CubexSoft Tools Pvt. Ltd. Reviews 62

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I purchased the tool for converting WLM to PST, but unfortunately the support services become extremely poor as if it is scam. I tried to look for their contact but nowhere to be found.

Rated 1 out of 5 stars

Purchased a license for a PST to PDF converter. Never received the license. Unlike other reviewers, I do not think this is a total scam. I downloaded the trial version, which seemed to work okay. More... See more

Company replied

Rated 5 out of 5 stars

I am looking for a Email Backup and tried the CubexSoft All Mail Backup. Though i have faced some difficulties by following the instruction on the website as i am unable to understand the proper w... See more

Company replied

Rated 4 out of 5 stars

I wish I had checked on Trustpilot before purchasing their EML to MBOX convertor program. Seems to be lots of reviews saying license key never turns up. I am still waiting too :-( Update: Got licen... See more

Company replied

Company details

  1. Software Company
  2. Data Recovery Service
  3. Email Service Provider

Information provided by various external sources

CubexSoft Tools Pvt. Ltd. “Ease for your Business” is a software delivering organization that are used by almost more than half millions of users around the globe. It provides top-end software utilities for Data Recovery, Email Management and Email Migration.


Contact info

2.0

Poor

TrustScore 2 out of 5

62 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Help to do my migration job

Hi,

Must say, a nice Tech Support. I was stuck in the middle of email conversion for my Office 365 they help me to complete the process smoothly.

I am the satisfied customer of CubexSoft, i am using the email backup solution for my data migration.

Thanks buddy for your help
good luck.

May 24, 2023
Unprompted review
Rated 1 out of 5 stars

Will not support their application which does not work

First, they send me an acknowledgement of the payment, but not the activation code. Finally got someone to send me that, when it should have been sent without my asking. Then, I found that their OLM converter application did not work and they will not supply any support at all. I tried emailing support many times - never got a response. I tried the online chat. They came on and said can I help you, but then never responded any further. After 20 Minutes, they came back and said, "You are in the business queue" I asked what that meant. 10 minutes later, they said, "Support will send you an email." How is support supposed to email me with a solution, if the chat never asked me to describe my problem? It has now been 2 weeks. No one ever got back to my support requests. And the OLM converter still does not work.

January 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Amazing product

Amazing product, excellent customer service. I have used several of their programs flawlessly and super easy to use. Highly recommend.

December 26, 2022
Unprompted review
Rated 5 out of 5 stars

Very good support

Had a problem activating the software, but they were really quick and helpfull with the new activaction key.

December 22, 2022
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

Purchased product, never got a download link, never got a registration key, never got a response on their chat. Thankfully I paid with Amazon so can just reverse the charges.

** The reply stating that they sent the activation details is a lie. They never sent anything and to this day (12/23) have still never contacted me.

December 8, 2022
Unprompted review
CubexSoft Tools Pvt. Ltd. logo

Reply from CubexSoft Tools Pvt. Ltd.

Sorry for the inconvenience. As we have checked we have already sent the activation details. For further assistance do contact us.

Thanks & Regards
CubexSoft Support Team

Rated 1 out of 5 stars

I bought the Thunderbird Export… failed Registration Password

I bought the Thunderbird Export converter. All seem well except the moment I wanted to add the Registration Key to unlock the Demo version. There was always the "Please provide Valid Data" message. After several new non working keys I got no more answers to my mails.
So for me a waste of time and money. At least the registration process should work. I can only warn...

AddOn- after comment from Cubex...
YES you send several of them but none of them worked - as I wrote above. So no help - only a lost of money and a case for a lawer

October 18, 2022
Unprompted review
CubexSoft Tools Pvt. Ltd. logo

Reply from CubexSoft Tools Pvt. Ltd.

We are very sorry for the inconvenience caused to you. As per our knowledge we have already sent the correct activation details, please give it a check. For further assistance do contact us. Your cooperation much appreciated. We are working very hard to serve you in better way.

Thanks & Regards
CubexSoft Support Team

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Rated 1 out of 5 stars

Illusion and deception

My needs : Zimbra mailboxes migration to Microsoft 365.
During several weeks, I tested the demo version of CubexSoft Zimbra Export. There were many sent emails in order to fix all the bugs. Each time, they have fixed them.
After that, I have bought the technician version. Bad luck, the full version haven't worked. Several emails have sent to the support, no response.
So I have tried to get refund it, silence too...
Hopefully, I had payed by Paypal. I have been refund by them, thanks to them.
Shame on CubexSoft !

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

Tried Mac email tools

Tried Mac email tools, it works perfectly and Tech support team helps me through remote connection to complete the task of my data migration for Mac.

Much appreciated, hope to get some more good products from Cubex basket.

good luck buddy.

August 17, 2022
Unprompted review
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Rated 5 out of 5 stars

Extremely supportive support team

I recently purchased technical license of Zimbra Converter and got the activation key within half an hour of placing the order. I was facing issues with activating the software then after contacting the support team, it was easily done.

March 1, 2022
Unprompted review
Rated 4 out of 5 stars

I bought MDaemon Converter yesterday

I bought MDaemon Converter yesterday. I also had activation key issue but then I thought to contact directly to support team and discussed the same with them. They are facing little issues but successfully got the license after I have sent them email directly at support ID.

February 26, 2022
Unprompted review

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