Will, the CTB Senior Engineer, installed a new system in our house today. He was efficient, clearly knowledgeable and made a very neat job of fitting all the devices. He was patient and kind when expl... See more
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CTB alarms specialise in installing, maintaining, upgrading, and repairing burglar alarm systems and smart alarms in homes and commercial properties across Birmingham and the West Midlands. We are an honest, friendly, reliable, and family-run company with a team of highly skilled alarm installation and service engineers that have over 4 decades of experience in the home security industry. We are Visonic authorised alarm installers having been awarded their highest level of Diamond installer status, all our engineers have completed manufacturer training courses for the products we install and we carry the relevant certificates. We are approved and vetted by Trading Standards and are proud members of The Guild of Master Craftsmen.
Contact info
80 Hewell road Barnt Green, B45 8NF , Birmingham, United Kingdom
- 01214452865
- sales@ctbalarms.co.uk
- ctbalarms.co.uk
Jack set up app my new phone
Jack set up app my new phone , quick service. Thanks all .
Fab service and great engineers
Will, Gerard and Jack came to replace our outdated alarm system, and I genuinely couldn’t have asked for a better experience. From the moment they arrived, they were professional, friendly, and incredibly thoughtful in their approach.
They took the time to really understand how our household works, noting that my partner and I use different entrances, and carefully considering how best to configure the system around that. They also made sure to factor in where our dogs are during the day and at night, so everything felt tailored specifically to our home and lifestyle rather than a one-size-fits-all setup.
The installation itself was quick and efficient, but what really stood out was how approachable and helpful they were throughout. They talked me through the app in detail and made sure I felt completely confident using it, even stepping in to hold my baby so I could focus, which was so kind and much appreciated. I would highly recommend them to anyone.
Thanks so much!
Will was friendly and efficient fitting…
Will was friendly and efficient fitting our new alarm today. He explained everything to us and answered our questions. Excellent service with CTB Alarms as always.
Will
Will, the engineer arrived promptly, diagnosed the fault and fixed it, whilst explaining it all , he was also very friendly and courteous.
Excellent service very pleased
Excellent service very pleased with work done attended on exact time booked. Very friendly polite engineer jack who was sent out to us .Thank you Katie for all your help and sorting our alarms problem. Definitely highly recommended 💐💕
An excellent alarm company .
I have been a customer of CTB Alarms for many years and I have always received a first class service . We had a new alarm system installed back in 2018 which has functioned without any problems since instillation . We have the system serviced annually and the engineers have always been courteous , friendly and efficient . They have also always been transparent when explaining the cost of the work carried out . Over the past two years Jack has been our engineer and he has been brilliant on both occasions : he is very friendly and polite and has carried out an excellent job each time that he has attended . I would thoroughly recommend CTB Alarms if you need a new house alarm or you need help with your existing system .
Jack is always courteous and…
Jack is always courteous and professional- always offers excellent advice.
My cat loves him!
Jack installed my new alarm polite and…
Jack installed my new alarm polite and friendly as always. Highly recommend CTB Alarms.
Great service
Great service, friendly engineers, very informative and very helpful. We would definitely recommend CTB 100%.
Jack connected us back on to Internet
Jack connected us back on to Internet, bo problems.
Happy customer …
Jack and Gez did our service all good lovely guys thank you very much
Had alarm service of Jack & Jes
Had alarm service of Jack & Jes. All done quickly and smoothly.
Safe and sound!
Will, the CTB Senior Engineer, installed a new system in our house today. He was efficient, clearly knowledgeable and made a very neat job of fitting all the devices. He was patient and kind when explaining how to use the system. As a result of Will’s work and time spent with us we would confidently recommend the company to our friends and family.
Excellent Company.
Jack and Gez replaced the alarm panel for me. Very quick, cleaned up and thoroughly explained the system. Very satisfied from placing the order to getting the work complete. Very happy to recommend this Company.
Had a service from Jack efficient and…
Had a service from Jack efficient and friendly as rver
Will and Jez did a great job
Will and Jez did a great job, very knowledgeable, quick and easy, cleaned up afterwards.
Had an issue with our alarm system that…
Had an issue with our alarm system that we had never used and came across CTB from a Google search.
Janet was brilliant understanding the problem and tasking engineers to sort the issue.
Will & Gez arrived promptly and fixed the issue in good time and explained everything I needed to know.
Excellent service from Jack
Excellent service from Jack, as always. Polite and professional. Arrived on time and the service was completed within half an hour! Thank you
Jack and Gez were professional through…
Jack and Gez were professional through our. Very helpful and friendly, good explanations and advice of work undertaken. Highly recommend company
New alarm fitted
New alarm fitted by the boys, no issues from start to finish.
Fantastic service would definitely recommend.
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