Banner for CupidFeel

CupidFeel Reviews 311

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 301 reviews, reviewers had a great experience with this company. Customers are really happy with the staff, describing them as helpful, friendly, and understanding. People also appreciate the smooth and easy-to-use experience, finding the platform calm, well-organized, and modern, with a clean layout that makes chatting simple and natural. However, some people were dissatisfied with the pricing, finding the site very expensive. Some reviewers also mentioned occasional issues with the website, such as freezing pages, slow profile loading, or problems with photo uploads. There were also mixed opinions on customer service, with some experiencing slow replies, while others praised the quick and effective support.

What people talk about most

Staff

People report positive experiences with staff. Customers frequently praise the politeness, empathy, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to use, with... See more

Website

Users describe ambiguous interactions with the website. Many reviewers find it expensive, citing hidden... See more

Customer service

Consumers find customer service to be ambiguous, with some reporting great experiences, quick responses, and... See more

Price

Customers consistently express dissatisfaction with the pricing structure, finding it very expensive. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I haven't run into any spam or fake accounts which is the most important thing for me. The lady's are very talkative and open minded. The site is very stable. My only complaint is that the photo uploa... See more

Company replied

Rated 4 out of 5 stars

I’ve had a mostly smooth time with CupidFeel. The layout is clean, and it’s easy to just jump into a chat. Love that it doesn’t feel overly curated or fake. I had one bug where my profile edits didn’t... See more

Company replied

Rated 4 out of 5 stars

My first rating of Cupidfeel is only 4 of 5 because I enjoy my chat very much; the 5 of 5 will be given if I can go out on a date with the people I chat with?

Company replied

Rated 5 out of 5 stars

I met so much interesting people. thanks for it! I didn’t expect so much variety in conversations, but it’s been so cool to hear different stories and points of view. One thing I noticed is that profi... See more

Company replied


Company details

  1. #10 of 25 best companies in Dating Service

About CupidFeel

Written by the company

CupidFeel

CupidFeel is an online socializing platform designed for those who want to enjoy romantic communication in a relaxed and uplifting space. Whether you're seeking a refreshing conversation or simply looking to explore romantic emotions, CupidFeel offers the opportunity to engage in warm, meaningful dialogues at your own pace.

Our platform brings together like-minded individuals who appreciate the beauty of emotional expression and light-hearted moments. With every message, there’s the potential to create a spark — a sweet moment that brightens your day and leaves you feeling inspired.

CupidFeel isn’t about pressure or expectations. It’s a space to express yourself, explore new perspectives, and enjoy connection in a way that feels natural. From light exchanges to deeper interactions, every conversation is a step toward building emotional comfort and positivity.

We believe that romance starts with a simple message. And sometimes, that’s all it takes to turn a regular day into something memorable. Join CupidFeel and experience how small talks can grow into sweet, emotionally engaging moments — all in a safe and welcoming environment that celebrates you.


Contact info

3.9

Great

TrustScore 4 out of 5

311 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

this is a fake don't waste your money…

this is a fake don't waste your money if you're a man.

March 14, 2026
Unprompted review
CupidFeel logo

Reply from CupidFeel

Hi Jeffrey,

Our platform maintains clear community guidelines, and many user profiles are verified according to our Terms of Services to support a safe environment for communication. If you experienced an interaction that raised concerns or seemed unusual, please contact our support team at support@cupidfeel.help so the situation can be reviewed in detail.

Best regards,
Jules from CupidFeel

Rated 5 out of 5 stars

I am very satisfied

I had a wonderful experience in my very first call. But then the romance stopped because I ran out of credits
I still loved the experience and when I get paid I’ll buy more credits.

March 14, 2026
CupidFeel logo

Reply from CupidFeel

Hi Bobby,

Thanks for the five stars! Really glad the first experience was such a positive one. If you'd like help finding the best credit option when you're ready, our team is happy to assist at support@cupidfeel.help.

Best regards,
Jules from CupidFeel

Rated 5 out of 5 stars

BeautifulGirl

You are so beautiful.

March 13, 2026
CupidFeel logo

Reply from CupidFeel

Hi there,

Really glad you're enjoying the people here! Hope the great connections keep coming.

Best regards,
Jules from CupidFeel

Rated 5 out of 5 stars

Get to know each other and be respectful

This is my first time using this app and so far people have been very respectful. I hope to continue making friends as we get to know each other a little better.

March 14, 2026
CupidFeel logo

Reply from CupidFeel

Hi Yeli,

Wonderful to hear the community has made such a good impression, hope it only gets better from here!

Best regards,
Jules from CupidFeel

Rated 5 out of 5 stars
CupidFeel logo

Reply from CupidFeel

Hi Robert,

Really glad the connections have been consistent and engaging, hope they keep delivering!

Best regards,
Jules from CupidFeel

Rated 5 out of 5 stars

Well it's a very nice site you meet…

Well it's a very nice site you meet real and most importantly no scam or spam accounts, the response rate is much higher than i expected for a site like this.

March 4, 2026
Unprompted review
CupidFeel logo

Reply from CupidFeel

Hi Morgan,

Glad to have your feedback, it helps us keep things moving in the right direction.

Best regards,
Jules from CupidFeel

Rated 5 out of 5 stars

Thank you!

I haven’t met my partner yet but I like how friendly the people on here are! And credits last a while if you dont just message everyone you see. pretty fair system.

March 9, 2026
Unprompted review
CupidFeel logo

Reply from CupidFeel

Hi Leah,

So glad the experience has been friendly and the credit system has been working well for you! Hope the right connection comes along soon.

Best regards,
Jules from CupidFeel

Rated 1 out of 5 stars
CupidFeel logo

Reply from CupidFeel

Hi Alex,

You need credits to access certain services on our platform, but you only pay for the services you actually use. You can choose the services that interest you the most and control your spending. If you have any questions about credits, packages, or how to use them most efficiently, please contact our support team at support@cupidfeel.help.

Best regards,
Jules from CupidFeel

Rated 5 out of 5 stars

The people in this platform are…

The people in this platform are pleasing and interactive with I absolutely enjoy it. the international connections are the best part of this site. very interesting people.

March 5, 2026
Unprompted review
CupidFeel logo

Reply from CupidFeel

Hi Ben,

Glad the community has been such a highlight, hope it continues to bring great interactions your way!

Best regards,
Jules from CupidFeel

Rated 1 out of 5 stars

I have to get authorities do a legal…

I have to get authorities do a legal fraud and identity theft investigation into Cupid Feel and their parent company Gibraltar,for theft of over $8000.00 and retain an attorney. This is while I lay in the hospital with a broken back and broken neck and family to feed.What else can I say?They done this to an imaginary person and piece of paper twice and completely destroyed an already damaged life.Beware of Cupid Feel and any site Gibraltar owns. They are professional at this and I have been told and this time I have proof

March 7, 2026
Unprompted review
CupidFeel logo

Reply from CupidFeel

Hi Edward,

We take such feedback seriously and maintain a strict zero-tolerance policy for fraud or misuse on the platform. All users are required to follow our Terms of Service and Community Guidelines, and our team carefully reviews reports of suspicious activity to help maintain a safe environment for communication.

We’ve tried to reach out to you through Trustpilot’s tools so we could look into this more closely and offer direct help, but unfortunately we haven’t heard back. Without additional details about your account, it’s difficult for our team to review the situation you described.

Please contact our support team at support@cupidfeel.help
so we can investigate the matter properly and assist you directly. Our team is ready to review the case with the relevant departments and provide further clarification if needed.

Best regards,
Jules from CupidFeel

Rated 5 out of 5 stars

Nice site!!

March 5, 2026
Unprompted review
CupidFeel logo

Reply from CupidFeel

Hi Peter,

Thank you for the review, we genuinely value hearing from our users.

Best regards,
Jules from CupidFeel

Rated 3 out of 5 stars

I think I like it so far

I think I like it so far

April 3, 2025
Unprompted review
CupidFeel logo

Reply from CupidFeel

Hi Jason,

Thank you for the feedback! We’re always looking to improve, so if there’s anything we could do to earn those extra stars, don’t hesitate to let us know. Your satisfaction matters to us.

Best regards,
Jules from CupidFeel

Rated 1 out of 5 stars

I want to share my experience to help…

I want to share my experience to help other users make informed decisions before spending money on this platform.

I spent about $500 communicating with one profile. The conversation seemed friendly and engaging at first. However, when we both tried to exchange contact details to continue the conversation outside the site (for example WhatsApp or Telegram), it turned out that the platform blocks all phone numbers and other contact information.

Customer support explained that unlocking the ability to exchange contact details would require spending around $1500 on the platform. This creates a situation where users are effectively forced to keep paying just to maintain communication.

What also raised concerns for me is that the women I communicated with did not appear interested in finding any way to move the conversation outside the platform. Even when I suggested waiting or trying later, the conversation simply continued within the paid chat.

This made me question whether the profiles are managed by the actual people shown or by operators who maintain conversations on behalf of the profiles. I cannot confirm this for certain, but the structure of the platform makes it very difficult to verify who you are really speaking with.

I would strongly advise new users to be cautious and understand how the payment system works before investing significant amounts of money here.

February 26, 2026
Unprompted review
CupidFeel logo

Reply from CupidFeel

Hi Peter,

CupidFeel is an online communication platform for building online connections between people. Our platform prioritizes safety, transparency, and trust for all users. We are committed to creating a respectful environment where everyone can connect confidently. Clear guidelines, user verification, and supportive features are all part of ensuring a safe and positive experience. If you experience any issues using the platform, have questions, or notice any suspicious activity or service concerns, please reach out to our support team at support@cupidfeel.help. We’re here to help and are committed to resolving any problems.

Best regards,
Jules from CupidFeel

Rated 5 out of 5 stars

I've met such lovely persons here.

December 19, 2025
Unprompted review
CupidFeel logo

Reply from CupidFeel

Hi Noah,

Happy to know you're finding great people here, that's exactly the kind of vibe we aim for!

Best regards,
Jules from CupidFeel

Rated 5 out of 5 stars

Texting females

February 27, 2026
Unprompted review
CupidFeel logo

Reply from CupidFeel

Hi Danny,

Every review counts, and we're glad you left yours.

Best regards,
Jules from CupidFeel

Rated 5 out of 5 stars

They knew what I needed

They knew what I needed, anticipated my questions and sunrises the process I needed to follow.

February 24, 2026
CupidFeel logo

Reply from CupidFeel

Hi Michael,

Moments like these remind us why the team's effort matters, thank you for noticing!

Best regards,
Jules from CupidFeel

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look