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Review summary

Created with AI, based on recent reviews

Evaluating 292 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the significant time savings achieved through the platform, allowing them to focus on other aspects of their business. Many people find the application incredibly easy to use, appreciating its user-friendly interface and the simplicity of cross-posting items across multiple sites with just a few clicks. The efficiency of the product is consistently praised, with consumers noting how it streamlines the listing process and improves overall productivity, making reselling a much smoother experience. However, some customers also noted issues with certain features, such as the background remover not always working properly or specific items failing to list on certain platforms. A few other people also felt that the customer support was unhelpful or that the platform created more work than it saved, especially when dealing with missing information or manual delisting.

What people talk about most

User experience

People report positive experiences with user experience, highlighting its ease of use, intuitive interface,... See more

Website

Customers had positive experiences with the website, praising its user-friendly interface and ease of use for... See more

Product

Reviewers mention positive feedback about product, with many finding it to be an excellent tool that... See more

Application

Clients share positive opinions on the app, with many finding it easy to use, reliable, and comprehensive for... See more

Value for money

Reviewers highlight positive aspects of value for money, with many customers finding the product to be well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I started using Crosslist a couple months ago and honestly it’s been a game changer. I used to dread listing because it meant HOURS of copy/pasting, uploading the same pics again, and trying to rememb... See more

Rated 5 out of 5 stars

Crosslist has made it extremently easy to list items across multiple sites. Just starting out I didn't know which of the many crosslisting sites to go with but after reading multiple reviews I signe... See more

Rated 5 out of 5 stars

I was looking for a way to crosspost that has a quicker post time and so far crosslist is the fastest site I've tried. I upload from my main listing site and within minutes all my items are cross-post... See more

Rated 5 out of 5 stars

Great piece of software. Saves endless hours of time and works very smoothly. Customer support is helpful, and any bugs/issues are resolved fast. There’s always new features and updates too.


Company details

  1. Software Company

Written by the company

Crosslist allows sellers to list quickly on marketplaces such as Ebay, Poshmark and Mercari. Sign up now with our 3-day money back guarantee!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

786 reviews

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1-star

Replied to 85% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Best crosslister for me

Best crosslister for me. List once and im basically done. Saves me SO much time compared to doing it all manual. Using mostly ebay and mercari and its been smooth so far.

December 12, 2025
Unprompted review
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Rated 1 out of 5 stars

• “Delayed Support and Inefficient Resolution Process”

I had a frustrating experience with this platform’s support process. After encountering an issue, I provided clear screenshots in both a chat support ticket and a follow-up email. Despite this, there was no response for six days, and instead of reviewing the information already provided, I was later asked to participate in a remote desktop screening, which I declined.

What was most concerning was the lack of internal awareness. There were multiple open tickets, long response delays, and I ultimately had to use a chatbot to locate a direct support email. At the same time, support addressed me by name in an email even though I had not shared it there, suggesting my account was clearly linked—yet the ticket history did not appear to have been reviewed.

The result was unnecessary back-and-forth and added work for something that should have been resolved on the backend. For a tool meant to simplify cross-posting and workflows, this level of friction was disappointing.

There are other cross-posting solutions available, and based on this experience, I would not rely on this platform if timely and efficient support is important to you.

In response to your reply below:Hi Crosslist Team,

This response does not address the core concern.

Your website clearly states a 24-hour response time. What I experienced was a six-day delay, with no meaningful update until the middle of the night. That gap alone contradicts your published support standards and deserves acknowledgment.

Additionally, your support team demonstrated a troubling disconnect. You addressed me by name despite my name not being included in any email signature or correspondence, yet you were unable to locate three separate support tickets that I submitted with detailed instructions and identical account information. That inconsistency is alarming — not only from a customer service standpoint, but from a data-handling and trust perspective.

I was patient and allowed ample time for resolution. What I did not expect was a dismissive response paired with a request for remote desktop access. From a customer standpoint, being asked to grant screen access to resolve an issue that should have been identifiable through your own backend systems does not inspire confidence. In my experience, that approach feels inappropriate and unnecessary.

If you intend to operate as a global platform advertising 24-hour response times, your internal processes — ticket tracking, escalation, and communication — must actually function as advertised. A six-day lapse followed by a vague explanation does not meet that standard.

You can do better. In this case, the choice was not to.

December 15, 2025
Unprompted review
Crosslist logo

Reply from Crosslist

Hi Miss Lashes,

Thank you for taking the time to share your feedback. We’re sorry that your experience felt frustrating, and we appreciate the opportunity to clarify what happened.

The issue you encountered was caused by a minor backend problem that affected a limited number of Shopify-connected closets. This has since been fully identified and fixed.

Regarding support: when the issue was escalated, we offered remote desktop support so we could immediately inspect the setup and resolve it as quickly as possible. That option was declined, and a refund was provided shortly after. While we fully respect the decision not to proceed with screen sharing, it did limit our ability to resolve the issue together in real time.

- Crosslist

Rated 3 out of 5 stars

Easy to use and straightforward, but limited

Easy to use and straightforward. A bit limited for the price though. Used it for a month, considering different options.
Things that can be improved:
- listings category mapping - lots of bugs
- android imports and posting
- data uploads in CSV
- faster bulk listings

December 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Love the app so far

Love the app so far. It’s saved me so much time. I wish there was a way to mark items as sold across all the platforms without deleting the listings.

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible platform, terrible customer service - avoid

At first I thought this was a really good platform. Reasonably easy to use decent functionality and a reasonable level of integrations. Not the cheapest at $30 a month for basic level but not the morst expensive either. But then the wheels started to come off. At first I was constantly asked to log in to my various sales platform accounts in order to be able to cross post after 2 or 3 attempts ro log out and in again it worked. Then that stopped working and I had to log out of both my other accounts and my crosslist one in order to post anything. Then that also stopped working so I was faced with a $30 bill for a platform that couldn't perform the basic task I was paying for,
I contacted support who pledge to get back to you in one business day. 2 business days later and still nothing. Nothing that is apart form a notification to say they would be "back in 3 days"
So whilst I've cancelled my account and will be using one of their competitors moving forward, I'm seriously considering applying for a job with Crosslist. After all, working conditions don't get any better than 'do absolutely nothing and get rewarded with a 3 day weekend'
I would advise you avoid this platform entirely and go with one that can actually perform the task you are paying it to do.

December 5, 2025
Unprompted review
Crosslist logo

Reply from Crosslist

Hi Ian,

Thank you for sharing your feedback, and we sincerely apologize for the experience you've had. Your message did reach us, and we began investigating the issue on our end. However, we unfortunately failed to get back to you once the investigation started. That was our mistake, and we’re truly sorry for the lack of communication.

We’ve now responded to you via chat to assist further. We recognize how frustrating this must have been, and we completely understand your disappointment.

We’re already working on improving our internal procedures to ensure this doesn’t happen again. Thank you for bringing this to our attention.

- Crosslist

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Rated 4 out of 5 stars

Crosslist is excellent

Crosslist is excellent. The only thing that would make it better is if there was a mobile app that you could use to post listings and delist.

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

So Efficient and New Features

I am very happy with the product crosslist provides. I tried a number of tools and also tried to cross list manually. This was exhausting and made me feel burned out. I decided to renew my cross list membership and it has been a huge success. I’m now able to sell on even more platforms because of the efficiencies. I’m excited to see how the product continues to evolve and helps me grow my business.

November 26, 2025
Unprompted review
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Rated 5 out of 5 stars

This is the best tool I have used for…

This is the best tool I have used for crosslisting between my selling accounts it is very easy to navigate and to list this has saved me so much time. Would recommend Crosslist to anyone selling on multiple market place sites.

November 26, 2025
Unprompted review
Rated 4 out of 5 stars

I’m relatively new to using it

I’m relatively new to using it. It works well there’s a few things that can make it better and the a.i is very basic not sure it’s worth the price but them main function of the site is worth the money

November 25, 2025
Unprompted review
Rated 4 out of 5 stars

Easy Import from eBay to Metcari

I like Crosslist for easy importing of my eBay listings to Mercari. It is very expensive though and I don’t think there should be limits on how much you can import monthly. It may be more useful for someone who has more platforms to sell on.

November 25, 2025
Unprompted review
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Rated 4 out of 5 stars

Glad that Shopify has been added as a…

Glad that Shopify has been added as a platform! I’ve been using crosslist on and off for a couple years and it does seem to be the best tool. Only complaint is that quite a bit of manual keyboard entry is still necessary prior to living a listing (all platforms)

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

I love how much easier crosslist has made it to run my preloved resale business! Reduced the friction to getting those listings up & as a result more $$ in my pocket

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

very easy to use

very easy to use, and very simply layout out, easy to follow and delist items, very fast uploads to multiple accounts, highly recommend

November 17, 2025
Unprompted review

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