I had a great experience with Adam. He is knowledgeable, responsive, and quick to find the best solution for my travel needs. The process was smooth, and I felt well taken care of throughout. He was o... See more
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I used Philip at Crown Travels to organise and book my mum’s multi city flights. He was helpful and obliging in finding flights that suited our preferred timings and budget. My mum’s flights d... See more
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Everything was seamless. Great service always ready to support no matter where the journey led me. I have used him for all my travel.Philip Grey Thank you
Company replied
I would like to say a very big thank to Phillip my ticket agent who sort out my flight ticket to Mauritius in early part of January. I travelled this month of November 2025. Phillip was caring and he... See more
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Company details
Written by the company
Based in the United Kingdom, our company specializes in providing reliable, efficient, and affordable air ticketing services to destinations all over the world. Whether you're planning a business trip, a family holiday, or a last-minute getaway, we are here to help you find the best flight options to suit your schedule and budget. With access to a wide network of international airlines and advanced booking systems, we offer competitive prices on flights to Europe, Asia, the Americas, Africa, and beyond. Our experienced team is committed to delivering exceptional customer service and personalized travel solutions, ensuring every journey starts smoothly. We cater to both individual travelers and corporate clients, offering flexible booking options, group travel arrangements, and dedicated support throughout the booking process. Our mission is to take the stress out of air travel planning and provide our customers with peace of mind and great value. Trust us to be your travel partner—bringing the world closer to you, one flight at a time.
Contact info
128 City Road, EC1V 2NX, London, United Kingdom
- 02046176274
- Admin@crowntravels.co.uk
- crowntravels.co.uk
Phillip provided outstanding service…
Phillip provided outstanding service when helping me book my ticket to Africa. He found me a great price and handled my multiple transfers with care and attention to detail. I really appreciated that he kept me informed in advance about a delay with one of my transfers it made the whole journey much less stressful.
He was professional at all times, responsive, and clearly committed to making sure everything went smoothly. I would highly recommend Phillip to anyone looking for reliable and efficient travel assistance.
April 2, 2026
Unprompted review
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Sam Martin was great ..he reminded me a…
Sam Martin was great ..he reminded me a bout my flight I was about to miss..Sam Martin is a great guy he checked on his clients eell
February 14, 2026
Unprompted review
Excellent experience by Jeff
Jeff provided excellent service , l have medical condition but he made sure l get assistance and was checking how l travelled and made sure l get the same assistance when l am returning back home , he made sure he checked in for me in advance
I am 100% happy to recommend my family and friends , keep it up
February 10, 2026
Unprompted review
Reply from Crown Travels and Flights Ltd
Thank you so much for taking the time to share your experience with us.
We are truly delighted to hear about the excellent service Jeff provided, especially the care and attention he gave in ensuring your medical needs were fully supported throughout your journey. Your comfort and peace of mind are very important to us, and it’s wonderful to know that Jeff went above and beyond—from arranging assistance to checking you in ahead of time and following up on your travel experience.
Your kind recommendation to your family and friends means a great deal to us. We will be sure to pass along your heartfelt feedback to Jeff as encouragement to keep up the great work.
Thank you for choosing us, and we look forward to assisting you again in the future.
Warm regards,
Jack William (Team Manager)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
Email:- admin@crowntravels.co.uk
I had a great experience with Phillip…
I had a great experience with Phillip Gray. Responded on time and gave the best advise about my travel. It was a 6 star experience. I highly recommend him anytime
January 22, 2026
Unprompted review
Reply from Crown Travels and Flights Ltd
Thank you very much for your wonderful feedback.
We’re delighted to hear that you had a great experience with Phillip Gray and that his timely responses and expert advice made your journey seamless. Describing your experience as a “6-star” one truly means a lot to us and reflects the high standard of service we strive to deliver.
Your recommendation is greatly appreciated, and we will be sure to share your kind words with Phillip. We look forward to assisting you again with your future travel needs.
Warm regards,
Jack William (Team Manager)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
Email:- admin@crowntravels.co.uk
I had a great experience with Adam
I had a great experience with Adam. He is knowledgeable, responsive, and quick to find the best solution for my travel needs. The process was smooth, and I felt well taken care of throughout. He was outstanding during a stressful situation when I brought back a luggage that was not mine, He stayed calm, explained all my options clearly, and resolved the issue efficiently. Ever since I have already booked with him twice and I am booked for March 2026. Truly excellent customer service, Highly recommended
December 28, 2025
Unprompted review
Reply from Crown Travels and Flights Ltd
Thank you so much for taking the time to share such a detailed and thoughtful review.
We are truly pleased to hear about your great experience with Adam. His knowledge, responsiveness, and ability to find the best solutions—especially during a stressful situation—perfectly reflect the level of customer care we aim to provide. We’re especially glad he was able to handle the luggage issue calmly, explain your options clearly, and resolve everything efficiently, giving you peace of mind throughout the process.
Your continued trust in booking with Adam multiple times, including your upcoming trip in March 2026, means a great deal to us. Thank you for your high recommendation. We will be sure to pass along your kind words to Adam, and we look forward to supporting you with all your future travel plans.
Warm regards,
Jack William (Team Manager)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
Email:- admin@crowntravels.co.uk
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I highly recommend Crown Travels …
I highly recommend Crown Travels Agency, they managed all my flight bookings in December 2025. Philip Gray was great with everything, he communicated very well with me before and after my trip which is very rare to find. Keep up the good work guys.
December 19, 2025
Unprompted review
Reply from Crown Travels and Flights Ltd
Thank you so much for your wonderful recommendation.
We’re delighted to hear that you had a positive experience with Crown Travels and that Philip Gray provided exceptional support throughout your December 2025 bookings. Clear and consistent communication—both before and after travel—is something we truly value, so it’s fantastic to know that Philip delivered this level of service.
Your kind words and encouragement mean a great deal to our entire team. We look forward to assisting you again with your future travel plans.
Warm regards,
Jack William (Team Manager)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
Email:- admin@crowntravels.co.uk
Everything was seamless
Everything was seamless. Great service always ready to support no matter where the journey led me. I have used him for all my travel.Philip Grey Thank you
January 16, 2026
Unprompted review
Reply from Crown Travels and Flights Ltd
Thank you so much for your kind words and continued trust in our services.
We’re delighted to hear that everything was seamless and that you consistently received great support throughout your journeys. Philip Grey will be especially pleased to know that his dedication and readiness to assist—no matter the destination—have made such a positive impact on your travel experiences.
Your loyalty truly means a lot to us. Thank you for choosing us for all your travel needs, and we look forward to assisting you again on your future trips.
Warm regards,
Jack William (Team Manager)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
Email:- admin@crowntravels.co.uk
Its my first time if iwant to tral vel…
Its my first time if iwant to tral vel and the agency remind me dont forget tomorrow you are travelling preper you passport be oon time on airport thats very kind keep your good work Adam.Thank you
January 14, 2026
Unprompted review
Reply from Crown Travels and Flights Ltd
Thank you so much for sharing your experience.
We’re especially happy to hear that your first travel experience was a positive one. Traveling for the first time can feel overwhelming, and we’re glad Adam was there to guide you—reminding you about your travel date, preparing your passport, and arriving at the airport on time. Providing that extra care and support is exactly what we aim for.
Your kind words mean a lot, and we will be sure to pass your appreciation on to Adam. Thank you for choosing us, and we look forward to assisting you again on your future journeys
Warm regards,
Jack William (Team Manager)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
Email:- admin@crowntravels.co.uk
Philip gray good customer service
I had a trip from United Kingdom to Malawi and I salute Philip gray because of the customer care and I respect him. I enjoyed the trip so much .
January 9, 2026
Unprompted review
Reply from Crown Travels and Flights Ltd
Thank you so much for your kind feedback.
We’re delighted to hear that you had an enjoyable trip from the United Kingdom to Malawi and that Philip Gray’s customer service made such a positive impression on you. Providing attentive and respectful support to our clients is something we take great pride in.
Your appreciation and recognition mean a great deal to us, and we will be sure to share your kind words with Philip. We look forward to assisting you again with your future travel plans.
Warm regards,
Jack William (Team Manager)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
Email:- admin@crowntravels.co.uk
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Excellent customer service
Had superb experience with Sam's reception. Very kind and considerate. Has good customer service.
December 18, 2025
Unprompted review
Reply from Crown Travels and Flights Ltd
Thank you very much for your kind feedback.
We’re delighted to hear that you had a superb experience with Sam and that his reception was kind, considerate, and professional. Providing excellent customer service is at the heart of what we do, and your words truly encourage our team.
Thank you for choosing us—we look forward to serving you again in the future.
Warm regards,
Jack William (Team Manager)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
Email:- admin@crowntravels.co.uk
Reply from Crown Travels and Flights Ltd
Thank you for your feedback.
We’re pleased to hear that you found our service reliable and efficient. Delivering seamless and dependable service is always our priority, and your comment truly motivates our team.
Thank you for choosing us—we look forward to assisting you again.
Warm regards,
Jack William (Team Manager)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
Email:- admin@crowntravels.co.uk
Hi I appreciate all your efforts the…
Hi I appreciate all your efforts the booking was great the staffs had done a wonderful job I will happy to rebook again with your company and I will try to fine client for u as well thanks so much God bless u all the only problem in the flight was food which was not sufficient most of the client were complaining about
November 22, 2025
Unprompted review
Reply from Crown Travels and Flights Ltd
Thank you very much for your kind message and for taking the time to share your experience with us.
We’re delighted to hear that you appreciated our efforts and that your booking experience was great. Your kind words about our staff and your willingness to rebook with us—and even recommend us to others—truly mean a lot. We are very grateful for your trust and support.
We also sincerely appreciate your honest feedback regarding the in-flight food. While catering services are managed by the airline, we take such feedback seriously and will ensure your comments are noted and shared where appropriate to help improve future travel experiences.
Thank you once again for choosing our company. We look forward to assisting you again, and we truly appreciate your prayers and goodwill.
Warm regards,
Jack William (Team Manager)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
Email:- admin@crowntravels.co.uk
I'm so much thrilled to work with you…
I'm so much thrilled to work with you Crown travels so professional and very supportive .My travels has been made easy by booking with you.
November 8, 2025
Unprompted review
Reply from Crown Travels and Flights Ltd
Thank you so much for your wonderful feedback! We’re truly delighted to hear that your experience with Crown Travels has been smooth and supportive. It’s our priority to make every journey as easy and stress-free as possible, and we’re thrilled to know we succeeded.
We sincerely appreciate your trust in us and look forward to assisting you with your future travel plans.
Warm regards,
Jack William (Team Manager)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
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Quick response to queries
Quick response to queries, very reliable and competent staff especially Jeff whose customer service experience is unmatched. Thank you Jeff for always helping.
December 5, 2025
Unprompted review
Reply from Crown Travels and Flights Ltd
Thank you for taking the time to share your feedback! We’re delighted to hear that you received quick responses and found our team reliable and competent. Jeff will be especially pleased to know his exceptional customer service made a difference.
We truly appreciate your trust and look forward to continuing to assist you with the same level of dedication and care.
Warm regards,
Jack William (Team Manager)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
Booking of Flights from London Heathrow to Bulawayo Zimbabwe and from Johannesburg,South Africa back to London.
Sam was very helpful and professional. Assisted me well,kept me updated and was always available whenever I had questions. I would recommend his services to anyone who needs assistance.
November 17, 2025
Unprompted review
Reply from Crown Travels and Flights Ltd
Thank you for sharing your positive experience with us! We’re delighted to hear that Sam provided helpful, professional assistance throughout your flight booking process. Keeping our clients informed and being readily available for any questions is a key part of our service, and we’re glad this made your journey smoother.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Warm regards,
Jack William (Team Manager)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
Helpful and caring.
I would like to say a very big thank to Phillip my ticket agent who sort out my flight ticket to Mauritius in early part of January. I travelled this month of November 2025.
Phillip was caring and helpful checking that I don't forget my checkin and more so the date and time of my return flight. I ❤️ appreciate your help phillip. If you Continue to do what you do being helpful 💯 you will go far with your career. You did not only sold the ticket and forget about it but you made sure everything was superb and smooth running👌in departure and returning. Thank you. I will not hesitate to recommend you to my friends and families ❤️
November 20, 2025
Unprompted review
Reply from Crown Travels and Flights Ltd
Dear Valerie Betts,
Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that Phillip provided you with such caring, attentive, and professional service throughout your travel journey.
At every step, our goal is to ensure our customers feel supported, well-informed, and confident about their travel plans, and it’s clear that Phillip went above and beyond to make your experience smooth and stress-free—from booking your ticket to assisting with your check-in and return details.
We truly appreciate your kind words and your recommendation to friends and family. Feedback like yours means a great deal to us and encourages our team to continue delivering exceptional service.
Thank you once again for choosing us, and we look forward to assisting you with your future travel plans.
Jack William
Direct No: 02046176274
WhatsApp Only: +44 7466 047065
Email: admin@crowntravels.co.uk
Website: www.crowntravels.co.uk
Trust company
The company is really good to deal with because they care about you by explaining The things you need to know about your traveling
September 28, 2025
Unprompted review
Reply from Crown Travels and Flights Ltd
Thank you for your wonderful feedback! We’re glad to hear that you had a positive experience and that our team was able to guide you through your travel plans with care and clarity. We truly value your trust and look forward to assisting you again soon! ✈️
Warm regards,
Jack William (Manager Team)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
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Reply from Crown Travels and Flights Ltd
Thank you so much for your kind words! We’re delighted to know you felt well taken care of and that our team provided clear information for your travel. We truly appreciate your trust in us! ✈️
Warm regards,
Jack William (Manager Team)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
Good customer service always available…
Good customer service always available to discuss any changes
September 4, 2025
Unprompted review
Reply from Crown Travels and Flights Ltd
Thank you for your kind words! We’re so glad to hear that you’re happy with our customer service and communication. It’s always our pleasure to assist you and make your travel experience as smooth as possible! ✈️
Warm regards,
Jack William (Manager Team)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
Booking was very easy via travel agent Jeff
Booking was very easy via Travel Agent Jeff. He was very helpful and friendly with Good communication skills . Questions and concerns met. Will definitely refer to a friend
September 10, 2025
Unprompted review
Reply from Crown Travels and Flights Ltd
Thank you so much for your lovely review! We’re delighted to hear that Jeff made your booking experience smooth and enjoyable. Your kind words about his helpfulness and communication mean a lot to us. We truly appreciate your recommendation and look forward to assisting you or your friends in the future! ✈️
Warm regards,
Jack William (Manager Team)
Direct Phone:- 0204 617 6274
Whatsapp:- 07466 047065
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