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CuliStack Reviews 2,012

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The most important thing is that you get everything in one Box-even a pan for frying and utensils included. It's an all-in-one pack, what more do you need? Honestly, I used to travel a lot, and in a... See more

Company replied

Rated 3 out of 5 stars

packaging is styrofoam.. which also broke into tiny pieces and you have to carefully clean off the surface of the cookware as the bits stick to the pans due to electrostatic charge. strange choice of... See more

Company replied

Rated 5 out of 5 stars

I have just bought this greatly designed set. The pots and especially pans are of high quality and non-abrasive. The gloves are so big and made up of silicone and they seem very professional. I haven'... See more

Company replied

Rated 5 out of 5 stars

Very happy with cookingtotem. PostNL lost the first order so it never arrived unfortunately.. After contacting cookingtotem they started a research. After a few days I was contacted by cookingtotem an... See more

Company replied

Company details

Written by the company

At CuliStack, we believe that cooking should be simple and joyful. By designing smart, practical products, we help make everyday cooking easier and more enjoyable. So you can focus on what cooking is really about: sharing moments, connection, and great food.


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4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

The worst experience in my life!

You asked me to leave a honest review, okay I'll do that. My story began at the end of November, I decided to order New Year's gifts for my family in advance. My mother is an excellent cook, she just loves to cook for the family and neightbors. For sure, I decided to make a gift, something for cooking. My girlfriend found a website Cooking Totem with a seemingly excellent product that promises to be the best cooking items in your life. Expensive product, but I love my Mom, I'm in business, I'm placing an order to my brother's address so that my mother doesn't see the gift until the New Year. We wait for 7 days, but Cooking Totem is unable to deliver my order. And to get my money back, I had to write to their support, find out the details why this happened and wait about 10 days for them to return my money. Do you think they gave me any explanations or excuses or maybe a discount coupon for such an inconvenience? If you told yourself yes, you are sadly mistaken. They simply returned my money after i ask them several times and told me that I can re-order the product without any regrets. Well, okay, I'm not an evil person and the product really promises to be cool. I place an order once again, its number was NL8332, this time to my place. I waited about 8 days for the courier to deliver my order and what do you think I received? That's right, I didn't receive anything, they sent me a box full of cardboard and garbage. I was so angry that I didn’t know how to calm down. I immediately reported the incident to Cooking Totem support about what happened. And again I received a bunch of messages saying that this couldn’t happen and they were again not to blame, somebody stole it bla bla bla kido. I DO NOT ADVISE ANYONE TO BUY ANYTHING HERE. I JUST WAS ROBBITED, FIRST FOR MY TIME, AND THEN THEY TOOK MY MONEY. I demand that my order be sent to me or my money returned!!! I will make everybody know about this situation, and local authorities will help me

December 23, 2023
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Reply from CuliStack

Hi Nikolay, we're sorry your experience didn't go so well. Fortunately, we were able to offer you a refund or reship the order. Of course, we are sorry for you that it turned out this way and we surely want to help you! We've already sent you several e-mails, but unfortunately we don't get a response to our messages. We want to solve this for you, so we like to ask you to respond to our e-mails so we can come to a solution and help you with this. We would love to hear from you and we hope to solve this as soon as possible! Best regards, Team CookingTotem.

Rated 5 out of 5 stars

Quality product and very good…

Quality product and very good communication.. Excellent service ... Highly recommended !!!

January 5, 2024
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Reply from CuliStack

Thank you Dennis for your nice review! We are happy with you as a customer 😍 and glad that everything went well. Enjoy cooking with the pans! Best regards, Team CookingTotem.

Rated 1 out of 5 stars

Scratches in every part except the…

Scratches in every part except the sauce pot. For sure have been in use before with damaging effect to the outer layers. Heat management in induction is not really good. Work better on gas. All in all nice idea but product was damaged. No replies from vendor

November 30, 2023
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Reply from CuliStack

We appreciate your feedback and it's a pitty to hear this. Of course we are here to help you! We can't find an email from you at customer service. We would like to advise you to contact our customer service and they will do their best to help you with this. Best regards, Team CookingTotem.

Rated 5 out of 5 stars

I bought it because of the design

I bought it because of the design, it didn’t come up short. It’s impressive.
It took a while to arrive, however, my emails were replied and I was updated. I ordered it around Black Friday, so the delay was to be expected.
It’s was a gift so I haven’t tried it, but it was very well received.

December 4, 2023
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Reply from CuliStack

Hi Eleni, Thank you for your positive feedback! 😊 We're delighted to hear that you're pleased with the design of the product. We apologize for the delay in delivery, especially around Black Friday. It's great to know that you were kept informed via email. We hope the gift is well-received and enjoyed!

Best regards,
Team CookingTotem

Rated 5 out of 5 stars

Good

Easy to clean and practical

November 30, 2023
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Reply from CuliStack

Hi Subodh, great to hear! 😍 Have fun cooking! Kind regards, Team CookingTotem

Rated 2 out of 5 stars

In many ways inconvenient for cooking people

The set looks nice and the only nice part about it is probably the stacking option and saving space for the rest it’s not the right set for me. I find the sizes for a two person household inconvenient. The soup pan is for example for cooking pasta or small portion of soup way too big, the saus pan is very small so it’s really for sauces. I am missing middle sizes. The small baking/cooking pan is ok but for example for thin pancakes also not very convenient because the rubber of the handle goes till the bottom of the pan and the pancake dough gets stuck under it while baking, so with each pancake I removed the handle to turn the pancake. Furthermore the handles feel heavy for the small pans. The lid of the big pans is another min point, the grabbing part is small and inconvenient for people with longer nails because it is heavy and I can’t hold it for too long when opening the pan. All in all nice for people with less space but not convenient for people who cook more often and need the right sizes and comfort.

December 7, 2023
Unprompted review
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Reply from CuliStack

Hi, thank you for your review. We're sorry to hear that the set didn't quite meet your expectations, but we appreciate your feedback. In the background we are working on further developments and expanding our range. Your comments will certainly be kept by us and if you have any questions, our customer service is ready to help you! Best regards, Team CookingTotem.

Rated 5 out of 5 stars

Beste koop

The product is excellent as it is completely non stick, dishwasher safe and easy to use.

November 28, 2023
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Reply from CuliStack

It's great to hear that you have all good experiences with our pans. 😍 Thank you for your review. We wish you lots of cooking pleasure! Best regards, Team CookingTotem.

Rated 5 out of 5 stars

Amazing set

Amazing set! I am so happy I got them!

November 28, 2023
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Reply from CuliStack

Thank you for your nice words! 😍 We are happy to have you as a customer. We wish you a lot of joy in the kitchen with the pans! Best regards, Team CookingTotem.

Rated 5 out of 5 stars

If been looking at the cooking totem…

If been looking at the cooking totem pots for about 4 months, and now I decided to gift myself a new set of pots that fitted together and are easy to use and clean.
I chose these because they were easy to store, easy to clean and easy to use.

November 23, 2023
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Reply from CuliStack

Hi Fleur, thank you for your great review. It's always nice to give yourself a gift. 💝 We are happy to hear, that you have a great experience with the set. Enjoy the pans! ☺️ Best regards, Team CookingTotem.

Rated 5 out of 5 stars

Absolutely love this cooking totem

Absolutely love this cooking totem, a genius invention! It’s light weight, doesn’t stick and absolutely does what it says on the tin! And of course it looks fab on the side in your kitchen too!! It took me a while to make the decision, but with the 14 day trial period you can’t really go wrong and I definitely won’t be sending mine back!! Wish I bought one two years ago!!!

November 9, 2023
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Reply from CuliStack

Wow, what a great review from you! 🤩 Thank you very much for the compliments. We are very happy to hear that you have such a positive experience with the set, very nice! 😍 We wish you many more wonderful cooking moments and if you have any questions, our customer service is ready to help you. Best regards, Team CookingTotem.

Rated 4 out of 5 stars

Super! - only middle size misses

I really like the pots. Super easy to cook and clean. Everything is nicely stuck together. I only miss a medium sized Pot.

October 27, 2023
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Reply from CuliStack

Hi Wendy, we are happy that you like the pans! It's great that they work very well for you. 😍 Thank you for your feedback, we appreciate it and we will listen to it. Enjoy the pans! Best regards, Team CookingTotem.

Rated 5 out of 5 stars

Best Cooking-stuff I ever had

Best Cooking-stuff I ever had ! Just perfectly!

October 11, 2023
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Reply from CuliStack

We are delighted to hear that the CookingTotem meets your expectations perfectly. 😍 Customer satisfaction is very important to us and we hope you will have many more tasty cooking adventures! Kind regards, Team CookingTotem.

Rated 5 out of 5 stars
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Reply from CuliStack

Hi Inga, we are so happy to hear that you are in love! 😍 We wish you a happy life with the CookingTotem 😉. Thanks for your review and enjoy your pans! Best regards, Team CookingTotem.

Rated 3 out of 5 stars

The surface is rough

The surface is rough. I'm constantly afraid of scratching it.
The processing of the components could be better.

I received it yesterday, I didn‘t cook with it yet.

September 25, 2023
Unprompted review
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Reply from CuliStack

Hi, we wish you lots of cooking pleasure! If you have any questions, please don't hesitate to e-mail us. Our customer service is always ready to help. Beste regards, Team CookingTotem.

Rated 5 out of 5 stars

Everything is perfect

Everything is perfect, the delivery was very fast, the product is very good.

September 19, 2023
Unprompted review
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Reply from CuliStack

Hi Markus, we are very happy to hear about your positive experience with CookingTotem! We wish you lots of cooking pleasure! Beste regards, Team CookingTotem.

Rated 4 out of 5 stars

I've only used the pans so far and it…

I've only used the pans so far and it was easy. Loved it specifically for recipes that involve a frying and finishing off dish in the oven.

August 25, 2023
Unprompted review
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Reply from CuliStack

Hi, good to hear you find the pans to easy to use. 🙂 Here are some ideas for recipes: https://de.cookingtotem.com/blogs/recipes Enjoy the pans! Sincerely, Team CookingTotem.

Rated 5 out of 5 stars

Great cooking gear

Great! High quality, good service an fast delivery! Everything fine so far! We love it. Thank you!

August 9, 2023
Unprompted review
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Reply from CuliStack

Hi Franz, we are happy to read that you have a great experience with CookingTotem and love our product! 😍 Thanks for your great review. Sincerely, Team CookingTotem.

Rated 5 out of 5 stars

Perfect and Elegant

Beautiful, easy to wash and excellent for cooking. Very easy to store and does not scratch as they do not rub when stacked.

June 23, 2023
Unprompted review
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Reply from CuliStack

Hi, thank you for your great review! 😍 We are happy to hear that CookingTotem is working excellent for you. Sincerely, Team CookingTotem.

Rated 5 out of 5 stars

Kitchen Organizer

I have a really small kitchen. The Cooking Totem fits perfectly. Now I have enough space for other things. The quality is marvelous.

June 8, 2023
Unprompted review
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Reply from CuliStack

Hi, we are happy to hear that the CookingTotem works perfectly for you! 🤩 It's great that it has the right fit and optimises your space. Kind regards, Team CookingTotem.

Rated 5 out of 5 stars

I have just bought this greatly…

I have just bought this greatly designed set. The pots and especially pans are of high quality and non-abrasive. The gloves are so big and made up of silicone and they seem very professional. I haven't washed any item yet in the dishwasher as it is possible but not recommended. All in all, I am very happy to buy this set and as said in previous opinions, I would also opt for a medium-size pot for pasta for example.

June 5, 2023
Unprompted review
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Reply from CuliStack

Hi Magdalena, thank you for your review and feedback. We are happy to hear that you are satisfied! We wish you lot's of ejoyment with the CookingTotem. Sincerely, Team CookingTotem.

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