Idk how this site has for the moment 3.4 rating nvm its the best cs gambling + trading skins.Helpful and innovative the support team is the fastest and most helpful good with transparency.never was ne... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been using the site for about 8 years, never had any problems, the support and administration team are extremely competent and efficient! Like all sites, bugs happen, I found some and reported th... See more
Company replied
Company details
Written by the company
The original CSGO skin betting platform, since 2016, and leading P2P marketplace. Trade skins with 0% fees!
Contact info
Korporaalweg 10, 0000, Willemstad, Curaçao
- contact@csgoempire.com
- csgoempire.com
3.3
Average
4K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Chad site
W site easy to launder almost great but if the house edge is a bit lower I could save up to 5.2% in progress but either way W
August 20, 2024
Unprompted review
Reply from CSGOEmpire
Hey, we have checks and restrictions to prevent exchanging or attempts to launder funds through our site.
Whilst you are clearly joking, it's best not to make jokes about what is a serious topic.
- Clayton
the service center is 100% perfect
the service center is 100% perfect. Thanks for your help
August 19, 2025
Unprompted review
Reply from CSGOEmpire
Hey, thanks for the review, I'm really glad to hear you had such a positive experience with our customer support team, we're always doing our best to make sure we solve and answer any issues or questions you might have.
We are a 24/7 team so anytime you have issues or questions feel free to reach out and ask!
- Clayton
U will never get a problem on this site…
U will never get a problem on this site bcz u can talk with admins of the site 24/7 and they fix the problem and u will not get scammed
August 9, 2025
Unprompted review
Reply from CSGOEmpire
Hey, I'm happy to hear you're enjoying the site and it's good to hear you've used our support team to resolve any issues you had!
As you know, we have a 24/7 on-site support team who are always more than happy to help.
Thanks for taking the time to leave a review!
- Clayton
Empire 10/10
I've used this site for 6 years, and never had any problems. When u need help, u can talk to a supporter instantly, and they are always helpful and fair.
August 5, 2025
Unprompted review
Reply from CSGOEmpire
Hey, the real ones know that we're the best, fairest and most helpful site out there.
Thanks for leaving a great review.
- Clayton
they are really helpful
they are really helpful, good website in general.
August 5, 2025
Unprompted review
Reply from CSGOEmpire
Hey, thanks for the great review!
- Clayton
the costumer support is very excellent…
the costumer support is very excellent because they feed back as soon as they can 100%
July 28, 2025
Unprompted review
Reply from CSGOEmpire
Hey, we are always doing our best to respond to users and be as quick as we can with sorting out issues and answering questions.
Thanks for taking the time to leave a review.
- Clayton
Very good website
Very good website! 0 rigging, everyone giving bad reviews are people who lost and they can’t handle it! There are a lot of scam sites but this one is LEGIT 💪🏼
July 27, 2025
Unprompted review
Reply from CSGOEmpire
Hey, thanks for this, it's always nice to see someone who seems to actually understand gambling on a gambling site.
Appreciate the review.
- Clayton
Reply from CSGOEmpire
Hey, thanks for the great review, support is always there if you have issues or questions.
- Clayton
quick support
July 25, 2025
Unprompted review
Reply from CSGOEmpire
Hey, thanks for the review!
- Clayton
Anti semitic support , promoting underage gambling scam site.
This is my experience with this site: Anti semetic, rude support. One of the so called “agents” which are just 18 year old edgy kids has sent me a picture of hitler in the support ,lol(I have proof).😂
I never saw a worse support then here.
This site is just a regular csgo scam site like all the other, but they don’t have kyc so they promote underage gambling in my opinion. It can’t really get worse than this when it comes to a gambling site, it’s actually better if you would burn the money instead of depositing it there, in both of them you lose the money but at least it saves you the “being scammed” feeling
July 24, 2025
Unprompted review
Reply from CSGOEmpire
Hey, not sure who in support did that, but a large part of the support team has been let go in the last few days, so you shouldn't have issues moving forward.
We don't promote underage gambling and we do have multiple layers of KYC checks in place on the site, so that is just a lie.
You might 'feel' scammed but at least you weren't scammed. All of our games are provably fair. Our users themselves can prove it, we use cryptographic hashes and seeds to ensure fairness. You can learn more here: https://csgoempire.com/fairness
If you need a hand using the system, reach out to support who will be happy to help.
- Clayton
Avoid this site!!!!
Avoid this site!!!!
I made i sportsbet in a football match on csgoempire.. it was a friendly game and i made my live bet in half time. Due to bad weather the ref blow the game finished in 78th minut in stead of 90 minuts. So i expected empire to made the game go to odds 1.
But no, they made it lost..
And support is nothing to help for. And i ask for a reason why my bet is lost when the game is finish in 78th minut due to weather. But they wont give me a reason. This site owes me 250 usd because of that.
NEVER gonna use this site anymore even i wagered 500k at all. what a shame site.
And dont listen to the answer if they say i have to write to support or send them slip id. i allready did and they wont give me my money back!
Last time on here for me.
July 21, 2025
Unprompted review
Reply from CSGOEmpire
Hey, I can see that you were refunded for that game and you were also given a free bet by the match betting team for the inconvenience of having to wait for the settlement so I'm not sure what the issue is here.
You can clearly see the rules for settling bets in our match betting rules: https://csgoempire.com/match-betting/rules
Point 30 under soccer says: "If a friendly match ended by referee decision earlier than 80 minutes into play, Bets will be voided."
If you have questions reach out to support.
- Clayton
Used to be decent
This site used to be fair bit it is a total joke these days. Impossible to win and bots will pull as long as they are against you. Don't waste your money or time. They pulled or sponsor money too, just rigging the deck until they close down.
July 19, 2025
Unprompted review
Reply from CSGOEmpire
Hey, the site hasn't changed at all, if something has changed it's your luck I'm sad to say.
Sponsorship deals that were in place were all paid out in full, we just didn't see any noticeable benefit when we had a ton of smaller partners in place so we stopped moving forward with them, just business, nothing personal. We still have a few bigger partners in place, just not all of the small ones who weren't bringing value.
- Clayton
Payed 95 euros for coins and didnt…
Payed 95 euros for coins and didnt recived it, support is telling me for 10 days that they are checkig and its always same bullshit, money gone from my revolut and no coins
July 9, 2025
Unprompted review
Reply from CSGOEmpire
Hey, you didn't provide any information, even when I requested it so I can't look into this for you. Having said that, I highly doubt this is the case, payments at most usually take 24 hours to be processed by payment providers.
If they are rejected by them, you'd be refunded in 3-5 working days.
There are a few very, very unique situations where your money may take longer to come back but it doesn't sound like that's the case with you.
If you're still having this issue, reach out to our on-site support team to get it resolved.
- Clayton
i lost all of my money in second didint…
i lost all of my money in second didint win single battle
July 18, 2025
Unprompted review
Reply from CSGOEmpire
Hey, sorry to hear that you lost, but gambling comes with that risk.
Spamming case battles until you lose everything because you're expecting a big win isn't going to get most people anywhere, there will be those lucky few who do win a lot, but that is the essence of gambling and why you do it.
If you have any questions, reach out to our support team.
- Clayton
Big time scam and fraud!
Big time scam and fraud!
Don't ever think to deposit here unless your both money and time are worthless. The roulette is fixed as fork! They don't allow you to win something big. It's not about odds or chances. Just total bullshit. Even you start to win from matchbetting They limit your bets. This review is written after a three years of complicated experience with the site.
July 16, 2025
Unprompted review
Reply from CSGOEmpire
Hey, simply put, you're wrong.
None of our game modes are fixed, they are all provably fair - https://csgoempire.com/fairness
Plenty of people using our site win big every single day, you simply have to be lucky. It's gambling, don't gamble and expect to win, it's a risk.
If your bets were limited on match betting it was because you were abusing the system. We don't limit betting for no reason.
As always, if you have questions, reach out to support who will be happy to help.
- Clayton
I loved the customer service and speed
I loved the customer service and speed, and answered question
July 16, 2025
Unprompted review
Reply from CSGOEmpire
Hey, thanks for the great review, we're always here if you have issues or questions!
- Clayton
Someone bought my knife
Someone bought my knife. They let a phishing scammer take it and won’t even refund my coins
July 12, 2025
Unprompted review
Reply from CSGOEmpire
Hey, if you get scammed on Steam, and it's nothing to do with our site, why would you assume you'd get a refund from us?
Steam won't refund you and it's their platform you were scammed on.
If you have questions, reach out to support.
- Clayton
bloody scammer vata hel men
July 11, 2025
Unprompted review
Reply from CSGOEmpire
Hey, we don't scam.
If you want to explain what you're on about, reach out to on-site support.
- Clayton
scam scam scam dont play this shitty…
scam scam scam dont play this shitty site
July 10, 2025
Unprompted review
Reply from CSGOEmpire
Hey, we don't scam anyone, you're simply mad because you've lost funds gambling, I recommend Googling what gambling is and if you're always going to win when gambling before leaving reviews.
All our game modes are provably fair, you can prove it yourself. If you don't understand how it works, ask our support team who will explain. https://csgoempire.com/fairness
- Clayton
This site used to be good...
This site used to be good...
nowadays in 2025 this site is the biggest mafia in the CsGo univerese. Don't play there, save your money and run. I wish that this scampire will one day be taken down for their insane stealing activity. The owner called "Monarch" is a proven criminal, all their employees are also part of the bigger scam. First they feed you with smaller wins until you think you are actually "lucky" but that is all according to their system. Once you deposited a bit more you will 100% lose it all. No matter what. Their cases will never hit for you but always for their house bots. The "roulette" is also just a joke. The once winning BIG money are actually their own people feeded with fake balance. Please don't play there. It took me some time and over 30 grand to end this misery.
June 27, 2025
Unprompted review
Reply from CSGOEmpire
Hey, not sure what you're on about here in all honesty.
We don't steal. We're not a mafia. We don't scam anyone and we aren't criminals.
Making ridiculous claims to hide the fact that you're upset at losing whilst gambling won't help. The statements you're making are all simply false.
Gambling is down to luck, if you lost you were unlucky, if you won you were lucky. There are both winners and losers on our site, we make our money over time on the house edge, not on rigging games.
There is also no fake balance on our site at all, everything you see is real money, we don't believe in having fake balance. If you provide me with your details as I requested on Trustpilot I'd be able to let you know your exact win percentages.
If you do want that information, reach out to our on-site support team.
- Clayton
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