My shower was on need of a clean and reseal. Not knowing the type of material of a mosaic in my shower, Mr Coward at the Blackpool branch suggested I sent him photo and he would be able to get guidan... See more
Company replied
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See what reviewers are saying
This box of tiles cost me nearly double the first box. I understand that items come in and out of offer, but it’s very unfair when you keep the out of offer goods at a disproportionately high cost to... See more
Company replied
Visited CTD Tiles recently and had a very good experience, had such a good variety of tiles to choose from and the staff were very helpful. Answered all my questions and helped us find anything we wa... See more
Company replied
First time I have purchased through CTD Blackpool and I will definitely be using them again in the future. I spent what felt like a lifetime trying to find the perfect tile for my en-suite and CTD w... See more
Company replied
Company details
Information provided by various external sources
Contact info
Mowbray Drive, FY3 7UN, Blackpool, United Kingdom
- 01253 391 973
4.6
Excellent
42 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service.
My shower was on need of a clean and reseal. Not knowing the type of material of a mosaic in my shower, Mr Coward at the Blackpool branch suggested I sent him photo and he would be able to get guidance on the correct materials to use. This I did and within 24 hours he contacted me with the information required and that the materials could be picked up from the store. What fantastic service
July 12, 2024
Unprompted review
Reply from CTD Tiles - Blackpool
Thank you so much for your positive feedback! We are really pleased we were able to help and we hope to see you again soon. Many thanks, CTD tiles.
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This box of tiles cost me nearly double…
This box of tiles cost me nearly double the first box. I understand that items come in and out of offer, but it’s very unfair when you keep the out of offer goods at a disproportionately high cost to your customer.
January 15, 2024
Reply from CTD Tiles - Blackpool
Hi Thomas, Thank you for taking the time to review your experience at CTD. We appreciate all feedback and will take your comments into consideration going forward. If you can provide more detail about your first order by emailing us web@ctdtiles.co.uk we would appreciate it.
The staff are extremely helpful
The staff are extremely helpful. Eased the stressful time of having a new kitchen fitted. The choosing of the kitchen floor tiles, wall tiles and grout colour were made so much easier and we made several visits too. Thank you so much.
June 27, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Good Morning, Thank you for your 5 star review! 🌟
So happy to hear you were provided excellent customer service during your visit! Our staff at the Blackpool branch are more then happy to help with all aspects of your projects; I will pass your comments onto M the team in store who will so happy to hear too!
Thank you so much for taking the time to send us your review, we really appreciate your feedback!
Thanks Nikki 😃
Great products and great staff
First time I have purchased through CTD Blackpool and I will definitely be using them again in the future. I spent what felt like a lifetime trying to find the perfect tile for my en-suite and CTD was one of the last places I looked. I found it as soon as I walked into the shop and put my order in (Core Snow 60x60). The staff were really helpful and the whole ordering to delivery process was easy with no fuss.
Special thanks to Martin for ordering and delivering the tiles, he's a credit to the team and the company.
June 21, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Good Afternoon, Thank you for your 5 star review! 🌟
So happy to hear you were provided excellent customer service during your visit! Our staff at the Blackpool branch are more then happy to help with all aspects of your projects; I will pass your comments onto Martin and the team in store.
Thank you so much for taking the time to send us your review, we really appreciate your feedback!
Thanks Nikki 😃
Again great service.
This is the second time I have used the Blackpool branch. Again the service was great and they helped me get everything I needed to tile my dining room floor. Tiles look great down and the staff were incredibly patient as I tried to make a decision on colour.
April 21, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Good Morning! Thank you for your wonderful 5-star review and repeat custom it means the world to us! 🌟
I'm so happy to hear you received top tier customer service again from the team at Blackpool! The teams are committed to provide our customers with excellent customer service from tile selection, ordering, delivery and any aftercare you may require!
I will make sure your comments are passed on to the Team and I'm sure they will be pleased to hear this. Thanks Nikki 😀
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Absolutely amazing service
I was trying to find some matching tiles that my fiancée had purchased over for 4 years ago. Well what can I say but the service I received from CTD Blackpool was absolutely excellent. Kieron called me straight back after finding the exact matching tiles at one of their other branches, and had them transferred to the Blackpool store. He called to inform me as soon as they had arrived. On collection I was served by another very friendly and helpful gentleman, Martin. Top marks to Kieron, Martin and all the rest of the staff at CTD Blackpool for their amazing service. I will not hesitate to use them again.
April 29, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Good Morning Thank you for the Great 5 🌟 review & recommendation!
We pride ourselves on making sure that you’re getting the best customer experience possible – we know how hard it can be to find your perfect match and we're so happy the team at Blackpool were there to go above and beyond for you! ✨
Your feedback means the world to us, so we really appreciate you taking the time to let us know of your experience with CTD Blackpool! I will pass your comments on to the team who will be thrilled to hear this and we look forward to welcoming you back to store for any future projects! Thanks Nikki 😊
Bathroom tiles
I had been looking for tiles for 3 weeks when somebody recommended CTD in Blackpool and my search was instantly over. There was so much choice of quality tiles at reasonable prices, I was spoilt for choice. I was allowed to browse in peace, one of the guys said give me a shout if you need any help and when I had chosen and wanted advice the guys were very knowledgeable and steered me right. Nothing was too much trouble for them. I would 100% recommend them and will tell all my friends to use them.
April 17, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Good Afternoon Mary, Thank you for the Great 5 🌟 review & recommendation!
We pride ourselves on making sure that you’re getting the best customer experience possible – from our helpful staff, prices, and lots of options. Your feedback means the world to us, so we really appreciate you taking the time to let us know of your experience with CTD Blackpool! I will pass your comments on to the team who will be thrilled to hear this and we look forward to welcoming you back to store for any future projects! Thanks Nikki 😀
Many thanks to all the staff very…
Many thanks to all the staff very helpful and willing to help in all aspects throughout our tiling project
March 4, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Good Morning! Thank you for the great five stars! ⭐ We’re so happy to hear that you’ve had a great experience with CTD Blackpool! Our wonderful staff are always striving to go above and beyond when it comes to delivering top level service and providing tips and advice - we look forward to seeing you again soon! Thanks Nikki 😀
Very helpful staff
Very helpful staff, pleasant to deal with, helpful advice on different types of tiles and products.
March 31, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Hi Steve, thank you for your great 5 star review! I'll be sure to pass your comments on to the team at Blackpool! Many thanks Nikki 😀
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Great staff and super clean showroom
Dealt with jason and Mike ( who were super ), show room was clean and tidy and easy to walk through , making a tile choice was easy as Mike explained everything I needed to know about the porcelain tile I wanted , would highly recommend the store , staff are fantastic and the shop super clean
March 9, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Good morning, Thank you for such a wonderful review! It’s great to hear that you have had a great experience with CTD😀! We want your experience to be as faff-free as possible, so that means great products, and great friendly service from the staff! I will pass your comments onto the Blackpool team who will be thrilled to hear it! We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Jodie. 😊
Helpful and great service
Great staff friendly and very helpful would recommend any of my customers to use CTD Blackpool thanks guys for all your help!
March 11, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Good morning David, thank you for the 5🌟Review and recommendation! We take pride in always providing an excellent customer service, and always ensure we help as much as we can!😊 I will pass your lovely comments onto the team at Blackpool branch, who will be pleased to hear this! We hope to see you again soon, many thanks Gaynor . 😀
Helpful and knowledgeable staff knew…
Helpful and knowledgeable staff knew exactly what we needed to complete our job. They even brought everything to the car and loaded it for us. Excellent service thank you
March 9, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Good morning Steve, Thank you for the fantastic five star review⭐! We know that tip top service can make all the difference, that’s why we’ll always try to knock your socks off by going above and beyond 🧦 the Blackpool team always ensure to provide an excellent customer service! I will pass your comments onto of the Blackpool team, who will be thrilled to hear this! Thanks Jodie. 😁
Thank you so much to Mike
Thank you so much to Mike, Martin & the Blackpool store staff. No messing, ordering was easy, my tiles were delivered, nothing was too much trouble. Thanks again, excellent choice and service. Much appreciated.
March 8, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Good morning Julia, thank you for your lovely 5 star review 🌟! We take pride in always providing an excellent customer service, and always ensure we help as much as we can!😊 It is great to hear Mike and Martin was able to help with your enquiry and delivery and nothing was to much trouble. I will pass your lovely comments onto Mike and Martin at Blackpool branch, who will be pleased to hear this! We hope to see you again soon, many thanks Gaynor . 😀
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Five stars all round
This Blackpool tile showroom is fantastic. The staff are so knowledgeable and helpful without being pushy, I would recommend a visit if you need advice or guidance. Five stars well deserved.
February 24, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Good afternoon Maddie, Thank you for such a wonderful review! It’s great to hear that you have had a great experience with CTD😀! We want your experience to be as faff-free as possible, so that means great products, and great friendly service from the staff! I will pass your comments onto the Blackpool team who will be thrilled to hear it! We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor. 😊
Brilliant experience, very helpful.
Visited CTD Tiles recently and had a very good experience, had such a good variety of tiles to choose from and the staff were very helpful. Answered all my questions and helped us find anything we wanted, they didn’t hover around and pester like a lot of places do. Would highly recommend to anyone needing any tiles.
Martin and Mike were very helpful answering any queries I had.
February 9, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Good morning, thank you for your 5-star review! 🌟 Your feedback is really appreciated, the team at Blackpool branch are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto Martin and Mike who will be pleased to hear this, and we hope to see you again soon. We'd also love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀
Great team all guys are really helpful
Great team all guys are really helpful, would recommend.
January 23, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Good afternoon, Thank you for such a lovely review and recommendation! It’s great to hear that you have had a great experience with CTD😀! We want your experience to be as faff-free as possible, so that means great products, and great friendly service from the staff! I will pass your comments onto the team at Blackpool who will be thrilled to hear it! We'd also love to see your finished results in our customer gallery at https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor 😀
Fantastic set of guys
Fantastic set of guys, really help full and gave great advise.
January 12, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Good afternoon, thank you for your 5 star review! 🌟 Your feedback is really appreciated, the team at Blackpool are committed to provide our customers with excellent customer service. I will make sure your comments are passed onto the team, and we hope to see you again soon! Thank you Jodie. 😊
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Always helpful
Always helpful, friendly service, all round pleasure to deal with
January 10, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Hi Stuart, thank you for your 5 star review🌟! The Blackpool branch really do make customer service a five star experience! I will pass your comments onto the team who will be pleased to hear this, and we hope to see you again soon. Thanks Jodie 😀.
Great service
Fabulous range of tiles and very knowledgeable staff. I needed to tile my new kitchen and was given everything I needed. The staff their are very friendly and polite. Could not ask for more.
January 9, 2023
Unprompted review
Reply from CTD Tiles - Blackpool
Good morning Steve Thank you for the fantastic five star review⭐! We know that tip top service can make all the difference, that’s why we’ll always try to knock your socks off by going above and beyond 🧦 the Blackpool team and always ensure to provide an excellent customer service! I will pass your comment onto the team who will be pleased to hear this. Thank you, Jodie. 😁
Excellent service
Excellent service. Delivery was excellent very helpful and pleasant driver. When returning box of unused tiles extremely helpful especially Jason at Blackpool store.
No problems at all.14
November 14, 2022
Reply from CTD Tiles - Blackpool
Good afternoon, thank you for your 5 star review! 😊 It is really great to hear you used our online ordering service💻and everything went as smoothly as possible and the delivery arrived quickly! I will pass your comments onto the web team and also the Blackpool branch who assisted you with your returns. We'd love to see your finished results in our customer gallery at: https://www.ctdtiles.co.uk/t-customer-gallery.aspx Thanks Gaynor
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