Croudace Homes Limited Reviews 

We always knew after seeing some of their other developments, that the Croudace quality and finish was excellent. Suzie, Marta and Sue's customer service from the outset of our journey to our new home, was fantastic, and now having been in our new home for a week now, we absolutely love it, exceeding our expectations. Thank you so much, would not hesitate in recommending Croudace as a new home for family and friends..Suzanne and Gary..

After submitting a fairly large list of minor bits that needing fixing around our new build house in Didcot, Croudace sent out Aaron to our property. Whilst we did have to wait a while for him to come, good things clearly do come to those who wait! Aaron went above and beyond in fixing all the bits in our house to a really high standard, even patched up some cracks which they normally wouldn’t. He was polite, tidy and got on with the job. I even felt comfortable enough to leave him working on the house alone whilst I took my car to its MOT. The phrase my partner and I kept repeating to each other was “I can’t believe how much he’s managed to do!”.

As first-time buyers, the journey to home ownership felt a little daunting — but Croudace made the entire experience smooth, exciting, and truly memorable from start to finish.

We can't thank the sales team enough, especially Suzie, Sue, and Marta, who were incredibly friendly, knowledgeable, and always happy to answer our many questions with patience and professionalism. They guided us through every stage of the process with genuine care, making us feel completely supported and confident in our decision.

Once we moved in, the amazing service continued thanks to the Customer Care team. A special shoutout to Dave and Paul, who were attentive, responsive, and went above and beyond to make sure everything in our new home was just right. Their dedication to resolving even the smallest issues quickly and with a smile really stood out.

Paul and Dave at croudace are just amazing, they not only attend to our problems quickly and efficiently, but are such nice, friendly and genuine people too, where nothing is too much trouble for them.

Customer service is incredible!! The homes are beautiful. Would definitely buy again and definitely recommend Croudace Homes.

The complete experience with Croudace Homes has been exemplary from the initial enquiry through planning and subsequent moving in to our new home.
All the staff we have dealt with are excellent providing a high level of customer focus and are solution orientated. The level of excellence continues with the build quality and finishes of our new home that exceeds our expectations and provides a very comfortable new home for our future. We unreservedly recommend Croudace Homes to any prospective house buyer.

Excellent Service from Start to Finish
We recently completed our journey with Croudace and couldn’t be happier with the experience. Marta Gargul was absolutely outstanding—professional, knowledgeable, and incredibly supportive throughout. Her attention to detail and responsiveness made a real difference.
We’d also like to extend a heartfelt thank you to Sue, who guided us patiently and expertly through every step of the process. Her calm and reassuring approach helped us feel confident and informed at all times.
The whole experience was smooth, transparent, and handled with genuine care. Highly recommend Croudace for anyone looking for a team that truly puts their customers first.

I requested a viewing and a call back as I was stood outside the property that is for sale. Nobosy returned my call.

I have been sent a request to review- I’m have never visited!

Lovely sales ladies who really do care! We didnt feel rushed with our purchase and nothing was too much trouble. We love our home and would definitely recommend croudace.

I own my own home (£46000) and wanted to down size to a flat. However, Apparently you are unable to part exchange so I shall have to look elsewhere.

Alin has been known to us since we moved here a year ago - he has completed the defects on our home today and done an amazing job - thank you so very much. Tina and Scott 5 sequoia lane so51 0aa

Shiree and danielle were really great in sorting out the details of our new home ,always willing to help and made the process much more easier than we had expected

We have been so impressed with Alin. He is such a hard worker with fantastic attention to detail. Many thanks!

This is the second property that I have bought from Croudace Homes on the same development. Same sales staff as 6 years ago ! Just as helpful, patient and accommodating as they were then. Special mention to Susie, Sue and Marta, you were exceptional. Thank you so much!

My partner purchased a property from the original purchaser of one of their old developments, In the legal pack they have made it compulsory with land registry to obtain a legal form from them for completion, now he has come to sell paperwork is required and even after 18 days of emailing nothing has been issued to our solicitors and you can never get anyone to answer the phone in the legal enquires team because its not a new sale they are not interested !

DO NOT BUY from Croudace! After THEY suggested part exchange, when our house sale fell through, they strung us along for 3 months with very little communication, then very suddenly without explanation pulled out! Without any explanation apart from “too many issues!!! (Very fishy!) Costing us £2300 in solicitors fees! Absolutely disgusting how they treat customers, no care given to the distress & cost they cause people. Don’t even have the decency to explain why they’re pulling the rug, disgusting absolutely no morals! STEER WELL CLEAR!!!!

Thanks Aaron, great job fixing our sink today.

We’ve just bought our first home with Croudace Homes and the whole experience has been fantastic from start to finish. The house itself is beautifully built and finished to a really high standard, and we couldn’t be happier with it.

The customer service has been outstanding throughout. The girls in the office have been so helpful and supportive, and always there to answer questions and guide us through the process. A special mention also goes to Dave and Paul from the aftercare team as well, who have been brilliant with their help and attention to detail.

Buying a home can feel daunting, but Croudace has made the journey smooth and enjoyable. I’d highly recommend them to anyone looking for a new home!

At times very difficult to get a straight forward answer to questions
Very late change of specifications that lead to some confrontation