Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me havin... See more
Company replied
Location
Switch locationSterling Buildings, 2/3 Carfax, RH12 1DR Horsham, West Sussex, GB
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See what reviewers are saying
I couldn't be happier with the service from everyone at Cubitt & West Horsham. Buying my dream home was such a positive experience thanks to the amazing team. Rebecca and Lisa were fantastic, always... See more
Company replied
Big shout out to Thomas Goodchild (of lettings and customer care) who is always there when I need him. Last time it was my shower and this time (through no fault of my own) it was my engagement ring... See more
Company replied
I had a great experience with Cubitt & West Horsham, particularly with Ethan Palmer, who helped me secure my new rental property. From start to finish, Ethan's communication was excellent. He kep... See more
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Company details
About Cubitt & West - Horsham
Written by the company
Founded in 1930, Cubitt & West is one of the premier estate agencies in the Southeast of England, helping generations of families move across Surrey, Sussex, and Hampshire. As a key part of Arun Estates—one of the region's largest independent property networks—the agency combines local expertise with substantial marketing reach.
With a network of high-street branches, Cubitt & West offers a comprehensive suite of services, including residential sales, lettings, and property management. They also provide in-house mortgage services via Mortgage Matters and conveyancing support, ensuring a smooth and streamlined journey from initial valuation to completion.
What truly sets Cubitt & West apart is their proactive approach to marketing. They utilise high-quality professional photography, virtual tours, and a vast, connected buyer database to showcase properties across the UK's major portals. Driven by a philosophy that prioritises unmatched customer service, their highly trained staff work to make buying, selling, or renting as stress-free as possible. Whether you're a first-time buyer or a seasoned landlord, Cubitt & West remains a trusted partner in the regional property market.
Book a free valuation>There are so many reasons to choose:
Written by the company
- Industry leading marketing
- Professional photography
- The best prices around
- Largest network of offices
- Easy to use website
- But we think you should choose us for a completely different reason! Our commitment to providing the very best customer experience (the kind we would want to receive ourselves) is the only reason you need.
Get in touch today!
The lengths we go to deliver the very best customer service are unmatched...
and we continually build on this through weekly coaching sessions to keep our staff focused. In recognition of our efforts, we’ve recently been awarded the ‘Investors In People’ accreditation and the industry-leading Gold award for ‘Training and Development’ in conjunction with the Sunday Times.
Contact info
Sterling Buildings, 2/3 Carfax, RH12 1DR, Horsham, West Sussex, United Kingdom
- 01403 269268
4.1
Great
5 reviews
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Fabulous Service
Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me having to ask. Fabulous service.
September 4, 2026
Unprompted review
Reply from Cubitt & West - Horsham
We are so pleased to hear about the exceptional service you received. It's wonderful to know that our team at Cubitt & West Horsham went above and beyond to resolve your challenging situation. Thank you for your recommendation Kirsty!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
Lost engagement ring !
Big shout out to Thomas Goodchild (of lettings and customer care) who is always there when I need him. Last time it was my shower and this time (through no fault of my own) it was my engagement ring that fell down the drain. I was absolutely devastated and so I got through to Thomas who called me to arrange the plumber to come as quickly as he can. Within a day the swift arrangements were made and then Thomas also phoned me after to check that everything had been sorted out for me. I'm so grateful for him always being on hand to sort out all my maintenance issues whenever I have any. He's awesome. Thank you so much for all the excellent service you have provided!
August 20, 2026
Unprompted review
Reply from Cubitt & West - Horsham
We are so pleased to hear about your positive experience with our team member at Cubitt & West Horsham. It's wonderful to know that we were able to assist you promptly with both your shower and, especially, with the recovery of your engagement ring. We understand how distressing such a situation can be, and we are glad we could provide such excellent and swift support. Your kind words about our consistent service mean a great deal to us.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
I couldn't be happier with the service…
I couldn't be happier with the service from everyone at Cubitt & West Horsham. Buying my dream home was such a positive experience thanks to the amazing team. Rebecca and Lisa were fantastic, always keeping me updated and making everything run smoothly. A big thank you to Dan R, the Mortgage Manager, who was patient, helpful, and always took the time to answer my questions. From start to finish, everyone was friendly, professional, and supportive. I highly recommend Cubitt & West Horsham to anyone looking to buy a home. Thank you for making my dream come true!
Zoe Manzini
May 7, 2026
Unprompted review
Reply from Cubitt & West - Horsham
We are so happy to hear that we could make your dream home purchase such a positive experience. It means a lot to us that our team at Cubitt & West Horsham kept you updated and made everything run smoothly. We truly appreciate your kind words and recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2
I’ve been with this agency since 2019
I’ve been with this agency since 2019.
Whilst I’ve had a terrible & traumatising experience with co-tenants (though this is entirely on my own), cubitt & west have assisted me every step of the way.
Whenever questions I needed to ask or advice I needed for letting-related queries, they’ve always been efficient in their response.
Whilst it’s sad that I’ll have to part with the property and their services, a million words could not be enough to express my heartfelt gratitude.
I would like to give a special shoutout to one Tom Hadlow whose the Property Manager in Horsham - he’s been so helpful with every single co-tenant situation, always taking time out of his busy schedule to give me support when needed
July 31, 2026
Unprompted review
Reply from Cubitt & West - Horsham
We are so grateful for your incredibly kind words and for sharing your positive experience with us over the past few years. It means a great deal to know that we were able to provide support and efficient assistance, especially during challenging co-tenant situations. We are particularly proud to hear about the exceptional help you received from our Horsham Property Manager at Cubitt & West. We understand that parting ways can be bittersweet, and we truly appreciate your heartfelt gratitude. We wish you all the best in your future endeavours.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://l1nq.com/pkk6pa2
Cubitt & West - Service Review
I had a great experience with Cubitt & West Horsham, particularly with Ethan Palmer, who helped me secure my new rental property.
From start to finish, Ethan's communication was excellent. He kept me updated throughout the process, was always clear about timelines and next steps, and made sure I knew what was happening at every stage. The whole process was quick, straightforward, and much easier than I expected.
Ethan and the team were friendly, professional, and a pleasure to deal with. I would definitely recommend Cubitt & West Horsham to anyone looking to rent a property, and I'd happily use them again in the future. Thank you for all your help!
July 23, 2026
Unprompted review
Reply from Cubitt & West - Horsham
We are so pleased to hear about your positive experience with us in securing your new rental property. It is wonderful to know that our team's communication and professionalism made the process quick, straightforward, and easier than you expected. We truly appreciate your recommendation and look forward to assisting you again in the future.
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