Cupsy Reviews 4

I placed an order with cupsy.eu on February 22nd. After hearing nothing for two weeks, I had to reach out myself on March 5th to ask about the delay.
Only then was I informed that several items were out of stock. They told me the order would be cancelled and a full refund would be issued. However, despite sending multiple follow-up messages, I have received no response and, more importantly, I am still waiting for my money back.
Extremely disappointed with the lack of professionalism and the poor customer service. I wouldn't recommend buying from them until they resolve these issues.

This company are perfidious fraudsters. They stole over €300 from me. No order and no refund for over two months. They don't respond to messages. I am reporting the matter to the police.

I never received my order. There was a first reply to my mail with a wrong delivery document attached. Once it was clear that I didn't receive and the document was not related to my order THEY NEVER ANSWERED AGAIN. This sounds as a fraud!