ordered an alien aero system for a very good price, cheaper then from the Alien Factory in GB. delivery to germany was a bit late, but didnt cost me anything although there were multiple delivery... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
extrem slow website, did know if ordered correct Item because translations was soo extrem bad that i just hope it was correct size every click on website takes more then 4!!!!! SECONDS thats a big... See more
Company replied
Hi I don't really speak french but I want to say I had a pleasant experience with shopping from germany. Really fair prices right now and not abusive like other shops that take advantage of the sit... See more
Company replied
I ordered a growtent. It has been hard to find since they are extremely sold out currently, but luckily i found one on culture indoor. Have been a bit suspisious about the company because there are a... See more
Company replied
Company details
- Garden Center
- Do-it-Yourself Shop
- Garden
- Garden Furniture Shop
- Green Walls and Divides Store
- Pond Supply Store
About Culture Indoor
Written by the company
Culture Indoor : expert de la culture en intérieur, de l’hydroponie et de l’autoproduction depuis 2002
Depuis plus de 20 ans, Culture Indoor accompagne tous les passionnés de jardinage en intérieur, qu’ils soient débutants ou cultivateurs confirmés. Précurseur du growshop en ligne en France, nous sommes aujourd’hui un acteur majeur en Europe dans les domaines de la culture indoor, de l’hydroponie, de l’aéroponie, de la permaculture urbaine et de l’autoproduction responsable.
Notre boutique en ligne propose plus de 10 000 références en matériel horticole : lampes horticoles LED, systèmes d’éclairage CMH ou HPS, engrais organiques et minéraux, tentes de culture, systèmes hydroponiques complets, extracteurs d’air, filtres à charbon, brumisateurs, testeurs pH/EC, systèmes d’irrigation goutte-à-goutte, etc.
Nous distribuons les plus grandes marques du marché : Platinium Hydroponics, Calitek, Terra Aquatica, Plagron, Biobizz, Secret Jardin, GSE, Canna, Superplant... Toutes sélectionnées pour leur fiabilité, leurs performances et leur compatibilité avec les exigences de la culture en intérieur.
Grâce à notre stock disponible en France, nos livraisons rapides et notre service client expert, nous garantissons une expérience d’achat fluide et sécurisée. Notre équipe est composée de professionnels de la culture indoor, prêts à vous conseiller à chaque étape de votre projet.
Culture Indoor, c’est aussi une base de connaissances unique : guides d’achat, tutoriels vidéo, comparatifs techniques, fiches pratiques... tout pour apprendre à cultiver facilement chez soi, en terre, en coco ou en système hydroponique.
Avec plus d’un million de clients satisfaits et une communauté active à travers la France et l’Europe, Culture Indoor est la référence incontournable pour toutes vos cultures en intérieur.
Contact info
4.2
Great
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 36% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
discreetly fast *****
October 23, 2021
Reply from Culture Indoor
Bonjour,
Nous vous remercions pour votre avis positif.
A très bientôt :)
L'équipe Culture Indoor
Advertisement
Reply from Culture Indoor
Bonjour,
Nous vous remercions pour votre avis positif.
A très bientôt :)
L'équipe Culture Indoor
Great service and delivery
Great service and delivery, only comment, maybe use use plastic on the packages.
August 31, 2021
Reply from Culture Indoor
Bonjour,
Nous vous remercions pour votre avis positif.
A très bientôt :)
L'équipe Culture Indoor
Reply from Culture Indoor
Bonjour,
Nous vous remercions pour votre avis positif.
A très bientôt :)
L'équipe Culture Indoor
I was very impressed by the website's…
I was very impressed by the website's ease of use and the speed of delivery — thank you. Will call again!
June 25, 2021
Reply from Culture Indoor
Bonjour,
Nous vous remercions pour votre avis positif.
A très bientôt :)
L'équipe Culture Indoor
Advertisement
Très bon site
June 11, 2021
This is the WORST you can get
This is the WORST you can get! DO NOT buy from culture indoor! Irresponsible and terrible service!
Ive placed an order two weeks ago(25/4).
I contacted their CS from Facebook (which is the only department responding to me) after 4 days because I didn’t hear from them nor recieved any confirmation email after the payment. Finally the delivery company called me on Wednesday (10 days after I placed my order) and asking me for 150chf cash extra upon delivery.
Ive purchased 3 pots in total 278chf plus 59chf delivery fee. I refused to pay 150chf without any invoice and Culture Indoor wrote to me and told me if I refuse to pay the tax, they will return the goods but I have to pay for both ways of delivery!!
I live in Switzerland and I didn’t know the tax is 55% import from France?? Nobody could explain to me why do I have to pay 150chf extra and the webpage did mention tax but why 55% of tax? Also they won’t be able to give me a receipt even if I agree to pay in cash, so what if the custom will send me another bill in the future??? You got ZERO protection if you purchase from this webpage from Switzerland!
I am telling 100%truth and I keep all the conversations.
I just want to warn you all and DO NOT order from culture indoor even it seems a bit cheaper! Now we are paying EXTRA and recieved a terrible service!!!
May 7, 2021
Unprompted review
Reply from Culture Indoor
Dear miss,
We are sorry to read your dissatisfaction and would like to make sure that we announce clearely on our site that we are a French company and that we sell duty free.
It is also recalled that the goods will pass through customs and that the costs will be added, as well as the local tax.
The customs clearance therefore explains the delay a little longer than usual and we are sorry for that.
We asked the carrier to come with the invoice detailing precisely the taxes claimed by the customs of your country.
Please note that we follow your shipment and we are in daily contact with the carrier to speed up delivery.
Counting on your understanding.
Culture Indoor
got what i ordered for a more than…
got what i ordered for a more than exellent price. 5 stars guys!
April 18, 2021
Unprompted review
Reply from Culture Indoor
Hello, thank you for your message, your satisfaction is our priority. We wish you a nice day. Culture Indoor team
Advertisement
Excellent Shoppig Experience
Excellent products at reasonable prices. Speedy delivery. Thank you
March 31, 2021
Super service
March 31, 2021
Advertisement
reactiviter
March 11, 2021
rectifiction/ ok apres qqs jours…
rectifiction/ ok apres qqs jours culture indoor est pret pour rectifier cette erreur, j en suis deja tres heureux!et merci fv
March 8, 2021
Unprompted review
Excellent service!!
November 16, 2020
Advertisement
100% parfait.
October 2, 2020
Unprompted review
Avoid this incompetent cancer store!
Incompetence within walls of this company can be measured from ISS.
I have ordered items for more than 700€ 3 months ago. Regardless their statement about free 10 days delivery if you order items for over 249€ in Europe, I still had to pay 100€ for delivery to my country with no explanation. They tried to sent it twice, but was returned to sender twice. Both times because insufficient papers. - Morons sent one order in three parcels, and included papers in only one parcel.. and they did that twice. TWICE! - Regardless me writing them about problem with exact instructions on how to fix it - also twice. And they had enough time to act both times, since parcels have been held at customs for more that 2 weeks waiting for papers. My frustration at this point is at max and I cant wait for this farce to be over. I can feel my brain dying from trying to communicate with these caveman. Conclusion; avoid this company as far and wide as you can. It is not worth it.
July 24, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.