Andy came to install a new door. The job turned into a much more difficult installation than anyone expected. Andy went above and beyond in getting the problems sorted out and remained polite, friend... See more
Company replied
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Review summary
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Reviews shaping this summary
Really happy with our new windows and the service from CTG! Steve who came out to quote us was lovely and really helpful, showing us lots of great options which helped us to visualise what our windows... See more
Company replied
Living by the coast most properties are subject to all weathers and I thought it necessary to replace my front door which had 20 years of Cornish weather chucked at it. Finding a local trader wa... See more
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Just had another window supplied by CTG. The whole process has been straightforward with an installation booked well in advance. On the day the two installers, Gary and Scott, arrived exactly as sche... See more
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Company details
- Double Glazing Installer
- Aluminum Frames Supplier
- Conservatory Specialist
- Glazier
- Home Improvement Store
- PVC Windows Supplier
About CTG Windows
Written by the company
Windows
Doors
Living Spaces
Other Products
About Us
Contact Us
Trusted Local Experts in Windows,
Doors & Conservatories
We started as a family business in 1998 and remain family-owned to this day. Over the years, we've built a reputation for high-quality products, professional service and excellent value for money
You're in Safe Hands
We specialise in making homes more secure, more energy efficient and more beautiful. We achieve this by having our expert installers fit high-quality British-made products to the highest standards. The products we install are thoroughly tested and trusted by thousands of happy customers. Whether you're looking for more wow factor, better security, lower heating bills, or to add more space and value to your home, we'll help you achieve your goals.
Transform Your Home
Imagine your home with windows that are as long-lasting as they are beautiful and as elegant as they are energy efficient. By replacing your existing windows with ours, you'll make your favourite place even more special.
Our Composite, French, Patio and Bi-fold doors are all tough, secure and durable making them the perfect addition to any home. With multi-point locking systems and robust hinge mechanisms, our doors are designed and manufactured with security in mind.
Contact info
Hayle Industrial Park, Marsh Lane, TR27 5JR, Hayle, United Kingdom
- 01736 754825
- info@ctgwindows.co.uk
- ctgwindows.co.uk
4.6
Excellent
67 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Won’t return my calls
I tried to book a repair man and was told they would get back to me. 1 week later and numerous phone calls, most of which I had to leave a message for and the call was never returned, I have still not managed to speak to the right person!
October 21, 2024
Unprompted review
Reply from CTG Windows
Thank you for your feedback, and we sincerely apologize for the frustration and inconvenience you’ve experienced. We understand how important it is to have timely communication and responses, and we deeply regret that you’ve had to chase us without getting the assistance you need.
This is certainly not the standard of service we aim to provide, and we are looking into the issue internally to ensure that this does not happen again in the future.
We truly appreciate your patience.
Cottage. Windows
Careful and efficient installation by Andy and Tony.
The windows installed have lifted the appearance of the cottage and already noticing the difference in noise reduction.
Cleared up after themselves and worked well as a team.
June 28, 2024
Unprompted review
Reply from CTG Windows
Hi Caroline, thank you so much for your lovely review and kind comments towards Andy and Tony!!
Excellent all round
CTG windows in Hayle, Cornwall. From my first enquiry to the windows being fitted it was all as good an experience as you would hope for. Really nice chaps that did the fitting. Prices are more than competitive!
So it’s a 10/10 all round from us
April 5, 2024
Unprompted review
Reply from CTG Windows
Hi Annie, we really appreciate your review and look forward to working with you again in the future!!
Very good service from start to finish
Very good service from start to finish. The initial sales person was very helpful (without being pushy). The product was of good quality and we particularly love the front door. The door installation team were very good, despite it not being a straightforward job and made sure we were happy with everything. We had a few issues with the windows, but our calls to report these were treated with efficiency and courtesy, and the issues were quickly resolved leaving us feeling confident that the after sales service would be there if we need it in the future. Thank you to all the team.
July 3, 2023
Unprompted review
Reply from CTG Windows
Hi Tricia, thank you so much for your amazing review and kind comments!!!
A job well done
The whole job was carried out in a professional way from start to finish well done
February 7, 2023
Unprompted review
Reply from CTG Windows
Hi Trevor, thank you so much for your kind review!!!
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