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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the platform for its efficient payment system, noting that rewards are processed quickly and reliably. Many people find the user experience enjoyable, appreciating the variety and frequency of available surveys. The website is often described as easy to navigate, contributing to a smooth overall service experience. However, some customers have expressed dissatisfaction with the customer service, citing issues with payment receipt and difficulties in resolving problems. A few other people also felt that the survey process could be frustrating, with frequent rejections or technical glitches that prevent them from completing surveys and receiving rewards.

What people talk about most

Payment

Reviewers highlight positive aspects of payment. Many customers praise the quick and easy payment process,... See more

User experience

People report positive experiences with user experience. Many consumers find the platform enjoyable and... See more

Website

Clients share positive opinions on the website, with many praising it as a great survey site that is quick... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the quick and efficient... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While some reviewers praise the... See more

Based on these reviews

Rated 5 out of 5 stars

Have used this survey site for a few years. Am still very pleased to make a bit of shopping money back from completing their surveys. Customer service personnel are also very helpful.

Rated 5 out of 5 stars

I have been a panel member for a number of years and have really enjoyed giving my opinion on a wide range of products and services. There reward are wide and varied and is easy getting to the payout... See more

Rated 5 out of 5 stars

Crowdology is one of the best survey sites you can use. Plenty of varied surveys although not all I can complete due to age or just not being the right candidate. However all that being said I love th... See more

Rated 5 out of 5 stars

I’ve been a survey panelist for a few years with Crowdology. The surveys are fairly frequent and varied. Once reaching the required amount for a voucher, it’s straightforward to redeem. The voucher is... See more


Company details

  1. Market Researcher

Information provided by various external sources

Want to earn little extra cash? Easy! Just 3 simple steps: sign up, give your opinions and get paid.


Contact info

4.2

Great

TrustScore 4 out of 5

444 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Prompt payment

Prompt payment - I requested a payment for surveys completed and received this very quickly. I have been pleased with Crowdology, particularly over the past few months. Thanks a lot. Bev

September 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Wonderful site!

Crowdology provide varied interesting reviews on many topics. They offer payment for this via PayPal and are always very fair and prompt providing this. A great survey community.

August 24, 2024
Unprompted review
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Rated 4 out of 5 stars

rewards

nice to be rewarded for my effort.and a fine balance of interesting surveys in the process too.

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Completion of surveys…

Have been completing surveys for Crowdology for the past few years and they are a good company to deal with. They send me surveys to complete on a regular basis and the surveys are always the right length.

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great!

I really like this platform! It’s great that it displays actual currency instead of arbitrary points when choosing surveys. Almost every day, there are at least a couple I might be eligible for.

I did encounter an issue a while ago where I was flagged by the Cint quality control, and I believe this was due to no fault of my own, but a bug that meant I kept being sent through the same surveys I’d already been rejected from. Nevertheless, Crowdology support were helpful and prompt to solve the issue.

September 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Receiving survey invitations but locked out of site

Updating my review to 5 stars. Took quite a few days for the site to work properly for me again but have been able to login and just received my latest claimed reward.

(Old review: Have used Crowdology for quite a few years and although the occasional survey would screen out after lots of info had already been completed, on the whole I was very happy. Fair reward for the time spent, compared to some other sites which I stopped using. I am still receiving invitations daily but when trying to login as I must have enough to redeem now, I just get blocked from logging in. At first I assumed it was a timing or tech issue - I tend to do surveys late at night on an old Kindle. But trying to login from laptop I still get a "wordpress" message saying I have been blocked by the site. Yet I am still receiving invitations and have still been doing surveys. As I can't access the site, I haven't even been able to contact them to ask for an explanation. Baffled and disappointed.)

September 25, 2024
Unprompted review
Crowdology logo

Reply from Crowdology

Hi,
I have just sent you a link to re-validate your account, please check your email and reply with any issues.
Thanks
Caroline

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Rated 1 out of 5 stars

what can I say it was going great until…

what can I say it was going great until it wasn't ... Was doing many surveys no issues made about 50-60 in like a week or two got 3 payments out of like 10 . check my account and a few payments say failed ! Now my account is gone didn't get all my money and cant do surveys anymore cant even log in! I did nothing wrong . This survey site will flag/ close your account for nothing . I did nothing but do surveys and answer honest they don't care if you making to much money on there u get flagged and they'll say u didn't answer correctly cause they don't want to pay u for all the hard work u spent on doing they surveys. Give me the money I payed for and unmark my payments as failed cause I took time doing surveys to get that money very not fair . My account is gone for nothing this is actually crazy and I liked their survey site. And I can say after I contacted about my failed payment they took the 4.12 out my account failed other payments after the failed and flagged my account for nothing lol .

September 16, 2024
Unprompted review
Crowdology logo

Reply from Crowdology

Hi,
Unfortunately you have chosen not to provide any further information, and therefore I'm unable to investigate this issue for you.
Regards
Caroline

Rated 5 out of 5 stars

I am glad my query was taken up to be…

I am glad my query was taken up to be checked and the issue was put right. Thank you.

September 7, 2024
Unprompted review
Crowdology logo

Reply from Crowdology

Hi,
Thanks so much for your positive review on the customer service you received.
Have a lovely weekend!
Caroline

Rated 1 out of 5 stars

it's a scam

I've had the same frustrating experience as many other users on this site. It really feels like a scam. It took me a very long time to get enough points to reach the reward, and I made sure to answer all the surveys honestly. But when I finally tried to redeem a £10 Amazon gift voucher, they simply never sent it and they stopped sending me new surveys. This seems like a very convenient way for them to waste people's time. I strongly recommend avoiding this site – don't waste your time like I did.

August 24, 2024
Unprompted review
Crowdology logo

Reply from Crowdology

9/9/24
Hi,
Unfortunately you have declined to provide any further information, therefore I'm unable to help investigate this issue for you.
Regards
Caroline

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Rated 1 out of 5 stars

If I could put less than one I…

If I could put less than one I would,Cint closed my account down three times did not tell me nor pay me for the surveys I had done,avoid like the plague load of scammers.

July 30, 2024
Unprompted review
Crowdology logo

Reply from Crowdology

9/9/24
Hello David,
Your account is now activated and the failed Payment has been credited back into your account.
You may need to validate your account, if so please contact us for a validation link: support@crowdology.com
Regards
Caroline

7/9/24
Hi David,
Thank you for sharing your email address for your Crowdology account. I have contacted CINT on your behalf and ask them to review your account status and also credit the failed payment back into your account.
Please give me a few days
Thanks
Caroline

Rated 1 out of 5 stars

waiting for payment since 12 July

waiting for payment since 12 July. Used to be good but lately had to keep chasing paypal payments. This time chased several times, including Caroline Knowles who has chased Cint. No responses now but they keep sending me surveys to do! Use other platforms, Nectar Canvass have excellent customer service and hardly ever time you out of completing a survey.
this finally got paid, but a month isn't good enough. I'm very reluctant to do their surveys now. It's down to Cint and i chased crowdology and caroline many times. gave up in the end and did this review. And guess what, it got paid.

August 7, 2024
Unprompted review
Crowdology logo

Reply from Crowdology

Hello,
Unfortunately you have decided not to provide any information about your account, and therefore I'm unable to investigate this for you.
Regards
Caroline

Rated 1 out of 5 stars

Waiting for Earnings

Cashed in my earnings three weeks ago, with Crowdology/Cint and I am still waiting. I have e-mailed them several times no definite answer as to why it is taking so long.

July 17, 2024
Unprompted review

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