Avoid them like the plague — my cruise booking was canceled by Cruise Cheap without my permission, and they tried to get me to rebook the same cruise with them for $600 more.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
My sincere thanks to Mr Tony G. VP Customer Commitment in CruiseCheap.com who personally called me and took initiative to resolve my issues so quickly. I am really impressed with his goodwill ge... See more
Company replied
Unfortunately I have phoned America from New Zealand 4 times now to try and contact the person who contacted me once. None of the phone numbers given in message or on websites work. All I want is on... See more
Company replied
From the time I paid the deposit, I tried to call numerous times regarding how to pay the remaining balance, all calls failed, just like all emails, and all online requests were not answered. It's sus... See more
Company replied
Company details
About CruiseCheap.com
Information provided by various external sources
At CruiseCheap.com, we are your cruise experts! We will help you plan your next cruise vacation to anywhere in the world. Cruise Smart, Cruise Cheap!
Book Your Cruise Online or call our friendly and knowledgeable cruise experts at
1-800-543-1915
Contact info
220 Congress Park Dr Suite 330, Delray Beach, FL 33445, United States
- 1-800-543-1915
- support@cruisecheap.com
- cruisecheap.com
I love working with Cruise Cheap
I love working with Cruise Cheap. They offer good deals and add perks! And my particular cruise specialist (Holly K) is FANTASTIC—thorough, professional, conscientious and always has suggestions.
February 12, 2019
Unprompted review
Reply from CruiseCheap.com
Thank you, Ms. Stevenson, for taking the time to write a review. We certainly appreciate your feedback, and we will pass your kind words on to your cruise specialist Holly.
Have a great cruise vacation!
Sincerely,
The CruiseCheap.com Team
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rep on the phone could not answer a lot…
rep on the phone could not answer a lot of my questions on drink packages, etc
February 11, 2019
Unprompted review
Judy Mason has worked hard for us on…t
Judy Mason has worked hard for us on several cruises we have taken! Superior service!! I always call her first!! Thank you Judy!
February 6, 2019
Unprompted review
Great
Like Tony the Tiger, they’re great!
Only place that had Balcony rooms available when I booked.
January 22, 2019
Unprompted review
Greg Farrell was the best travel agent…
Greg Farrell was the best travel agent I have ever had. He makes my plans for our first Family Cruise easy, fun and great rooms, etc. I would recommend him and your travel agency to anyone.
January 10, 2019
Unprompted review
Reply from CruiseCheap.com
Thank you, Ms. Breeling, for your kind review. Greg loves helping you with your vacation, and we will pass your compliments on to him.
Have a great cruise!
Sincerely,
The CruiseCheap Team
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I was very impressed by the…
I was very impressed by the representative Gina Keliher; her professionalism, helpfulness without hustling - accommodating
January 9, 2019
Unprompted review
Jeanne Ryan was so helpful in booking…
Jeanne Ryan was so helpful in booking our cruise. She found us the best cruise deal and she make sure we found the perfect cabin. She provided excellent customer service
January 8, 2019
Unprompted review
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