The site works fine and has decent prices. The issue arose when an item was drawn but not actually available to receive. I am just told I have to wait until one is available at a price they want to pa... See more
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Based on these reviews
Everything seems to be fine, but there's a problem with skin output. I've been trying to output a skin for 20 hours, and the support team isn't responding.
Company replied
If you acidently sold skin they dont want give it back. But now i rate that becouse i win much good skins and i think its trustable
Company replied
Company details
Written by the company
CSGO.net is the most profitable site with CS2 cases. New game modes and dozens of cases are waiting for you! Instant Steam withdrawal. Join us 💙
Contact info
Harjumaa, Tallinn linn, Masina tn 22, 10113, Harjumaa, Estonia
- +3728803225
- trustpilot@csgo.net
- csgo.net
3.4
Average
6K reviews
Replied to 99% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve been using csgo.net for a while…
I’ve been using csgo.net for a while now, mainly opening cases just for fun, and I honestly didn’t expect much at first. I started with only $5, just to test the platform, and somehow managed to build it up to $50. And the crazy part is it’s not even the first time something like this happened to me here.
Of course, case opening is always risky and you can lose, but I’ve had several good runs on this site.
I’m not saying you’ll always profit that’s not how cases work but in my personal experience, I’ve had some really solid wins here. If you’re into case openings and understand the risks, it’s definitely worth trying with a small amount first.
That’s just my honest experience.
February 21, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hi,
Thanks so much for taking the time to leave such a detailed and honest review. We're thrilled to hear that you've been with us for a while and have had a positive experience on the platform.
We are glad to hear about your experience and that you're recommending us to others. We wish you even more exciting wins and rare drops.
Best luck,
CSGO.net team
the best site forever
the best site forever! csgonet is always on our thoughts!
February 18, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hi,
Thank you very much for your kind words and high praise.
We are truly honored that you consider csgo.net the best site. It is incredibly rewarding to know that we remain in your thoughts. Your loyalty and support motivate us to continuously improve and provide the best possible experience for our users. We wish you continued success and good luck with all your future open cases on our platform.
Best wishes,
CSGO.net team
i win on gleam giveaway my first…
i win on gleam giveaway my first knife,and recive id?ty so much!
February 18, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hi,
Thanks for great review! We are appreciate it.
We are glad to hear more about your experience with our website.
Best luck,
CSGO.net team
The withdraw stops working for hours
The withdraw stops working for hours, it makes you sell the skins, after selling you get 0 good tickets. If you get any skin just don't sell and try to get the same skin again. i just made almost 50 tradeups of 4% all failed. Makes no sense
February 18, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hello!
Thank you for such a detailed report. We're really sorry to hear about your negative experience.
First of all, we want to address the withdrawal issue. Sometimes our withdrawal system gets overloaded due to high traffic, and it can temporarily pause or slow down. We understand how frustrating this is, and our tech team is constantly working to improve stability. You should never feel forced to sell your items—withdrawals always resume, though we know waiting is annoying.
If you have that problem please contact our support team feedback@csgo.net to solve your problem.
As for the trade-ups: a 4% chance means 96% failure rate. It's completely normal (though very unlucky) to have a long losing streak.
Best luck,
CSGO.net team
Worst site to open cs2 skins biggest…
Worst site to open cs2 skins biggest scam only lose money
February 18, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hello.
We're sorry to hear you had a negative experience. Our platform is built on transparency and uses provably fair technology to guarantee random results. While it's true you can lose money (as with any probability-based system), we have thousands of satisfied users who win regularly. We stand by our service and wish you the best.
We hope you'll give us another chance in the future. If you have specific questions about how our system works, feel free to contact our support team feedback@csgo.net.
Best regards,
CSGO.net team
тупое наебалово
тупое наебалово.
с 315 апгрейдов прошли только 65 предметов, даже с 75% на выиграш все апгрейды провальны!!!!! 👎
February 17, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Здравствуйте!
Спасибо за обратную связь. Нам жаль, что у вас сложилось такое впечатление. Однако важно понимать, даже с шансом 75% существует 25% вероятность неудачи. Это математика случайных чисел, а не обман. Мы не контролируем результаты и заинтересованы только в честной игре.
Надеемся, что в будущем удача повернётся к Вам лицом!
Всего наилучшего,
команда CSGO.net
My favorite cases!
After I started playing cs, I wanted to improve my inventory with some good skins. I decided to give this site a try. The thrill of the challenge is a pleasant experience, and you can even earn skins. The advantages include a huge number of different cases, and most importantly, even the cheap ones sometimes contain expensive items. They also frequently hold various contests and giveaways, which is also a plus. I haven't noticed any particular downsides. Yes, sometimes a case doesn't pay for itself, but then something decent always drops. I'm satisfied with everything and definitely recommend it to all cs players.
April 26, 2025
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hello!
Thank you for the great review and for choosing our site.
We're thrilled to hear that you're enjoying the variety of cases and the excitement of the game. It's also great to know you appreciate our contests and giveaways.
We wish you the best of luck with your future unboxings and hope you continue to enjoy your time with us!
Best wishes,
CSGO.net team
scam asf dont deposit
February 12, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hello!
We're sorry to hear you feel that way. We take all feedback seriously, but we also want to be clear — our site operates on Provably Fair technology, meaning every single case outcome is verifiably random and cannot be manipulated. We're not a scam, and we have nothing to hide.
If you had a specific issue with a deposit or a case opening, please contact our support team feedback@csgo.net and we'll personally look into it. We're here to help, not to argue. Hope you'll give us a chance to make things right.
Best wishes,
CSGO.net team
The platform is really comfortable
The platform is really comfortable, and I really like it for its smooth animation of opening cases and the slight excitement I feel every time I open one. I've been using the website for about two months, and it offers a wide range of cases to suit every budget.
December 7, 2025
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hi,
Thank you for your kind words!
We're so happy to hear you find our platform comfortable and enjoy the smooth case animations. It's great to know that the excitement of the drop still feels fresh after two months with us!
Have a nice day,
CSGO.net team
I absolutely love this platform for its…
I absolutely love this platform for its smooth case opening animations and the gentle thrill of each drop. The minimalist interface and instant withdrawals make the experience truly comfortable while the ability to verify the fairness of every result gives me peace of mind. I always leave with pleasant emotions and a sense of time well spent.
January 1, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hello,
Thank you so much for this wonderful feedback!
We're thrilled to hear that you enjoy the smooth animations, minimalist design, and instant withdrawals. Creating a comfortable, fair, and truly enjoyable experience is our top priority, and reviews like yours make it all worthwhile.
We're so glad you're part of our community. Looking forward to your next drop!
Best regards,
CSGO.net team
I spent real money on CSGO.net using…
I spent real money on CSGO.net using Apple Pay.
I exchanged 4 skins for 1 skin using their exchange feature. The skins were taken, but I never received the trade, the replacement skin, or any refund.
Normally trades arrive within minutes. It has now been more than 4 days.
Support first told me to wait 72 hours. After that, they said the issue was sent to developers and asked me to wait “a few more hours”. Nothing happened.
My paid items are simply missing.
Very poor support and unreliable service. I do not recommend using this site with real money.
January 29, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hello,
We are very sorry to hear about the problem with your exchange. You are right to be concerned, and we apologize for the inadequate communication from our first-line support.
This situation is caused by an external system error that is not a regular occurrence on our site. Our development team is aware of the issue, but to fix your specific transaction, we need you to contact a specialized department.
For a direct resolution, please email our technical payments team here:
feedback@csgo.net
Send them your username and a your profile link on our website. They will manually intervene to either deliver your exchanged skin or refund the original four items.
We value you as a user and want to correct this promptly. This isolated error does not reflect the reliability of our core service, and we hope to have the chance to restore your trust.
Best regards,
CSGO.net team
I've been using the site for about two…
I've been using the site for about two months.It offers a wide selection of cases for any budget, and i like that. The site has a user - friendly and intuitive interface, and withdrawals are very fast. I needed to contact support, and they answered my questions quickly. I like this service. They have some pretty great skins/ So far? i've only had positive experiencs with the site.
January 21, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hi,
Thank you so much for taking the time to share your experience and for your kind words!
We're thrilled to hear that you've enjoyed using the site for the past two months and that you appreciate our wide case selection, user-friendly interface, and fast withdrawals.
It's also great to know that our support team was able to assist you promptly – providing quick and helpful service is a top priority for us.
We're delighted that you're happy with the skins you've gotten and that your overall experience has been positive. We'll keep working hard to maintain and even improve this standard.
Looking forward to having you with us for many more months to come!
Best regards,
CSGO.net team
Intentionally blocks withdrawals
Intentionally blocks withdrawals and you can't see the float, or at least the quality...
January 22, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hi,
We’re sorry to hear about your experience and understand how frustrating this situation feels.
After the latest CS2 update, some items may become temporarily unavailable for withdrawal due to third-party and technical limitations beyond our direct control. During this period, such items can still be exchanged on the platform as usual.
We want to be clear that there is no intention to block withdrawals on purpose. These situations are handled with high priority internally, and our team continuously works to stabilize all related systems and prevent similar cases in the future.
Best regards,
CSGO.net team
Horrible Support - Phillip
Dear Sir/Madam, good morning!
Any update on the terrible support I received from Phillip?
This is the third support ticket I've opened on this issue and still no response.
Awaiting your reply.
January 22, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hi,
To ensure your issue receives immediate and priority attention, please email us directly feedback@csgo.net.
Please include all previous ticket numbers and details in your email. Sending your request directly to our support inbox will trigger a high-priority alert and allow our senior team to track and resolve your case without further delay.
We are assigning a dedicated specialist to your case and will follow up via email promptly.
Best regards,
CSGO.net team
Due to a 7-day trade lock
Due to a 7-day trade lock, I wanted to cancel my trade because the site displayed the message AFTER the transaction.
The site offers a 50% refund on the cost of the skin.
Basically, they scam you out of 50% of your earnings while trampling on your rights.
Pathetic!
January 18, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hi,
Thank you for bringing this to our attention, and we sincerely apologize for the frustration and misunderstanding this situation has caused.
We understand your concern. The 7-day trade lock is a standard security measure imposed by Steam to protect all accounts from unauthorized transactions. As a platform, we cannot circumvent this restriction.
The 50% refund option is not a penalty but a service we provide for users who wish to regain immediate access to their funds despite the Steam-mandated lock. The alternative would be to wait the full 7 days for the item to become tradable to complete the transaction. This option is offered as a convenience for those who prefer instant liquidity.
Best regards,
CSGO.net team
I've opened a couple of cases and am…
I've opened a couple of cases and am already in the black. The new features are exciting, and most importantly, instant withdrawals to Steam, no hassle.
January 13, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hi,
Thank you so much for the fantastic feedback! We're absolutely thrilled to hear you're already in the black and enjoying the new features.
Making withdrawals instant is a top priority for us, so it's great to know we're hitting the mark. We hope you continue to enjoy the excitement and the smooth experience.
Thanks again for choosing us and taking the time to share your success!
Best regards,
CSGO.net team
Tried csgo.net for the first time with…
Tried csgo.net for the first time with a friend’s recommendation. Opened a few cases and got some decent skins right away. Love how fast everything updates and how smooth the animations are. A few unlucky spins, but overall a solid, fun experience
January 11, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hey,
Wow, thank you so much for giving us a try and for taking the time to write this fantastic review! We're thrilled to hear that your first experience was a solid and fun one - that's exactly what we aim for.
It's great to know you loved the speed and smooth animations (our dev team will be high-fiving over this!). We're also stoked that luck was on your side with some decent skins right away.
We hope this is just the first of many great spins. Thanks again for the recommendation from your friend and for choosing us. Looking forward to seeing you back on the site!
All the best,
The CSGO.net team
I have been using this service for a…
I have been using this service for a long time and I am very satisfied with the service. Great prices, reliable and fast withdrawal methods
January 10, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hi,
Thank you so much for your wonderful feedback and for being a loyal user! We're thrilled to hear that you're satisfied with our prices, reliability, and fast withdrawals. Our team works hard to provide exactly this kind of experience. Looking forward to serving you for many more years to come!
Best regards,
CSGO.net team
The website offers a diverse range of…
The website offers a diverse range of skins games, and its giveaway events are truly awesome! There are also various types of cases, big and small, with prices to suit every budget, along with gameplay features like upgrade and contracts. I just wish it supported free exchange of inventory items.
January 9, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hello,
Thank you so much for your fantastic review! We're thrilled to hear you're enjoying the diverse selection of skins, our giveaway events, and the variety of cases and gameplay features like Upgrade and Contracts.
Your feedback regarding the free exchange of inventory items is incredibly valuable. We are always evaluating new features to enhance user experience, and suggestions like yours are a crucial part of that process. While we can't promise immediate changes, we've forwarded your wish to our development team for future consideration.
Thanks again for being part of our community,
CSGO.net team
Fuc..ng cyberpunk shit website scammed…
Fuc..ng cyberpunk shit website scammed me, I put 160 euros, I got a heart attack just from choosing from 25 cases for the same fuc.i.g price and still didnt get a profit, hopefully you guys go bankrupt.
January 4, 2026
Unprompted review
Reply from CSGO.net — your favorite case opening site 💙
Hi,
We sincerely apologize for the frustration and disappointment expressed in your feedback.
We want to clarify for all users that CSGO.net is an entertainment service based on randomized outcomes. It is not an investment platform and does not guarantee profit. The fixed price of a case grants access to the opening experience and a random item from a published pool - its market value can vary significantly.
Best regards,
CSGO.net team
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