Banner for Cubitt & West - Shirley
Visit website

Cubitt & West - Shirley Reviews 

2
•
TrustScore 4 out of 5

3.8

Real Estate Agents
Write a reviewVisit website
Write a review

Location

Switch location

137/9 Wickham Road, CR0 8TE Shirley, Surrey, GB

•
020 8654 3037

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Real Estate Agents

About Cubitt & West - Shirley

Written by the company

Founded in 1930, Cubitt & West is one of the premier estate agencies in the Southeast of England, helping generations of families move across Surrey, Sussex, and Hampshire. As a key part of Arun Estates—one of the region's largest independent property networks—the agency combines local expertise with substantial marketing reach.

With a network of high-street branches, Cubitt & West offers a comprehensive suite of services, including residential sales, lettings, and property management. They also provide in-house mortgage services via Mortgage Matters and conveyancing support, ensuring a smooth and streamlined journey from initial valuation to completion.

What truly sets Cubitt & West apart is their proactive approach to marketing. They utilise high-quality professional photography, virtual tours, and a vast, connected buyer database to showcase properties across the UK's major portals. Driven by a philosophy that prioritises unmatched customer service, their highly trained staff work to make buying, selling, or renting as stress-free as possible. Whether you're a first-time buyer or a seasoned landlord, Cubitt & West remains a trusted partner in the regional property market.

Book a free valuation>

There are so many reasons to choose:

Written by the company

Industry leading marketing
Professional photography
The best prices around
Largest network of offices
Easy to use website
But we think you should choose us for a completely different reason! Our commitment to providing the very best customer experience (the kind we would want to receive ourselves) is the only reason you need.

Get in touch today!

The lengths we go to deliver the very best customer service are unmatched...

The lengths we go to deliver the very best customer service are unmatched...
and we continually build on this through weekly coaching sessions to keep our staff focused. In recognition of our efforts, we’ve recently been awarded the ‘Investors In People’ accreditation and the industry-leading Gold award for ‘Training and Development’ in conjunction with the Sunday Times.

Contact info

  • 137/9 Wickham Road, CR0 8TE, Shirley, Surrey, United Kingdom

  • 020 8654 3037

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(2)

265 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Mia Savva at Shirley Cubitt & West and…

Mia Savva at Shirley Cubitt & West and the team have been absolutely amazing. They have secured a sale on our home in a week and Sale Memorandum a week later. Due to no chain hope to exchange soon and completion soon. Thanks to the professional , calm nature and generally very good putting people at ease. This scary time has been made possible. Amazing manager and the team are so lovely. Thank you! Will add a picture when we get to where we are going. Forever grateful after a nightmare start with another estate agent. Well done!

October 28, 2026
Unprompted review
Cubitt & West - Shirley logo

Reply from Cubitt & West - Shirley

We are glad you enjoyed your experience with our team at Cubitt & West Shirley after such a difficult beginning with your previous agency. We are happy to hear that our calm and professional approach helped ease your anxiety during what can be a very stressful process. It is wonderful that we could secure a buyer so quickly and help you progress toward a smooth completion. We appreciate your kind words and your gratitude, and we look forward to seeing your update once you are settled into your new home. Thank you for sharing your feedback.

Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

Rated 5 out of 5 stars

Cubitt & West Shirley branch have been…

Cubitt & West Shirley branch have been fantastic throughout the sale of my property. A special thank you to Mia, Maddie and Caitlin for helping the sale goes as smooth as it could be. There were a few set backs on my part but they were always very helpful and understanding. There was always someone on the end of the phone to talk me through things and nothing was ever too much trouble. I would highly recommend Cubitt & West.

August 28, 2026
Unprompted review
Cubitt & West - Shirley logo

Reply from Cubitt & West - Shirley

We are so pleased to hear about your positive experience with us at Cubitt & West Shirley during the sale of your property. It's wonderful to know that our team provided helpful and understanding support, especially when facing setbacks. We always aim to be there for our clients, and we appreciate your high recommendation.

Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look