Cross Blinds & Shutters Reviews 

354
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast, efficient fitting process and the extensive selection of high quality blinds and shutters available for every room. Consumers frequently point out that the installation team is extremely polite, professional, and respectful of private homes, always cleaning up thoroughly before leaving. Many people also appreciate the helpful advice provided during initial home visits and the complete absence of any pushy sales tactics. Some reviewers were not happy with waiting extended periods for installation, having to repeatedly chase for schedule updates, or receiving mismatched colors and inferior products.

What people talk about most

Service

People report positive experiences with service, frequently highlighting the friendly, fast, and efficient... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professional, polite, and... See more

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the gorgeous range of... See more

Quality

Clients share positive opinions on quality, frequently praising the gorgeous blinds and superb workmanship.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steven came out to look at a broken blind we had, within 10 minutes he had sorted it. No fuss & no mess, we were only charged the call out charge. He had a look at a couple of other blinds & gave u... See more

Company replied

Rated 5 out of 5 stars

Just had cross blinds and shutters out again this time to fit a shutters in the kitchen. The situation was quite tricky due to the placement of the tap however not a problem for our go to blind guys �... See more

Company replied

Rated 5 out of 5 stars

Have recently had shutter blinds fitted in our living room and a couple of other blinds around the house and were very happy with the service received. The blinds are of excellent quality and the ser... See more

Rated 5 out of 5 stars

Can’t fault this company. Visited showroom to arrange blackout shutters for my mum’s bedroom and from start to finish the service was first class. So much so my mother has ordered another blind. She s... See more


Company details

  1. Blinds Shop
  2. Furniture Store
  3. Interior Designer
  4. Window Treatment Store

Written by the company

We are a family run business with over 17 years experience within the blinds and shutter industry that can provide products for domestic and commercial properties. We are based in Cumbernauld just outside Glasgow and we cover the full of Central Scotland and surrounding areas. Our aim is to provide quality products at great affordable prices. We offer a free shop at home service as well also having shop in The Centre Cumbernauld for all potential customers to come and see our ranges on display. Our services are free of charge for example our fitting and measuring. The ranges of blinds and shutters we do are Rollers, Verticals, Day and Night Blinds, Venetians, Romans, Perfect Fit Blinds, Softcell or Honeycomb Pleated Blinds, Real Wood and Pvc Plantation Shutter Blinds, Electric/Motorised blinds, Velux blinds and our Blind Screens which can be used for 100% blackout or act as a flyscreen to keep out those pesky bugs. Without our valued customers, Cross Blinds would not be where it is today. Sincerely thank you for all your support and we welcome your important feedback whether that be about a great experience or if you are telling us how we can improve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

354 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(354)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service and blinds

Fantastic service from both of the guys. Excellent from first measuring up to fitting the blinds.
My blinds are beautiful and would definitely recommend.

December 20, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

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Rated 5 out of 5 stars

Steven and Ross were fantastic

Steven and Ross were fantastic. Nothing was a problem and they delivered and fitted before Christmas. Can’t thank them enough for chasing up delivery and fitting so quickly. Blinds look fantastic

December 17, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Excellent

Excellent! From first contact to final fitting. Steven and Ross were very professional and courteous. Customer service kept us well informed with messages when the blinds would be fitted, and message to let us know time of arrival. Will definitely use cross blinds again. Love my new blinds.

December 19, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Great service

Great service
Thought we'd have to wait but it took a few weeks
Our windows are extra wide so needed specific type.
Fitting took minutes and zero mess

💯 recommend

December 17, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

A service to recommend …

Very happy with the efficient service provided by Cross blinds.Our blinds are lovely,well fitted, and we would highly recommend this company .

December 5, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

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Rated 5 out of 5 stars

Very friendly and efficient

Very friendly and efficient, the shutters look fantastic

December 2, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Great Service

Cross Blinds were fantastic to deal with from start to finish. Good guidance, no pressure & fitted quickly with no fuss.

December 9, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Shutters and blinds

Very pleased with my shutters and blinds, they look amazing! Thanks to the team for being efficient and professional.

December 4, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

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Rated 5 out of 5 stars

A reliable

A reliable, professional and efficient company.Reasonably priced.Would highly recommend.

November 22, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Highly recommend

Thanks Steven and Ross 10/10 for service and efficiency, would highly recommend you. First class.

November 27, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 4 out of 5 stars

Excellent service

Excellent service , importantly kept every appointment made with an efficient notification system . Very pleased with the blinds supplied and fitted. Professional through and through

November 25, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Amazing service and great quality of…

Amazing service and great quality of blinds! We are very with the sales team. Definitely recommend

November 26, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

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Rated 5 out of 5 stars

Very pleased with the blind we…

Very pleased with the blind we purchased good quality and looks great on the window.

November 13, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Straight forward and fuss free

Efficient, excellent advice, good communication, installed within time scale

November 7, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Great guys

Great guys, great company, always on time,we have used them a few times now, no need to go anywhere else.
Highly recommend.

November 14, 2024
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

So happy with my blinds

So happy with my blinds!
Would defo recommend

November 13, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

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Rated 5 out of 5 stars

On entering your shop David could not…

On entering your shop David could not have been more helpful informative and not trying to gerrymandering you into something else very honest and no badgering all good appointment made David brother arrived on time cold not have been more helpful absolutely excellent in his knowledge and was really helpful in advising your best options can't wait to see the finished I would highly recommend them to family and friends

November 13, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Great service,tidy and very…

Great service,tidy and very professional.

November 6, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Fantastic service and product

Both Ross and Steven were great to deal with and I am so pleased with the final product. Would highly recommend!

October 31, 2024
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

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