my camera's. I sent an email to their customer service. Danny Matt called me back each time. He was very helpful and we were able to resolve my issues. Most were user errors! We did discover one of my 360 Solar camera's was defective. They are going to replace it. I have never had such extraordinary customer service! Danny was best!

March 10, 2022
Unprompted review

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