Ctccourses Reviews 105

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I really enjoyed undertaking the Level 3 AET training course and got a lot from it. I had previously taught as a guest lecturer at Leeds University Business School, but the course helped me devel... See more

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Rated 5 out of 5 stars

The training (on assessment of learning) was extremely convenient, organized, and user friendly. My assessor, Angela Buick, was very responsive and supportive. I was very impressed with the structure... See more

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Rated 2 out of 5 stars

HLTA Course. There was no 'teaching' or any real guidance or active learning that was directed by CTC, only questions to research and regurgitate answers. It was uninspiring. The only growth I had was... See more

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Rated 5 out of 5 stars

Thoroughly enjoyed the course and learnt so much. The platform was easy to use and well structured. All the information and assignments were very clear and easy to follow. Good supporting materials as... See more

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4.5

Excellent

TrustScore 4.5 out of 5

105 reviews

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Rated 4 out of 5 stars

Accessible online training

Accessible online training, reasonably priced.
My tutor Angela was really helpful and communicative.

March 11, 2025
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Hello - Thanks for the amazing review!

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Rated 5 out of 5 stars

Angela was an excellent tutor

Angela really helped me get through this course she provided insight information with detail which really helped

March 11, 2025
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Hello - Thanks for the amazing review!

Rated 5 out of 5 stars

Excellent course with great resources

Excellent course with great resources. Angela provided very useful feedback and was very quick to respond/grade assignments. Having access to previously recorded workshops was invaluable as I couldn't attend a live workshop.

March 7, 2025
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Hello Janet - Thanks for the great review!

Rated 5 out of 5 stars

Level 3 AET

I have just completed Level 3 AET which was my first qualification using an entirely online platform. It was very efficiently set-up with user-friendly resources. It was good to have a variety of formats and I found the virtual workshops for each unit to be very useful. It was easy to keep in contact with the course tutor (Angela Buick in my case), she was very responsive and helpful. The feedback on assignments was constructive and positive. Being able to re-view the resources, particularly the videos was useful. I also opted to buy the text book which was an excellent reference.
I have been delivering training courses within my organisation for many years but I still learnt a lot from this course and it was good to be refreshed on aspects that I had covered in previous training many years ago.
Thank you CTC and especially Angela.

February 23, 2025
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Hello Sarah - Thanks for the great review!

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Rated 5 out of 5 stars

Highly recommend

At the start of my Level 3 I was nervous as I hadn't been in any form of education for a while.
After the initial online meet and greet with my tutor I automatically felt at ease, Angela made me feel so welcomed and after a short while relaxed.

Angela helped support me throughout the course and was able to appoint me in the right directions when I needed it.

Completing the online course suited me as I could work on it in my own time and reach out to Angela when I needed it.

Thank you Angela for all your help and support.

February 14, 2025
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Hello - Thank you for the brilliant review!

Rated 5 out of 5 stars

Great Experience with CTC

My first time completing an online qualification.
Angela B my tutor was extremely knowledgeable and supportive throughout my course. Providing drop in sessions to support my assignments and giving feedback to support my learning/ progression throughout the course. Also very prompt marking of my submissions.

Couldn't recommend CTC enough, if you are thinking about completing a qualification through them don't hesitate!

January 30, 2025
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Thanks for the brilliant review!

Rated 5 out of 5 stars

Everything went great and smoothly

Everything went great and smoothly! The theory is straightforward and the tutors are very informative and they are responding promptly.

January 23, 2025
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Hello - Thanks for the great review!

Rated 5 out of 5 stars

Well structured and easy to navigate. Great online learning!

Angela has been a great support during the course, asking great reflective questions to help me learn. Thank you, Angela! The courses was well formatted and easy to navigate. It took me longer than expected to complete the course, but because of the learn-when-you-can structure it was easy to pick up when I had the time.

January 16, 2025
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Hello - Thanks for the amazing review!

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Rated 5 out of 5 stars

CTC Training provide a great…

CTC Training provide a great opportunity for online learning at a reasonable cost. While it is all online, there are real tutors available to you for guidance at all times.

January 10, 2025
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Hello - Thanks for the brilliant review!

Rated 5 out of 5 stars

User friendly learning portal

User friendly learning portal, early to digest course material and my tutor Lillian Alexander guided me through my learning journey. A very positive learning experience.

January 9, 2025
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Reply from Ctccourses

Hello - Thank you for the brilliant review!

Rated 5 out of 5 stars

Angela Buick has been a great help…

Angela Buick has been a great help during my first online course. Her positive and clear feedback showed me what I was doing well and how I could improve.

She was always easy to talk to and quick to reply to any questions I had. Her support and advice made me feel more confident and helped me understand the course better.

Thanks to Angela, I finished the course and learned a lot. I’m very grateful for her guidance!

January 8, 2025
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Hello Grant - Thank you for the amazing review!

Rated 5 out of 5 stars

Training was very interactive with…

Training was very interactive with different learning methods videos, presentations, reading materials. You can book a Q&A session with teachers to answer all your questions and to understand how to correctly answer questions and complete assignments. Even if you had to resubmit them the provided information from teachers was very on point and easy to understand what was missing. Great course- recommend it.

January 4, 2025
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Hello - Thanks for the amazing review!

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Rated 5 out of 5 stars

Level 3 Award in Education and Training

I'm on the Level 3 Award in Education and Training - it appealed to me for 2 reasons: 1 it is distance learning that I can complete at my own pace (and with ADHD, that's very important to me in my energy spurts), and 2 that the price was showing as a discount.

I haven't completed this in full yet, I have passed Unit 1, completed Unit 2 and submitted my assignment, and now completed Unit 3 and about to start the assignment.

But I'm writing a review now because I had looked at the reviews before signing up, and did have some doubt. Because any of the critical reviews did seem very frustrating for them, and the responses seemed defensive (just being honest).

But I've had a couple of engagements with the team, by telephone call for some IT issues/accessing the system (no big issue just availability of two of the videos), and in my Unit 1 assignment feedback. Each time I have found the team very easy to engage with, not felt dismissed or an inconvenience. Lillian as my assessor has been prompt with feedback on assignments and quick to mark them. The platform is really easy to use, and had instant access. I am able to take it at my own pace which is really important. I joined the facebook community that is provided in the induction links, and had a couple of helpful replies from other learners very swiftly.

December 19, 2024
Unprompted review
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Reply from Ctccourses

Hi Jake - Thanks for taking the time to leave this review!

We're really pleased that so far you have had a great experience with your course and the interactions with the team have been positive.

Thank you for the feedback and honestly on our review handling, this is definitely something we can take on board moving forward. It can be hard seeing negative reviews come in sometimes as we see first-hand how hard our team work to provide the best experience possible for all of our learners. It's natural to want to defend the team when we don't feel the feedback is justified, but this is certainly something we can improve on.

Hope you enjoy the rest of your course and looking forward to helping you achieve your qualification.

Thanks,

Rated 5 out of 5 stars

Well worth doing the course

The course was well constructed to complete at your own pace. My tutor (Angela) was quick to grade assignments and give really helpful feedback, Module 3 can feel like it never ends but if you stick at it you'll get there

December 19, 2024
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Reply from Ctccourses

Hello Rob - Thanks for the great review!

Rated 5 out of 5 stars

CTC were great throughout

CTC were great throughout, great support and thoroughly enjoyed the course and would highly recommend.

December 19, 2024
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Reply from Ctccourses

Hello - Thanks for the great review!

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Rated 5 out of 5 stars

CTC is outstanding!

CTC has an excellent online platform with an extensive bank of related webinars, videos, interactive presentations, and materials. You can also join live webinars or engage with other students on their active Facebook profile. In addition, you will have a dedicated tutor to support you whenever needed. I have just completed my Level 3 Award in Education and Training (RQF) and am planning to enrol in my next training with CTC. In one word, CTC is outstanding.

December 17, 2024
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Reply from Ctccourses

Hello - Thank you so much for the amazing review!

Rated 5 out of 5 stars

I recently completed the L3 AET course…

I recently completed the L3 AET course from CTC, and I must say, the content was excellent. The course material was comprehensive and well-structured, making it easy to follow and understand.

What truly made a difference for me was the professional support and genuinely constructive feedback I received from Angela. Her insights and guidance were key to my success in the course. I highly recommend this course to anyone looking to enhance their skills and knowledge.

November 22, 2024
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Reply from Ctccourses

Hello Wayne - Thank you for your brilliant review!

Rated 1 out of 5 stars

Please read before deciding to attend CTC

If you value your time and money, I strongly recommend avoiding CTC and pursuing the course elsewhere. For several weeks, I have struggled to receive timely and meaningful feedback to advance my coursework.

I recently had been a cybersecurity manager at a government research facility for several years, during which I have authored numerous procedures and policies, instructed in-house staff, and maintained a high standard of writing, as required by the nature of my work.

Despite my efforts with the coursework at CTC, the only feedback I have received—repeatedly—is that my submissions are not written in my own words. No evidence or guidance is provided to support these claims. It is my belief that CTC relies on software that flags submissions without proper review of content or material. The innacuracies of this software is supported by findings from various university articles, such as this one by Cornell University ([Submitted on 21 Jun 2023 (v1), last revised 10 Jul 2023 (this version, v2)] Testing of Detection Tools for AI-Generated Text) which highlight that such algorithms are "neither accurate nor reliable". Counselors and trainers review your work superficially and return it immediately without proper diligence.

This course has been a waste of my time, and the consistent delays and lack of constructive feedback are extremely frustrating.

November 19, 2024
Unprompted review
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Reply from Ctccourses

Hello,

Thank you for taking the time to leave us feedback on your experience, we always value feedback as it allows us to continue to improve. We are sorry to hear about your frustrations. As you have remained anonymous we cannot confirm or deny specific concerns you have raised.

However, we wanted to highlight that we employ the strictest quality assurance policies that include the use of machine algorithms as well as real people checking each and every student submission to help identify where work doesn't meet the requirements or isn't authentic.

We never rely solely on machine code alone and always offer detailed feedback to explain why we have reached an assessment decision. Our assessment team always offer guidance in many forms to help avoid such a situation arising along with help on how to resubmit revised answers.

The courses we provide and the assessment decisions given have recently been highly praised by our regulators and we will continue to employ a range of measures to ensure all students are assessed in a fair way where substandard submissions are returned and guidance is provided to help students improve.

Should you wish to discuss this issue in more detail, we would welcome any email addressing your concerns at support@ctccourses.org

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