Cross Builders Reviews 5

TrustScore 4 out of 5

4.1

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Company details

  1. Repair Service
  2. Building Restoration Service
  3. Interior Door
  4. Stonemason
  5. Window Installation Service

Written by the company

Cross Builders have been repairing structurally damaged properties for the past 36 years. We use a compacted mortar with stainless steel rods to create a long lasting repair without the prohibitive costs of underpinning. Winning the 'Best Builder in the Kent region' Award for two years in a row (2022 and 2023 ) is largely down to the hard work and long hours that have been invested by our workers and our attention to detail. Our work has been featured in 'Homes & Gardens' magazine (Issue 96) following the renovation and conversion of a village church into a comfortable three bedroom family home. We are STEM accredited by Kent County Council so we focus on providing sustainable solutions to improve old, cold and hard-to-treat homes. Our Certificate Number is 1001328. We renovate and repair Victorian and older properties and ensure that the materials we use are compatible with the original fabric of the building. Why not call us now on 07966 496911 for a detailed written estimate.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

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Rated 5 out of 5 stars

Renovation of Kent peg side elevation

Cross builders recently renovated our west facing side elevation. It was difficult to access and had problems with missing,broken and damaged Kent peg tiles. Following work it not only looks great but is now completely weatherproof.
All in all a good job carried out on time with minimal disruption

December 21, 2025
Unprompted review
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Reply from Cross Builders

Thank you Peter, Kevin and myself really enjoyed working on such a genuinely well presented period home. It was an honour!

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Rated 5 out of 5 stars

Very efficient work done by Jay

Very efficient work done by Jay. I was kept fully informed as the job progressed and everything was done to a high standard.

October 30, 2024
Unprompted review
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Reply from Cross Builders

Cross Builders really value your appreciation, thank you Chris. You are a gentleman!

Rated 5 out of 5 stars

My misses says to never use anyone else, ever.

We had Jay round to quote a few pieces of repair work. What an absolute gent who was incredibly helpful and informative every step of the way, both before and during the work. He really loves his work and he really knows his stuff.

He is *incredibly* clean (I had to look around the house to see where he'd been). The house was left spotless and we were incredibly impressed with the quality of work. So much so we'll be having him back soon for further projects.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Professional Passionate Builder

Having had a schedule of condition report completed in early 2023 by Godden Allen Law, it was clear a great deal of work was required to bring the outside of my property up to scratch. I contacted Jay Cross around September and asked him for a quote to cover every element of the report. He came to my home and we discussed the works and time and cost estimates. He was very engaging, and it was obvious that he was incredibly passionate about the work he completes. During the 2-3 week building works, you barely heard him or his team, except for an occasional waft of Classical music coming from his radio. He completed the work to a very high standard, talking me through any little surprises he found as he was working, explaining options to address these new issues, always allowing me to make the call on what I wanted to do. He even did some weeding to the front of the house while they were working!

He left the property, clean and tidy at the end of each day, often working on until 6-7pm. To the point where my wife would say, "go home, you've done enough for today".

On completion of the works, you would not know they had been here, except that my house is now the nicest looking one on the street.

I take no hesitation whatsoever, in recommending him. He is a really lovely, passionate guy, who truly loves what he does. I look forward to working with him on future projects.

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We’ve used Jay for various building work in our mid-Victorian house. The latest was a repair and renovation of our shower room following a massive and very damaging leak. Like all previous jobs it was done in the promised time frame and to a very high standard and reasonably priced for the amount of work and materials needed. Jay is timely, highly professional, very knowledgeable and reliable. We have no hesitation in recommending him for any work, especially in older properties where his expertise is so valuable.

May 23, 2023
Unprompted review
Cross Builders logo

Reply from Cross Builders

Thank you for keeping us supplied with endless cups of tea, coffee and chocolate biscuits!

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