Cross Solicitors LLP Reviews 

59
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Professional, prompt, friendly. They made me feel that the sale of my house was as important to them as it was to me despite it being probably just one of many cases they were dealing with and of much... See more

Rated 5 out of 5 stars

Cross Solicitors have handled our recent property purchase. We have been very pleased with the excellent customer service we received. Any queries we had were answered promptly and clearly explained... See more

Rated 5 out of 5 stars

We would like to thank the team at Cross Solicitors LLP for the highly professional and competent services provided. We greatly appreciate the outstanding work done during the house purchase process.... See more

Rated 5 out of 5 stars

All the staff at Cross Solicitors were very helpful and polite through the whole process of selling our house. We were regularly kept informed at every step, and would like to give a special thank yo... See more

Company details

  1. Law Firm
  2. Criminal Justice Attorney
  3. Family Law Attorney
  4. Legal Services
  5. Real Estate Attorney

Written by the company

We are an established High Street practice with over 30 years experience of delivering quality legal advice and providing stress-free solutions to your legal problems. We have an excellent reputation as being approachable, efficient and cost effective and now have a substantial client base including clients throughout the UK and overseas. Over 70% of our clients are recommendations! Our team of dedicated, experienced solicitors and paralegals have undertaken rigorous training to achieve memberships and accreditation of numerous Law Society and other professional Panels so that they can offer the highest quality of client care service and achieve the best results for you in a constructive and cost effective manner. We have specialists in: – • Conveyancing • Personal Injury • Civil Disputes • Family • Crime • Wills • Probate So whatever your legal needs or problems, we can help!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

59 reviews

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4.6

All reviews

(59)

24 reviews in the last 12 months

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Rated 3 out of 5 stars

Needs to do much better

Needed to be chased for information all the time.
Poor attitude from receptionist.

Very overpriced
Did not communicate details or give buying or selling side the proper completion time.

Would be dissapointed to need to use again.

They need to make their customer service very much better.Communicate without being constantly chased.
Give customers all details and correct prices.
If other solicitors in and near area I don't believe they would be used so much.
Terrible communication to estate agents.

Many things of importance would not have been known if not pressed for answers many times.
First point of contact should be v polite and pleasant and is not.
Update the payment process on transfer options.It is old fashioned.

August 31, 2023
Unprompted review
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Rated 5 out of 5 stars

A well quoted and reasonable price

A superb service from Byron, Amy, Chloe and everyone else in the team at Cross. Must be the fastest purchase in history but we were kept informed every step of the way. There really is nothing to fault them on. Great service, friendly, understanding, knowledgeable and fast...what more could you ask for.

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

Cross Solicitors

Cross Solicitors, and Katie in particular, did excellent work for us in the sale of our mother’s house. It was a long and complicated process due to it being in negative equity with a company that had taken on the original agreement made with Northern Rock. They kept us informed at all stages of the process and were very quick to respond to our queries. Their charges for the work carried out were exceptionally reasonable too. We would very strongly recommend them.

February 21, 2024
Unprompted review
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Rated 5 out of 5 stars

Fanatic solicitor & experience!

We had Amy Bithell as our solicitor and it was a really positive experience. Amy made a stressful life experience feel easy and straight forward. Amy responded to each and every question (there was a lot) that I had in a timely manner, which really helped. We always felt updated with our situation of buying/selling a house and I would definitely use Cross Solicitors again.

Thank you, Amy!

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgable and friendly solicitors

Very hard workers in this office.

Jasmin, Libby and Katie pulled out all the stops to get my sale over the line before Christmas despite dealing with some very difficult solicitors on my buyers side.

Many thanks for your efforts!

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication

Often buying/selling a house is really stressful chasing solicitors for updates. Not so with Libby at Cross, she was very responsive and proactively chasing our buyers solicitors daily when there were hold ups (and there were a few - this was not a straight forward sale but no fault with Cross).

I'd use Cross solicitors every time, there is a great team well equipped to answer all your queries and push towards an exchange date as quickly as possible.

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

A fantastic solicitors!

Amazing amazing amazing…we were left high and dry by our old solicitors after a horrific deal with them…we moved to Wales from England and we’re basically homeless for 8 weeks, we appointed Amy from cross solicitors in Deeside …the service we received was exemplary, I had my searches so gave them to Amy and they got us in our new house on 2-3 weeks, the whole staff in the solicitors were fantastic , we were kept up to date on everything , fantastic communication all the way….these solicitors I cannot recommend enough…thank you! Gareth and Ceri xx

October 2, 2023
Unprompted review
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Reply from Cross Solicitors LLP

Dear Gareth and Ceri,

We are so happy to hear about the great experience you have had with our Conveyancing department. We have passed on your amazing review to Byron's team. It was an immense pleasure to work with you and get you to completion. We sincerely appreciate your business and want to wish you congratulations on your new home!
Please let us know if you need anything else in the future.

Best wishes,
Cross Solicitors LLP

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Rated 5 out of 5 stars

Fantastic service!

We had a fantastic experience and great service from Amy - would definitely recommend!

October 1, 2023
Unprompted review
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Reply from Cross Solicitors LLP

Dear Megan,

Thank you for such a fantastic review and for recommending Amy. We have passed on your wonderful comments All of us at Cross Solicitors LLP are grateful for your business and wish you every success in the future.

Please let us know if you need anything else in the future.

Best wishes,
Cross Solicitors LLP

Rated 5 out of 5 stars

I cannot recommend highly enough this…

I cannot recommend highly enough this fabulous firm. Callum was very professional during the house purchase, followed through with everything, and made you feel like you were not alone in the whole process. If you want to get things done and on time, this is the firm to go to. Thank you for everything, I wouldn't make it without you.Vera

August 21, 2023
Unprompted review
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Reply from Cross Solicitors LLP

Dear Vera,

Thank you so much for sharing your positive experience working with Callum in our Conveyancing department! We pride ourselves on timely communication, professionalism to give clients a first class legal experience.
Thank you for choosing Cross Solicitors LLP and we hope to see you back in the future for any legal needs that your require.

Best wishes,
Cross Solicitors LLP

Rated 5 out of 5 stars

Byron cross solicitors and the team.

Byron cross solicitors and the team here are absolutely amazing. I used them to help me purchase my home. From start to finish they was professional, any email I sent over it was answered the same day, any questions I had they made sure I was answered rapidly. I cannot believe how smooth the process was thanks to these. I would recommend these to everyone in the future! Thanks again!

September 4, 2023
Unprompted review
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Reply from Cross Solicitors LLP

Dear Jack,

We are so happy to hear about the great experience you have had with our Conveyancing department. We have passed on your amazing review to Byron’s team. It was an immense pleasure to work with you and get you to completion. We sincerely appreciate your business and want to wish you every success in the future.

Please let us know if you need anything else in the future.

Best wishes,
Cross Solicitors LLP

Rated 5 out of 5 stars

Cross Solicitors are professional and…

Cross Solicitors are professional and prompt, can not fault there service in dealing with my case.

September 8, 2023
Unprompted review
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Reply from Cross Solicitors LLP

Dear David,

Thank you so much for sharing your positive experience working with our firm! We pride ourselves on timely communication, professionalism to give clients a first class legal experience.

Thank you for choosing Cross Solicitors LLP and we hope to see you back in the future for any legal needs that your require.

Best wishes,
Cross Solicitors LLP

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Rated 5 out of 5 stars

Excellent service

Excellent personal service with no hidden charges when buying and selling a home. Excellent professionalism at very reasonable prices.

February 22, 2023
Unprompted review
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Reply from Cross Solicitors LLP

Dear Matt,

Thank you so much for taking the time to leave us a 5-star rating! It is always such a pleasure to see you at Cross Solicitors LLP. We’ll continue working hard to make every interaction with Cross Solicitors LLP exceptional and memorable.

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

Best wishes,
Cross Solicitors LLP

Rated 5 out of 5 stars

The conveyancing team were fantastic

The conveyancing team were fantastic - very proactive and ensured i completed my house purchase way ahead of schedule. Would highly recommend

November 18, 2022
Unprompted review
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Reply from Cross Solicitors LLP

Dear Elen,

We’ll continue striving to provide exceptional legal services and outstanding customer care to make every interaction with us remarkable.

Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

Best wishes,
Cross Solicitors LLP

Rated 5 out of 5 stars

Exceptional service and so straightforward

This has been the easiest company to deal with for the sale of our house that I have ever dealt with. They are so responsive to emails and issue paperwork extremely quickly. Everyone has been a delight to deal with and I'm sure that the purchase of our new build home will complete as simply as our sale.

November 11, 2022
Unprompted review
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Reply from Cross Solicitors LLP

Dear Sarah,

Thank you so much for sharing your positive experience working with our Conveyancing department! We pride ourselves on timely communication, professionalism to give clients a first class legal experience.

Thank you for choosing Cross Solicitors LLP and we hope to see you back in the future for any legal needs that your require.

Best wishes,
Cross Solicitors LLP

Rated 5 out of 5 stars

I was very pleased with cross…

I was very pleased with cross solicitors, especially Jasmin Owen who is very personable and very professional, throughout the sale and difficult purchase of our property, thanks to Jasmin we our now very happy in our new home
Thank you

October 5, 2020
Unprompted review
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Reply from Cross Solicitors LLP

Dear Elizabeth,

We are so happy to hear about the great experience you have had with our Conveyancing department. We have passed on your amazing review to Jasmin's team. It was an immense pleasure to work with you and get you to completion. We sincerely appreciate your business and want to wish you congratulations on your new home!

Please let us know if you need anything else in the future.

Best wishes,
Cross Solicitors LLP

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Rated 5 out of 5 stars

Used Cross Solicitors and Jasmin for…

Used Cross Solicitors and Jasmin for the sale of a house and purchase of a new house. Jasmin made the whole experience effortless and stress free. Extremely happy with the service the company and Jasmin provided. Will definitely be using again.

October 4, 2020
Unprompted review
Cross Solicitors LLP logo

Reply from Cross Solicitors LLP

Dear Holly,

Thank you so much for taking the time to leave us a 5-star rating! It is always such a pleasure to see you at Cross Solicitors LLP. We’ll continue working hard to make every interaction with Cross Solicitors LLP exceptional and memorable.

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

Best wishes,
Cross Solicitors LLP

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