Cuisinart UK Reviews 

Immediate response, Jeanette was very professional and helpful. The matter was fully resolved with a replacement within 48 hours. Superb service.

My Cuisinart ice cream maker stopped cooling after 4 years. As it's still within the 5 year guarantee period, Cuisiniart have very quickly offered to replace the machine free of charge and collecting the old one. Most impressed.

What can I say, Cuisinart service is just outstanding. Kettle had fault but is now discontinued and was offered alternative version or a credit. asked for different item as replacement which was no problem and on top got the difference of original purchase and replacement as a credit to be used at later date. I really wish other companies would offer the same level of service. Thank you India for making this all possible and will keep an eye for the upcoming product releases.

Bought the XL airfryer and it developed a fault after some months. I contacted the customer service and Jeanette took it up and apologised both on the phone and email for the issue and promised to send a replacement. To my amazement, DPD knocked on my door the following morning and delivered a brand new XL airfryer. What else can I ask for?

Smooth replacement....Probably the best seed and nut grinder on the market

Excellent Customer Service From Islania And Jeanette To Help Find A Product Which Had Been Delivered To The Wrong Address.

Really excellent from beginning to end! Initial technical difficulties with actually making contact, but once established, interaction was very prompt, polite, professional and extremely courteous.
Problem resolved first time and highly satisfactorily.
Difficult to know how it could have been better.

Quickly answered my request for support. Polite and supportive on the phone and quickly replaced the faulty item by delivery the next day. Excellent service. Thank you

Great customer service from Cusinart UK.

Some years ago I purchased a coffee grinder from Cusinart and it worked well for a number of years. It recently stopped working. I contacted customer services who responded promptly and sent me a replacement product. Good products and great service!

Extremely good communication regarding my query. Prompt reply and very pleased with the response regarding faulty Cuisinart Grinder. The grinder when operational is the best we have used and we have tried many.

Excellent Customer Service. Very helpful and efficient.

I was so grateful to the team at Cuisinart, who managed my recent enquiry. India supported and kept in touch with me throughout and was both efficient and knowledgeable. Always impressed with Cuisinart appliances, so reliable.
Thank you 🙏

Have had a pleasant experience with returning an air fryer and recieving a replacement. The customer service was extremely professional and prompt to deal with the entire process from start to finish and have extended my warranty. Definitely great value and am very happy with the quick turn around. I would recommend their products and excellent customer service

WOW! What an amazing customer service. My issue was dealt with immediately. Communication was 10/10. Cannot recommend them enough.

This company has a no-quibble guarantee as soon as something is wrong they replace it immediately. a great company to deal with

I recently purchased a replacement Kettle direct from Cuisinart. My previous Kettle was the same model but after nearly seven years, it stopped working. I ordered the replacement on a Monday afternoon, it was delivered by lunchtime the following day. What service! Plus the Kettle is excellent. I couldn't be happier!!

Jeanette was top notch, replaced my coffee machine swiftly and without fuss. Excellent service

The main mixing bowl of our 18 months old Cuisinart unfortunately broke. Something very small snapped and we don’t know how it happened but it was no longer usable. I contacted Cuisinart customer service and after asking for a few details they very promptly offered to replace the bowl. It arrived a few days later. Fantastic service.

I had cause to contact service today. Spoke to Jeanette.
This lady could not have been more helpful in resolving the issues I had with a soup maker, and determining the age of the machine.
The service received played a considerable part in ordering another Cuisineart product.