I've been working with Crystal Sensations for over 10 years. Their quality and customer service has always been excellent. Miles, Jerome and anyone I've ever worked with on a project always went abov... See more
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We had an extremely urgent request and Jerome and his team were able to make it happen. He made us feel like he was there to help get the job done to our customers satisfaction no matter what it take... See more
I have worked with Jerome at Crystal Sensations and he is amazing to work with. Prompt responses, knowledgeable, answers all my questions. He really cares about creating relationships and his custom... See more
Company replied
This is the 5th year that Crystal Sensations has created the Canadian Jazz Master Award for us to give to our honourees. Every award is beautifully and carefully crafted. The process of ordering and d... See more
Company details
Written by the company
For over 25 years, Crystal Sensations has been a trailblazer in the recognition and awards industry, infusing every award we produce with an exquisite touch of distinction, class, and beauty. With over 10,000 custom designs and clients in 38+ industries spanning the globe, Crystal Sensations is the preferred choice for corporations seeking the finest awards. Our vision begins with a dedication to quality when it comes to every single item we produce. Our painstaking attention to detail is matched with a vision to not only exceed industry expectations, but to establish them. Our talented team of designers and artisans take incredible pride in their work, which is reflected in the happiness of our worldwide client base. The value of choosing Crystal Sensations speaks for itself, especially when it comes to quality. Not only do we offer competitive pricing in the industry, but we reinforce it with an unsurpassed standard of quality. Your order will arrive looking sensational, every single time, and we go above and beyond the standard to ensure that your recipients feel honored.
Contact info
950 Denison Street, Unit 19, L3R 3K5, Markham, Canada
- 9054798652
- sales@crystalsensations.com
- crystalsensations.com
4.9
Excellent
204 reviews
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Reply from Crystal Sensations
Thank you for the feedback, it is greatly apprecaited.
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We use Crystal Sensations yearly for…
We use Crystal Sensations yearly for our annual awards and retirement recognitions. They are very professional to work with, and the awards are always stunning.
May 7, 2024
Reply from Crystal Sensations
Thank you for the feedback. It is always great to receive positive feedback from clients.
Great customer service!
May 7, 2024
Reply from Crystal Sensations
Sometimes we have to guide a client away from a mistake, or meet a client on the weekend when the shop is closed. Great Customer Care knows no boundaries and it is nice to see that it is appreciated.
Most recent order with Crystal Sensations
We are a US based company that has been working with Crystal Sensations for the past 7 or 8 years. Our recent request from them for some event trophies, did not give them much lead time and we were not sure if it was possible. Once again they were able to complete the project and get the items on the way to us in time for our event.
Crystal sensations has always delivered quality products and they are very nice to work with.
Craig Donnelly
BBS of America, Inc.
April 30, 2024
Reply from Crystal Sensations
Thank you so much Craig, for the positive feedback. We are always happy to help clients with their events and programs.
We are so delighted with our order from…
We are so delighted with our order from Crystal Sensations. The team was so accommodating to all of our needs. The order was delivered quickly and the items are beautiful!
April 11, 2024
Reply from Crystal Sensations
We are grateful for the repeat business we receive from long term clients and it is gratifying to know that our team produces consistently pleasing results for our clients.
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Great Work Crystal Sensations.
Working with Jerome and Crystal Sensations is always a positive experience. Quality product, fast turnaround and friendly people throughout the organisation. I couldn't be more satisfied with our relationship and know that I can always count on this team to complete our project on time and create a product that is always stunning.
November 16, 2023
Reply from Crystal Sensations
Thank you so much for the feedback. I'm pleased that our organization is ticking all the boxes for you.
Fabulous quality products.
My clients are always thrilled with the products they receive from Crystal Sensations, and some have continued to reorder for over 10 years.
November 9, 2023
Reply from Crystal Sensations
We constantly strive to ensure that everyone associated with a project, whether it is the end user or their distributor, are pleased with the outcome. The highest form of flattery for every business is repeat projects.
Jerome was fantastic
Jerome was fantastic! Order went off without a problem. Production and delivery was completed in half the time I thought it would.
Great product, great company, great people!
September 13, 2023
Excellent quality
Excellent quality, quick service, great team of people. Highly recommend.
September 8, 2023
Reply from Crystal Sensations
Thank you Guy for your continued patronage and compliments to our staff.
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Always such a fabulous experience
Always such a fabulous experience. Customer service and creativity at their very best.
September 7, 2023
100% beginning to end
100% beginning to end. Jerome has been incredibly helpful & supportive.
August 31, 2023
Highly recommended!
Crystal Sensations exceeded all expectations with their top-notch awards for my team. Impeccable craftsmanship and outstanding service made this recognition truly memorable. These stunning crystals will forever hold a special place in our hearts. Highly recommended!
July 9, 2023
Unprompted review
Fabulous as always!
We have worked with Crystal Sensations on numerous occasions. In each instance, they delivered an amazing product. Jerome is just the epitome of client service excellence. Always on top of things and always has options as to how to get the best possible outcome. Clients and internal employees are extremely complimentary of the production quality!!!!
July 25, 2023
Reply from Crystal Sensations
Thank you for recognizing the excellence in our team. It is greatly appreciated. The opportunity to work with clients over and over is the ultimate compliment of the value we bring to our clients.
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I've worked with Crystal Sensations for…the past 5 years.
I am always amazed by the streamline service of this company. From plan, to design, to proof, to production, to shipping.....truly has been a smooth and easy process. Always trustworthy and professional. Thanks to Jerome.
June 28, 2023
Reply from Crystal Sensations
We wake up each day with the goal to do something amaZing for our clients. It is incredibly rewarding to know that clients recognize this and respond accordingly.
Exceptional Quality and Timely Service
I had a fantastic experience with Crystal Sensations. The trophies I received were of exceptional quality, showcasing fine craftsmanship and attention to detail. Moreover, the manufacturer's commitment to delivering within the promised timeframe was commendable. I highly recommend their services for anyone seeking top-notch trophies and timely service.
May 23, 2023
Reply from Crystal Sensations
I have to confess that it does feel good to know that clients recognize a good thing when they see it, and that they choose to order from our facility, even though they are located on the other side of the globe. I remember the first time this client ordered, several years ago. He mentioned that there are "similar" suppliers in his country, but after looking closely at the work from both, he decided it was worth the extra shipping expenses to get a better product with greater detail from Crystal Sensations, compared to shopping locally.
We are so pleased with Crystal…
We are so pleased with Crystal Sensations that we ordered beautiful crystal awards from them again this year, for our company's annual conference. Miles and his team are amazing to work with. The quality of the work and customer service is amazing. Thank you!
May 26, 2023
Reply from Crystal Sensations
The ultimate compliment to any enterprise is repeat business. Such a large component of our revenue is repeat business. This is the reward of high attention to service and production details. Zingtastic!
An excellent company to work with
An excellent company to work with! Communication is speedy, customer service is knowledgeable, professional and kind. To top it off, the etched crystal is stunning!!
May 31, 2023
Reply from Crystal Sensations
Wow!! That is so nice to hear. We do take pride not only in our product, but also in our customer care.
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Outstanding customer service
Outstanding customer service, impeccable execution, and timely delivery (even ahead of schedule). We required 20 awards for Memorial Day 2023, with a tight deadline of one week. Jerome expertly assisted us in selecting the perfect product and designing it. Without a doubt, this has been one of the most remarkable experiences I have ever encountered in my career within the industry.
Djordje Milekic, Branding Manager, Office of the Mayor, City of Miami Beach.
May 19, 2023
Reply from Crystal Sensations
Wow! It is so rewarding to know that customers appreciate the efforts we go through to make their business lives soar. What a nice review to read.
Easy call
Easy call, easy repeat purchase many years apart. Great people and even better product. Delivery time was quick. No reason to shop elsewhere.
Dominic
May 4, 2023
Reply from Crystal Sensations
Our guiding principle has always been to conduct ourselves in all we do, in such a manner that our clients will internalize the feeling, "I would be a fool to shop anywhere else!" I'm proud of the fact that our team's talent and work ethic delivers this message over and over. Thank you Dominic for your repeat business all these years.
Great service
Great service, very accurate in the design, and delivered without any issues!
May 4, 2023
Reply from Crystal Sensations
It's great to get positive feedback from clients. Delivered without any issues? My thanks goes out to our UPS partner for this accolade, as we can't take any credit for their great service.
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