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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often describing the site as fair and enjoyable. However, some customers also noted issues with payment and withdrawals, reporting difficulties in receiving their winnings or experiencing delays. A few other people also felt that the website's odds were unrewarding and that the withdrawal process was complicated by requirements like KYC.

What people talk about most

Website

Reviewers mention ambiguous feedback about the website. Many customers praise it as the "best site ever" for... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the support team as very... See more

Payment

Reviewers highlight negative aspects of payment. Many customers report significant delays and difficulties... See more

Staff

Consumers find staff to be positive. Many reviewers praise the support team for being friendly, helpful, and... See more

Based on these reviews

Rated 5 out of 5 stars

ive been playing on this site for a couple years now its been a roller coaster but its amazing i still come in daily to grab my daily cases and the customer service is amazing

Rated 5 out of 5 stars

Kim has the ability to solve everything fast, professionally and swiftly. One heck of a support member indeed. Much respect to him/her.


Company details

  1. Gambling Service

Written by the company

CSGOLuck are a brand new CSGO site dedicated to providing a fair and reliable skins experience. Players can play on Crash, Roulette, Coinflip, Case Opening and Jackpot.


Contact info

3.9

Great

TrustScore 4 out of 5

629 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Crypto deposit

I made a mistake using ARB to make a deposit with crypto and then I sent a text and they helped me with it by manually add the balance into my acc

April 25, 2025
Unprompted review
Rated 4 out of 5 stars

Honest review

The website is js a regular csgo gambling website, the only problem that i have is when i withdraw small amounts in crypto i always get 5% less, even tho i withdraw in ltc. The support is friendly tho.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fun Games, Great Support & Quick Withdrawals.

Honest Review Of CSGOLuck In 2025.

I've had a great experience with CSGOLuck so far. Their support team is top-notch, especially Connor, who has handled most of my tickets (3-4 in total) and always found a resolution that left me satisfied. The customer service is quick, helpful, and genuinely cares about resolving issues.

Withdrawals are another big plus. While they state it can take up to an hour, mine have always gone through in 5-15 minutes, plus the additional coin processing time depending on the crypto option I choose. The whole process is smooth and reliable, which is crucial for a site like this.

Plus the games are SUPERRRR fun. (Case Battles, Roulette "Wheel", Mines, Towers & More!) Absolute classics matey!

Overall, if you're looking for a solid platform with fast cashouts and great support, CSGOLuck is definitely worth checking out.

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

Do you know how to spot a fraudulent…

Do you know how to spot a fraudulent website? If there’s no KYC (Know Your Customer) requirement before making a deposit, it's a major red flag. Even if KYC can be completed later, this tactic is often used by scammers operating casinos in tax-free countries where laws have no jurisdiction over them. Dragging minors into gambling is a horrible approach. When you see what's happening online—gambling promoters everywhere, with influencers acting as puppets for these sites and playing with fake money—it’s truly disgusting.

Just avoid these sites, keep your money safe, and don’t gamble.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

almost lost 60 coins

My guy litterely saved me i almost lost 60 coins because i couldnt withdraw and he told me to make a new account and he will transfer the coins and he did i shoutout for Ethan csgo luck will always be my go to

January 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great Job

Connor gave excellent and friendly customer service, prompt reply's and solutions and transparent very expectations, Thanks again mate

February 24, 2025
Unprompted review

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