Crown Gas & Power Reviews 

Natalie K is an absolute pleasure to deal with.
Her job involves chasing her customers for payment and she does it in such a professional, polite and efficient manner.

She is a real star! Any queries are resolved promptly.
Natalie K is the best credit controller I've ever had to deal with.

Thank you so much Natalie for being amazing at what you do!

I would like to give a MASSIVE thank you to Helen Pritchard , Who has been amazing looking after our accounts and we have built up a good rapport and have a good laugh , and is very patient with me (ha-ha) , May our working relationship continue , Darren Safestyle UK

In my day to day job, I deal with a lot of utility companies, unfortunately this can be a real headache most of the time as the team you speak to work to a script and a strict process, never going outside of this.
Natalie Knight at Crown Gas is a breath of fresh air. She understands our business and how we operate and adjusts her approach to ensure that we work together as a team so we can get things resolved as painlessly as possible (for both parties :-) - THANK YOU NATALIE!

Natalie Knight is really helpful and always resolves any issues quickly. Crown Gas have been one of the easiest suppliers I have dealt with and Natalie is really great at dealing with queries quickly and politely.

The service provided is highly satisfactory and efficient. I appreciate Natalie Knight for her responsive customer service. She is always available and willing to help and provide helpful information which made resolving issues a breeze. She is always courteous and patient throughout the entire processI highly recommend Crown Gas and Power for their excellent service

First time i have ever had a utility company respond within a few hours and have the problem sorted. Thank you Mo for your help

Natalie K from Credit Control Department is such a brilliant person. She is always very helpful and approaching the client in a very polite way, even if the situation is difficult.
That was a huge pleasure to cooperate with you Natalie. Well done!!

Mohammed Sajid​ Was just amazing and a massive credit to your company, very helpful and went the extra mile to sort out everything. Once again thank you.

Rachael Batson is a credit to your Team..she's always efficient, helpful and goes the extra mile to try and help Crown secure business

Natalie has been a great help in sorting out issues and a payment plan in face of a potential disconnection owing to previous mismanagement of an energy supply. Consistently understanding and cooperative, breath of fresh air compared to majority of utility providers.

Quick responses and friendly to talk to.

Linton Chapel Associates is a leading and established energy consultancy. We place a lot of business with Crown Gas & Power.

Our Crown Gas & Power account manager Rachael Batson is a breath of fresh air. Rachael is a pleasure to deal with and extremely responsive and professional.

Crown Gas & Power are a superb energy supplier

I recently had the pleasure of experiencing exceptional customer service at Crown Gas and Power, all thanks to the incredible assistance provided by Rachael Batson. From the moment I reached out for help, Rachael demonstrated an unparalleled level of professionalism, knowledge, and genuine care that left me thoroughly impressed and grateful.
Beyond her friendly approach, Rachael's expertise in the gas and power industry was evident in the way she addressed my queries. Not only did she listen intently to my concerns, but she also provided clear, concise explanations and offered valuable insights that helped me understand the situation better. Her knowledge and ability to articulate complex information in a user-friendly manner were truly commendable. Crown Gas and Power should be proud to have such a remarkable individual representing their brand.

Crown's rates are excellent and the customer service is leagues ahead of everyone else...Rachael is a pleasure to work with...

Super efficient and friendly company. Recommended!

MOHAMMED SAJID WAS FAST PROVIDING INFORMATION REQUIRED

Customer service is quick and efficient on webchat and helped me within moments - Thank you Georgia :)

Helen has been great , understood the problems that I was facing and helped me to work out an acceptable ( to both sides) payment plan , she always phoned me as agreed with a gentle reminder about payment , easy and pleasant to deal with , I will miss our regular chats

I spoke to Helen Pritchard as I am part of a Right To Manage Company. She is superb and deserves the highest praise and sorted out the issues-Thank you Helen.

Mohammed was very professional and helpful.
Well done