While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Thank you Felicity for excellent customer service and quick thinking to ensure that our expat Aussie daughter received her Xmas present after our initial first choice was not in stock.! All reports a... See more

Rated 5 out of 5 stars

I ordered some HUTA hand-blown wine glasses from CultureLabel and they arrived incredibly quickly and safely. Their customer service is speedy, friendly and they always seem to be around to answer any... See more

Rated 5 out of 5 stars

I've had to contact Culturelabel customer care 2 or 3 times recently (not for any fault of theirs, I had queries on the product and my account) and they are superfast, efficient and generous. And I... See more

Company replied

Rated 5 out of 5 stars

Honestly one of the best places to go for gifts and art. They have such an amazing selection, and there really is something for everyone. I bought some Lee Renée jewellery and a Tim Hall photograph... See more

Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

No complaints

Got what I wanted, in good time. No complaints.

July 18, 2016
Unprompted review
Culturelabel logo

Reply from Culturelabel

Dear Ffion,

Thank you so much for taking the time to review us, we are are so happy that you had a good experience.

We will be sending you a special email with a Thank You gift from us shortly :-)

Have a lovely day.

Best wishes,

Lucy and the CultureLabel Team

Rated 5 out of 5 stars

Brilliant customer service and P&P.

I've had to contact Culturelabel customer care 2 or 3 times recently (not for any fault of theirs, I had queries on the product and my account) and they are superfast, efficient and generous. And I received my 2 packages really quickly, one the next day, without any P&P charges. What more can you ask for!! :)))))

July 18, 2016
Unprompted review
Culturelabel logo

Reply from Culturelabel

Dear Caron,

Thank you so much for your amazing review! We are so happy that you found our service efficient and generous, your review has made our day :-)

We will be sending you a special email with a Thank You gift from us shortly :-)

Have a lovely day.

Best wishes,

Lucy and the CultureLabel Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look