csgolounge Reviews 96

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I've been using the site for over 6 months now, and have recently been using it on a daily basis for all my bets. I've only used crypto, but every time the deposits and withdrawals are pretty much... See more

Company replied

Rated 5 out of 5 stars

Veterans of professional counter strike betting Really simple design and super flexible ways to not only deposit but withdraw as well. A big draw is the ability to reduce the withdrawal fee ba... See more

Company replied

Rated 5 out of 5 stars

I dont know for sur epeople mindset about csgolounge, but for me, this site is legit and friendly. Trust me. Additionally, the site is cool; you can easily understand it, unlike other sites that are v... See more

Company replied

Rated 1 out of 5 stars

The company itself is trustworthy, but the fee's on cashing out are incredibly high if you want to cash out on skins. the prices for items if you want to deposit are very low, but withdrawing is incre... See more

Company replied

Company details

  1. Bookmaker
  2. Gaming service Provider
  3. Online Sports Betting Vendor

Written by the company

We are the platform where you can bet on Counter-Strike: Global Offensive matches as well as trade your skins with other users. With our full tournament coverage you will never miss your favourite team perform. Beside watching matches on our website, you can place your funds against other users and bet on which of the two teams will win. We will provide you with a perfect environment to thrive in both betting and trading fields.


Contact info

3.9

Great

TrustScore 4 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Csgolounge.com scamming

They stole my 5 dollar. It costs nearly 30 turkish liras. I tried to deposit $5 on the site but the money was not transferred to my account. I am still waiting since 2 weeks.

March 6, 2020
Unprompted review
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Reply from csgolounge

Hello, I am sorry you have encountered a problem when trying to deposit, but some countries have limited options for deposit into our site due to various regional restrictions, we are still increasing the number of payment methods on our site, I am convinced that you will find the right one for you, I hope you will come back to us!

Rated 1 out of 5 stars

Not returning skins basically :/

June 30, 2019
Unprompted review
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Reply from csgolounge

Good Day Sir, our bots were banned by Valve before they announced that they would be disabling bots on various trading sites. Although our bots have been banned, we have offered a refund campaign from our own pockets for over six months, we are sincerely apologize for the situation, we have tried many times to contact Steam about this but their decision to block our bots has not changed, hope after all, you are still using our site, which now has many new features to offer.

Rated 4 out of 5 stars

Never had any problems with these guys

Never had any problems with these guys, won big on a few games never lost any items. I'm guessing the low reviews are because kids lost their items? I don't know, but I've never had any issues

April 10, 2018
Unprompted review
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Reply from csgolounge

Thank you for your review Sir, hope you still enjoying our site.

Rated 3 out of 5 stars

Why 3 stars?

Why 3 stars?

An year ago CSGOLounge closed their bettings during the bettings went illegal.

CSGOLounge currently have their own points to bet on live games.

3 stars just because this is one of the biggest trading sites.

August 14, 2017
Unprompted review
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Reply from csgolounge

Hello, we are still up and running. Our service moved to real money betting. If you are interested in such activity please visit our site. We also have trading section on new version.

Rated 1 out of 5 stars

It was another scam

It was another scam. Don't use anything with LOUNGE in title.
Many lags, many bugs, gg my money.

July 23, 2017
Unprompted review
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Reply from csgolounge

Apologies that you got scammed, there were many clones of csgolounge back it that time. If you have any suggestions or issues please contact us via csgolounge.com/support

Rated 1 out of 5 stars

Too many botters spamming your trad …

Too many botters spamming your trades, no staff to help, many traders lowball so much they should feel ashamed and when you make a decent favorable deal for others they spit in your face and want more.
Site is full of greedy pricks.

December 31, 2016
Unprompted review
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Reply from csgolounge

Hello there, we are sorry to hear about your negative experience with CSGOLounge, please contact us at https://csgolounge.com/support/ , and we would be happy to assist you, and answer any questions you have there.

Rated 5 out of 5 stars

Other low star reviews are from salty teens.

The "slow bots" means you have to wait one or two minute, which is very, very understandable as it is the biggest csgo betting site.
Also their customer service and FAQ are also very good.
They even gave me more expensive skins when they haven't got stock from that range I won.
I have never had a problem except "slow" bots.

April 19, 2016
Unprompted review
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Reply from csgolounge

Thank you for your understanding, and such a good review!

Rated 2 out of 5 stars

Not satisfied

Lack of staff and bots.

January 10, 2016
Unprompted review
csgolounge logo

Reply from csgolounge

Thank you for your review, we encourage you to check out our new version of the website which now is operating on real money betting, we also launch new project called "Swap" strictly for virtual items trading.

Rated 1 out of 5 stars

Can i get my skins back?

Hallo there :-)
For 2 days ago, i bet on Cloud9.cs (Cloud9.cs vs. Luminosity Gaming,June 19, Friday, 02:00) and Cloud9.cs won that game, BUT when i came back i have lost ALL my weapons and almost wins. i have my win "$ 0.04 P250 | Sand Dune (Minimal Wear) Minimal Wear", but i should win for 3$ and all my weapons is gone (i miss my: ups-s caiman stattrak and ak jungle), HOW CAN I GET I BACK? :-) please type back to me, i really want it back.

June 20, 2015
Unprompted review
csgolounge logo

Reply from csgolounge

Hello Sir, please contact us via https://csgolounge.com/support/ to solve your issue.

Rated 1 out of 5 stars

Why dosen't csgo-lounge close lagged/ ddose'd matches?

Hello i'm not sure where to contact, so i'm just going for it.

25/3-15, CLG vs Elevate.

I find i't hard to believe that csgo-loungedidn't close out this game, cus mid-game several playes lagged out, some acctually disconnected from the server in the middle of a round
I find it very unequal for both the players, and the betters of this match, because it was unreliable.

I've Lost:

AWP | Redline (Minimal Wear) $ 13,07
StatTrak™ AK-47 | Redline (Field-Tested) $ 44,81
StatTrak™ P250 | Mehndi (Minimal Wear) $25,70
StatTrak™ Desert Eagle | Conspiracy (Field-Tested) $9.86

there was a lot of issues regarding lag on the server they were playing on, which resultet in one of the players on CLG (the team i bet on), FNS, to det disconnect alot.
He disconnect during a total of 4 - 5 round while he was still alive and a few round while being dead.

Around 3 - 4 of the rounds where he disconnect while being alive the result was that CLG lost that round, which makes good sense, when they were a man short.

I cant possibly be the only one complaning about this issue, and i do not find it fair.

Best regards

Tobias Lynge Larsen

March 25, 2015
Unprompted review
csgolounge logo

Reply from csgolounge

Hello, sorry to hear that but we cannot decide for tournament organizers if match was played correctly, it's up to them to decide to confirm match result, if you have more questions regarding this please contact us via csgolounge.com/support

Rated 5 out of 5 stars

Excellent

Very easy to use website for betting skins in the famous Counter strike global offensive. Sometimes bots are crap but overall good website!

January 12, 2015
Unprompted review
csgolounge logo

Reply from csgolounge

Hello Emil, thank you for a such good opinion, we moved with our new version to real money betting, we also launching our new project called"Swap"for virtual items trading.We will be delighted to see you back with us.

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