Crystal Sensations Reviews 

204
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've been working with Crystal Sensations for over 10 years. Their quality and customer service has always been excellent. Miles, Jerome and anyone I've ever worked with on a project always went abov... See more

Company replied

Rated 5 out of 5 stars

We had an extremely urgent request and Jerome and his team were able to make it happen. He made us feel like he was there to help get the job done to our customers satisfaction no matter what it take... See more

Rated 5 out of 5 stars

I have worked with Jerome at Crystal Sensations and he is amazing to work with. Prompt responses, knowledgeable, answers all my questions. He really cares about creating relationships and his custom... See more

Company replied

Rated 5 out of 5 stars

This is the 5th year that Crystal Sensations has created the Canadian Jazz Master Award for us to give to our honourees. Every award is beautifully and carefully crafted. The process of ordering and d... See more

Company details

  1. Corporate Gift Supplier
  2. Trophy Shop

Written by the company

For over 25 years, Crystal Sensations has been a trailblazer in the recognition and awards industry, infusing every award we produce with an exquisite touch of distinction, class, and beauty. With over 10,000 custom designs and clients in 38+ industries spanning the globe, Crystal Sensations is the preferred choice for corporations seeking the finest awards. Our vision begins with a dedication to quality when it comes to every single item we produce. Our painstaking attention to detail is matched with a vision to not only exceed industry expectations, but to establish them. Our talented team of designers and artisans take incredible pride in their work, which is reflected in the happiness of our worldwide client base. The value of choosing Crystal Sensations speaks for itself, especially when it comes to quality. Not only do we offer competitive pricing in the industry, but we reinforce it with an unsurpassed standard of quality. Your order will arrive looking sensational, every single time, and we go above and beyond the standard to ensure that your recipients feel honored.


Contact info

4.9

Excellent

TrustScore 5 out of 5

204 reviews

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4.9

All reviews

(204)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible crystal work!

Incredible crystal work!
Jerome was really easy to work with and extremely flexible. I really appreciated his frequent, proactive communication and the end result was absolutely beautiful! Highly recommend.

February 16, 2022
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Rated 5 out of 5 stars

Industry Leader Engraving Glass & Crystal

Working with Crystal Sensations is always a joy. The engraving that Arron does is like no other. She really is fantastic at what she does. Working with Miles is easy and communication is clear. He answers all my questions and has his team get things done as promised. Crystal Sensations is an industry leader when it comes to engraving glass and crystal.

February 4, 2022
Rated 5 out of 5 stars

Great company

Wonderful company to do business with!

February 2, 2022
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Reply from Crystal Sensations

Thank you for the wonderful compliment. When you love what you do, it's not work!

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Rated 5 out of 5 stars

Great customer service

Great customer service, Jerome is totally engaged from the beginning to the end of the order!

February 1, 2022
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Reply from Crystal Sensations

Thank you Brenda, it's always a pleasure to provide first rate services for our clients.

Rated 5 out of 5 stars

The perfect ordering experience

Jerome was so easy to work with and extremely helpful. Patient with me while my client was indecisive and making several changes, proactive with suggestions and stayed in communication through the whole process.

Thank you so much.

December 9, 2021
Rated 5 out of 5 stars

Jerome and Team are Outstanding!

Jerome and his team comes through for me-again! The quality of products, exemplary customer service, thorough follow up, and willingness to go above and beyond has kept me a very satisfied and grateful client. Thanks Jerome and Team- simply the best!

December 8, 2021
Unprompted review
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Rated 5 out of 5 stars

Fantastic service

Fantastic service! Very proactive, thanks Crystal Sensation Team!

November 23, 2021
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Reply from Crystal Sensations

It's always a pleasure, and satisfying, knowing our clients are pleased with our efforts.

Rated 4 out of 5 stars

All was good

All was good, feedback would be to please provide a tracking number so that we can let our client know their order is on the way.

November 17, 2021
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Reply from Crystal Sensations

It is critical that clients read all the detailed information contained within our e-mail communications so that all the material information that is provided, including our invoice and tracking information, will be seen, understood and disseminated accordingly.

Rated 5 out of 5 stars

Jerome and Miles are great to work…

Jerome and Miles are great to work with. Excellent communication and the finished product is beautiful.

November 11, 2021
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Reply from Crystal Sensations

We recognize the importance of being a reliable and dependable resource to our clients, particularly in challenging business environments.

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Rated 5 out of 5 stars

Very happy customer

We had an extremely urgent request and Jerome and his team were able to make it happen. He made us feel like he was there to help get the job done to our customers satisfaction no matter what it takes and reassured us that he would make it happen.
Crystal Sensations was amazing and the awards were fabulous. Our client was very happy. I will be using them again in the future and would definitely recommend them.

October 28, 2021
Rated 5 out of 5 stars

Crystal Sensations Knocked it out of th park....

Miles and his team were amazing. We had a major rush project for the CEO of one of our clients and Miles provided amazing advice to help is pick the right product and how we should decorate it. They then expedited production to make sure is shipped out on time to get to the west coast over night. I won't go into details on here, but Crystal Sensations went above and beyond to make this happen and will now be our go to supplier for awards. Thanks!!!

October 19, 2021
Rated 5 out of 5 stars

Great Company to Work With

This is the first time that I have ordered a crystal. I was thankful for all the help and recommendations that Jerome gave me. Crystal was absolutely beautiful!

October 18, 2021
Unprompted review
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