LOVED Crystal Classics! I'm really sorry they went out of business. Their prices were competitive, had awesome specials - and the quality of their merchandise was top notch! Thank you, Crystal Class... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The product arrived packed for safety, as advertized. The crystal is lovely. I did think I was buying Irish crystal when in fact it was DESIGNED in Ireland but made in another country. That is disappo... See more
Actually, I thought the glasses were "highball" size when viewed online. They are smaller than anticipated. Unfortunately, when viewing items online I am finding that I never know what to expect. N... See more
The sale allows me to happily own items I use daily, and the shape of these products is just perfect for my needs. I have elderly, fragile fingers, so I appreciate having tumblers that are the idea... See more
Company details
Written by the company
Crystal Classics is the largest independent retailer of Waterford Crystal and an authorized retailer of all the finest quality brands we sell. We sell only new, first quality merchandise acquired directly from the brand manufacturers. Exceptional customer service is our highest priority and paramount to our mission to help customers find the World's Finest Crystal. Our Baccarat Crystal and Lalique Crystal collections feature their renowned annual christmas ornaments, sculptures, stemware, as well as vases and bowls. Our collections are one of the most complete anywhere for our world renowned vendors. Crystal Classics also specializes in crystal lamps, and crystal chandeliers, featuring Baccarat, Lalique and Waterford chandeliers. Crystal Classics is the largest independent retailer of Waterford Crystal, Marquis by Waterford, Wedgwood, Royal Doulton, Royal Albert and Rogaska Crystal. We are Daniel Swarovski award winner and a leading retailer of Swarovski crystal collectibles, Swarovski Christmas ornaments and Swarovski jewelry. Crystal Classics is proud to carry Cashs Crystal and Cashs Jewelry. Crystal Classics is a top retailer of Orrefors and Kosta Boda as well as Lenox, kate spade, Iittala, Ralph Lauren and Moser Crystal. Crystal Classics carries quality metal, leather, wood and crystal items from Nambe, Ralph Lauren and Michael Aram. We are one of the largest retailers of Belleek China, carrying collectibles, tableware, ornaments and lamps from Ireland. Crystal Classics specializes in wine glasses and barware, tailored by famous makers like Riedel, Schott Zwiesel, Waterford, Baccarat, and Cashs to each of the varietals you enjoy the most. If you search by wine varietal, our search will list wine glass suggestions for most of the wines available. Crystal and glass products are sustainable products. Each piece of crystal is 100% recyclable with over a ton of natural resources saved for every ton of crystal recycled. Energy costs of production of glass products containing recycled crystal are significantly lower than without using recycled products. Every crystal factory loves using the recycled crystal as a portion of their mixture. When mixture contains recycled crystal, it saves about a ton of fuel for each ton of recycled crystal, creating huge effects in saving the energy. Please recycle. Every piece of crystal can be completely recycled, if you have the heart to break it. Crystal Classics is an independent small business focused on providing exceptional excellent customer service. We have knowledgeable Customer Service representatives ready to assist you via phone or email. Your shopping experience and satisfaction are very important to us. We welcome and appreciate your questions, comments and suggestions.
Contact info
6185-K Huntley Rd, 43229, Columbus, United States
- 614-430-8180
- info@crystalclassics.com
- crystalclassics.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great value and service!
I would rate if I ever got it but I…
I would rate if I ever got it but I haven't even recieved it yet.
ECrystal Classics is the best!asy to order and the item arrived very…
Easy to order and the item arrived very quickly!!
Love the decanter. It replaces one lost in a move.
Crystal Classics Always Comes Through
Able to find exactly what I was searching for (discontinued item) at a great price. Transaction was smooth and package was shipped with care in a very timely manner.
Exceeded Expectations
Products arrived more quickly than I expected. Looked just as shown online and were well packed.
Beautiful Vase!
The article was purchased at a GREAT Price, wonderful discount, also I've always wanted this item, but upset because it was 'too expensive'! Its beautiful crystal, accents my 'fancy parlor' appropriately! Arrived in one piece, no breakage, and quickly! I did not expect it to arrive so fast!
Excellent quality!
The selection is fantastic and orders…
The selection is fantastic and orders are cleared very quickly
reasonably prompt shipping and…
reasonably prompt shipping and delivery. great sales pricing, shipping a bit high, but it seem the world we live in
Awesome company! Best online experience ever!
After making my purchase I received an email on how the process would work and it worked exactly as detailed in the email. I appreciated the fact that I had to review and approve my requested engraving. The engraving department did an excellent job. The toasting flutes are absolutely beautiful. I received my order quickly and it was well packaged. It was one of the best online purchase experiences that I have ever had. Awesome company!
Ease of ordering
Ease of ordering. Ease of receiving. No shipping charges for large orders. When an item is broken, ease of resolving the deficit.
A lot of items to choose from and good…
A lot of items to choose from and good prices. Also easy to order on website and fast delivery
Perfect Glasses
The glasses were exactly what we wanted!! Everyone went above and beyond to help make that happen!! Thank you!!
Everything arrived quickly
Everything arrived quickly, was well packed. Beautiful crystal glasses.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








