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CSGORoll Reviews 2,624

TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Looking at 336 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with recent updates, feeling that these changes have ruined the user experience and made the platform less rewarding. They frequently reported that the website's performance is poor, with issues like lag, freezing, and general unreliability, making gameplay unenjoyable. People also felt that the new reward system was a major downgrade, effectively erasing their progress and making it harder to earn rewards. Many believe the company has shown a lack of transparency and has not addressed existing problems, leading to a loss of trust among long-term users. However, some customers also noted positive aspects, such as helpful customer service and a well-designed interface with good features. A few other people also felt that the site offers versatility with various games and withdrawal options, making it enjoyable and easier to use compared to other platforms.

What people talk about most

Website

Clients share negative opinions on the website, with many reviewers expressing dissatisfaction and calling it... See more

User experience

People report ambiguous experiences with user experience, with some customers finding the site easy to use,... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising the fast, friendly, and helpful... See more

Product

Customers consistently express disappointment with the product, particularly regarding significant nerfs to... See more

Upgrade

Reviewers express widespread dissatisfaction with recent upgrades, with many feeling that the update has... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The interface is pretty slow and outdated but still carries nice features. Alot on diversity in games and good skin withdrawal options!

Company replied

Rated 1 out of 5 stars

Made xp gain $1=400xp to $1=5xp, while needing to level up to open rewards monthly. whole site lags worse than ever before and staff and mods just lie blatantly to save face (mobile has never worked a... See more

Company replied

Rated 1 out of 5 stars

CSGORoll has become a huge disappointment. The recent changes to daily rewards and the overall platform overhaul are a mess. It feels like they pushed an unfinished update with sloppy design choices a... See more

Company replied

Rated 1 out of 5 stars

Owner called the most loyal players LEECHERS for wanting the daily rewards which how they initially gained such a big player count. I spent over 30k on this site and would withdraw here and there but... See more


Company details

  1. Events & Entertainment

Written by the company

CSGORoll is a leading Counter-Strike skins trading and gaming platform, pioneering fair, secure, and community-driven experiences for nearly a decade. With industry-leading security, fairness, and player protection, we offer a trusted marketplace for CS2 skins and an array of gamified experiences that elevate the excitement of trading and unboxing. CSGORoll's diverse game modes including Case Battles, Crash, Dice, Plinko & more. Our customers can list and trade CS2 skins easily within a safe, verified marketplace. We ensure that every game result is random and transparent via our Provably Fair System. As the first age-verifiying platform, CSGoRoll has been pioneering responsible gaming standards in the industry. Committed to player protection and fraud prevention, we are using industry-leading security features. Our community is at the heart of what we do, and we love engaging with our users.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

They make changes to screw you over

They make changes to screw you over, not like you are ever going to make money anyway, it freezes assets, requires multi layer verification and even with that makes your experience miserable, the games lag and are very buggy, the overall experience is absolute garbage for the amount of money they are making, they will always find a way to make you gamble, even when you just want to use the marketplace! I think everyone has already said enough about new rewards, so I'll skip on that!

been using the site for over 2 years!

edit:

Now they've locked my account completely, requesting a third party ID to be passed trough me as sign that user has given me permission to use their card, it happened more than 9 months ago, now that I make a 3k euro crypto deposit they asked me to send them proof, but I don't even have contact of the person the card was used, instead of following their so called policy and giving me a cooldown for not providing their "proof" as they even state in their policy they just ignored, didn't give me any other way to clear my account, the deposits from that card were below 100euro total, I have deposited over 30k euros was 2 levels away from lvl80! It's interesting how they can ask for something only when I make a bit bigger deposit but I could make 100euro deposits with my cards no problem for 9+ months!

BE AWARE, They might be preparing for EXIT SCAM! Legit business wouldn't screw up a customer that has spent so much money with them! The funds never have had problems and all has been verified, these scums just find ways to get rid of you "legally" they hide behind their shady policies! Karma will catch your business anyway!

November 20, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Domain

Thank you for your feedback and review.

We can understand your concern.

KYC document checks have to be done in order for us to comply with payment providers & due to AML Policies.

You can read more about them here - https://www.csgoroll.com/info/aml-policy

Best Regards
CSGORoll Team

Rated 1 out of 5 stars

Worst company to have anything to do…

Worst company to have anything to do with they banned me falsely long time ago i tried contacting support they refused said I broke the rules but it was sorted like 6 months ago i had 2 accounts there and they said one of the accounts have to be banned so one got banned out and after like 6-8 months out of nowhere my other account got banned and they said i broke the tos stay away from this site!

November 20, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Kobee

Thank you for your review and the feedback. We're sorry you had such a negative experience.

Users can only have 1 verified account on site. If a multi account is detected the option is presented on the user to choose which account they wish to keep. If you have any further questions please reach out to our Support Team and we will be happy to assist you.

Best Regards,
CSGORoll Team

Rated 1 out of 5 stars

CSGORoll has become a huge…

CSGORoll has become a huge disappointment. The recent changes to daily rewards and the overall platform overhaul are a mess. It feels like they pushed an unfinished update with sloppy design choices and bugs everywhere. What used to be enjoyable is now slow, unintuitive, and honestly not worth the time. The whole update looks rushed and has completely ruined the user experience.

November 19, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi Ben!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll team

Rated 1 out of 5 stars

Scam and ingratitude

Scam
Spent over 1,7 milion coin just to get not worthy rewards

November 20, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Mateusz!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll team

Rated 1 out of 5 stars

Piece of sh*t site

Piece of sh*t site, they made horrible update and yack everyone over, stole rewards and dailies. Do not recommend, pure scam site.

November 19, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Jakub!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll team

Rated 1 out of 5 stars

Biggest Downgrade in History!

The new "Update" was the biggest downgrade in the history of csgoroll.
What I love the most is that I spent around 15k real money to reach level 50 for the Daily Cases and now they just added a "FREE" reward system nobody understands and which doesn't pay back anything.
I was happy to make my 0.50 and sometimes 16 coins or sth. everyday from dailies before, now I am happy that I don't even make a cent out of it : )
Thanks a lot and goodbye!

November 19, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Jeff!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll team

Rated 1 out of 5 stars

Scam site

Horrible site that is laggy, support staff does not help anyone. Changing the site that completely upset its userbase. Just another day on CSGORoll!

November 19, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello William

Thank you for your feedback and review. We're sad to see you have had such a negative experience.

Unfortunately you have not provided any further information regarding your issues so that we could look into it. Please contact our Support Team and we will be happy to assist you however we can.

Best Regards,
CSGORoll Team

Rated 1 out of 5 stars

Avoid this scam site. Trash

Completely changed the site overnight without warning. Nerfed the daily rewards and odds. Do not care about their users. Site is barely usable with extreme lag and bugs. Trash.

November 20, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello John!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll team

Rated 1 out of 5 stars

Scam Site

This is just a clear and shameless scam site.

EDIT- 12/17/2025
They took close to a month to respond to my review with their "provably fair" section posted everywhere on their site. Take a look around people, This site is run by clowns.

November 19, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Maximum

Thank you for your review and the feedback.

We can understand your frustration, but here at CSGORoll we want to assure our customers that they understand the importance of fair gameplay that we take very seriously and provide.

That's why we have a system that utilizes provably fair measures to ensure the validity and reliability of each game result.If you would like to learn more about our provably fair system, please refer to this link: https://www.csgoroll.com/en/info/provably-fair.

Best Regards,
CSGORoll Team

Rated 1 out of 5 stars

Changed the bad way

Recently, the daily rewards and features keep getting changed and (as usuall) nerfed, and it feels like every update makes the experience worse for regular users. As a customer, I don’t feel appreciated at all, many of the changes seem to take away value instead of adding anything positive. Support was also slow and not very helpful when I reached out. Overall, the platform feels less rewarding and more confusing with every update. Based on my experience, I can’t recommend it anymore.

November 18, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Sam!

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll team

Rated 1 out of 5 stars

You cant level up with the new update…

You cant level up with the new update and daily rewards gone. Big L for all players

November 18, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Optimus

Thank you for your feedback and review. We're sorry you are unhappy with the new update.

We'd like to reiterate, that users can still level. Instead of requiring users to level 10 times to get to the next unlock, they only need to get 1 now to rank up or 3 to reach the next tier of ranks. Because of this the xp per coin/chip spent has also been reduced.

Ranking up at all will now reset the amount of opens you can use on your daily rewards so these are far from gone. As well as if you do use all your opens, you can still lockpick your cases every day.

Best Regards,
CSGORoll Team.

Rated 1 out of 5 stars

DONT WASTE YOUR MONEY

Its a moneygrab site, with unrealistic odds and fake seeds. The owner treats the site as a rug pull and messes over his users everyday.

November 20, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Dylan

Thank you for your review, we're sorry you feel this way.

We can understand your frustration, but here at CSGORoll we want to assure our customers that they understand the importance of fair gameplay that we take very seriously and provide.

That's why we have a system that utilizes provably fair measures to ensure the validity and reliability of each game result.If you would like to learn more about our provably fair system, please refer to this link: https://www.csgoroll.com/en/info/provably-fair.

Best Regards
CSGORoll Team

Rated 1 out of 5 stars

They just scammed whole user base and…

They just scammed whole user base and shameless about it

November 20, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Erkan

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll team

Rated 1 out of 5 stars

Lack of loyalty

November 20, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi Lukasz

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll team

Rated 1 out of 5 stars

Terrible Update

I’ve been playing on CSGORoll for years now, and honestly, I never thought I’d reach the point where I’d feel so disappointed and flat-out betrayed. The recent “reward system” changes are one of the biggest let-downs I’ve seen since I started using the site. It feels like the people running CSGORoll have completely forgotten who kept their platform alive all this time — the loyal players who showed up day after day, month after month, year after year.

The old system wasn’t perfect, but at least it felt fair. You could grind, you could be active, and you actually saw something come back for your time. But this new setup? It genuinely feels like a slap in the face. It’s like they took everything players appreciated and replaced it with something that looks shiny on the outside but is absolutely hollow on the inside. It rewards nobody except the house, and pretending otherwise doesn’t make it any less obvious.

What really hits the hardest is how little they seem to care. There’s no communication, no transparency, no acknowledgement of how drastically they gutted the rewards — nothing. Just a silent rollout, as if the community wouldn’t notice or wouldn’t care. But we do care. Some of us have been here for years, supporting the site through every update, event, downtime, and redesign. And this is what we get in return? A system that actively punishes loyal players while offering practically nothing meaningful?

It honestly feels like being stabbed in the back after years of loyalty. The message this new system sends is loud and clear: player experience doesn’t matter. Long-time customers don’t matter. The only thing that matters is squeezing out whatever they can, even at the cost of the people who built the platform into what it is today.

I never thought I’d see CSGORoll go down a path like this, but here we are. If this is the direction they want to move in, then they’re going to lose exactly what made their community strong in the first place — the players who actually cared. And it’s sad to watch it happen.

November 20, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Spam

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Scam site, avoid if you can

Scam
Add us daily rewards back

November 19, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Robert


Thank you for your feedback and review. We're sorry you are unhappy with the new update.

We'd like to reiterate, that users can still level. Instead of requiring users to level 10 times to get to the next unlock, they only need to get 1 now to rank up or 3 to reach the next tier of ranks. Because of this the xp per coin/chip spent has also been reduced.

Ranking up at all will now reset the amount of opens you can use on your daily rewards so these are far from gone. As well as if you do use all your opens, you can still lockpick your cases every day.

Best Regards,
CSGORoll Team.

Rated 1 out of 5 stars

Scam site

The site scammed us from daily rewards, deposited over 10k$ and they changed loyality program. Site is lagging all the time and dont accept beta very often due to poor system

November 18, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Rob

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Not worth it

November 20, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Shaykur

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

This app encourages you to spend a lot

This app encourages you to spend a lot of money to reach higher levels so you can earn daily rewards. However, after their recent update, the rewards are now seven times smaller than before. I feel like I’ve just wasted my money.

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Add Daily rewards

November 18, 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Dominik

Thank you for your review. We have always had Daily Rewards available to all users rank Private I (previously level 2), these can be accessed by the FREE tab on the top of site.

Best Regards,
The CSGORoll Team

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