This was ok, but now whenever it gets busy, like when football is on, the servers can't handle it and the whole thing goes down. I was watching fine this morning but as soon as it hit 2pm and Premie... See more
Company replied
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Be careful as recently they screwed up their service.They accepted payments, and service stopped working. Stopped responding via channel. Normally they were responsive but from yesterday no answer. Sa... See more
Company replied
Thank you so much for your service! I like very much your service. I subscribed for a premium 6 months subscription and I'm very pleased. A huge number of tv channels from continents, plenty mov... See more
Tried many iptv before and none have even come close to being as good as this one. Fantastic picture, sound is always in sync and absolutely no buffering. Customer service is amazing too. Can't recomm... See more
Company replied
Company details
Written by the company
Enjoy the Best IPTV Service at affordable prices! Sign up now & get access to over 18,500+ Worldwide Live TV Channels + VODs EPG, that work on all of your favorite devices. https://trexiptv.info
Contact info
rue 316, 14000, kenitra, Morocco
- contact@crystalotte.com
- crystalotte.com
3.5
Average
53 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They sell a feed and product that do not work.
They sell a feed and product that do not work. They are thieves. I am not sure how else to categorize what they do other than theft. They take your money and do not provide a functioning feed or product. They never respond to inquiries. It is outright theft, and you should not send them money unless you are willing to give it away to them using Bitcoin.
January 19, 2026
Unprompted review
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Extremely poor servers
This was ok, but now whenever it gets busy, like when football is on, the servers can't handle it and the whole thing goes down.
I was watching fine this morning but as soon as it hit 2pm and Premier League football started I lost signal and couldn't get it back. They're unresponsive to requests for help too. It's awful, avoid.
August 17, 2025
Unprompted review
Reply from Crystal ott
Share username
Categories like carribean malaysia and indonesia are not working
Categories like carribean, malaysia and indonesia are not working. Kindly resolve the issue
August 12, 2025
Unprompted review
Reply from Crystal ott
Hey , i think u made mistake bcs we dont request btc payment, pls send your contact information
Be careful as recently they screwed up…
Be careful as recently they screwed up their service.They accepted payments, and service stopped working. Stopped responding via channel. Normally they were responsive but from yesterday no answer. Save your time and go somewhere else.
December 29, 2024
Unprompted review
Reply from Crystal ott
Hello can you please share login ?
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Extremely reliable provider
Extremely reliable provider with fast response. Even though sometimes system might fail, customer service is fast to respond and correct the issue.
October 2, 2024
Unprompted review
Very very poor for uk football
Very very poor for uk football. No I follow team channels and EFL games are very very unreliable. Sky sports + channels never work and customer support is now very poor. Never reply to issue. Lots of better providers now.
August 28, 2024
Unprompted review
Good service and good customer service
Good service and good customer service
No scam
June 27, 2024
Unprompted review
I had several iptv contract but this…
I had several iptv contract but this one is the best.. Quick service and great quality
April 8, 2024
Unprompted review
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Get codes just After playing.
Get codes just After playing.
Works well. Thanks, I recommend
April 7, 2024
Unprompted review
This is a great product .
April 3, 2024
Unprompted review
Very good experience
Very good experience, supplier listening and very friendly as well as fast.
March 31, 2024
Unprompted review
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Really good service,fast and easy guy ……
Really good service,fast and easy guy … love it
March 30, 2024
Unprompted review
Amazing quality and support
Amazing quality and support, I have been a consumer for over a year, nothing to complain about it!
March 30, 2024
Unprompted review
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Not being very good on the computer l…
Not being very good on the computer l found the process very straightforward and easy to understand
March 29, 2024
Unprompted review
Greats support
Greats support, very fast response, im happy and i recommend for everyone who wants to join the team,
March 26, 2024
Unprompted review
Outstanding Service
Channel list is very good, and the support was second to none. I would suggest this service with no hesitation.
March 26, 2024
Unprompted review
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