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Curam Reviews 

612
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, professionalism, and dedication, highlighting their ability to provide excellent care and companionship. Many people found the service to be a godsend, making stressful situations comfortable and increasing confidence, especially when finding suitable carers for loved ones. The platform is frequently described as easy to use and navigate, simplifying the process of connecting clients with high-calibre care workers and offering quick support. However, some customers also noted issues with the vetting process and experienced unprofessional communication, leading to dissatisfaction with the company's support for carers.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising the kindness, helpfulness, and caring... See more

Service

Customers had positive experiences with service, often describing it as excellent, reliable, and transparent... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Customer service

Consumers generally find customer service to be positive, with many praising the helpful and understanding... See more

Customer communications

People report positive experiences with contact, appreciating the proactive communication from the central... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have 2 carers from Curam to look after my 95yr old mother who suffered a terrible one for day and one for night Roselyn ( Rose) and Christine , I could not ask for better. They are unbelievably kin... See more

Company replied

Rated 5 out of 5 stars

Fantastic professional care by Herjit S. in Birmingham. First time away from home for my wife for over night stay, since leaving hospital six years ago. Being away without the ‘normal home safety blan... See more

Company replied

Rated 5 out of 5 stars

I would thoroughly recommend Curran. From start to finish they provided an excellent service. The carer we selected was superb and brought great companionship to my mum while her usual companion was a... See more

Company replied

Rated 5 out of 5 stars

Finding the right carer for a loved one can be a minefield. A friend recommended Curam Care as my mum needed some help and support at short notice. The service provided is speedy and efficient and res... See more

Company replied


Company details

  1. Home Help Service
  2. Emergency Care Service
  3. Home Health Care Service
  4. Home Help Service Agency
  5. Mental Health Service
  6. Aged Care

Written by the company

Curam is transforming how care is found and managed across the UK and Ireland. Find experienced, DBS-checked carers safely and quickly. With over 10,000 vetted Care Professionals, with an average of 10+ years care experience, you can find and hire carers in real time, 24/7. We’re the only UK digital care provider offering real-time care and complete end-to-end management, and our carers have already delivered over 6.5 million hours of care. Filter profiles, chat directly, and manage care in one secure place with Curam. From hourly to live-in and CQC-managed care packages, Curam gives you total choice, control, and keeps you safe when it matters most. Find a carer today 👉 www.curamcare.com or download our app 👉 https://www.curamcare.com/apps-download/client

Curam - Creating a fairer care community

Written by the company

How does Curam work?
3 Simple Steps: 1) Clients sign up for free 2) Search for a suitable carer 3) Interview, hire and pay the carer. Alternatively, clients can post a job ad on our automated jobs board.
 The process is simple and clients only pay for the care delivered.
We are transforming the care sector by improving the lives of both carers and their clients.
We believe that valued carers deliver care of value. By ensuring that all of our self-employed carers earn at least the London living wage, we attract motivated, experienced carers to the platform. They are then empowered to give an excellent standard of care to you or your loved ones.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

612 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(612)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Prompt reliable service
Very attentive & understanding to my needs
Lovely company

November 17, 2025
Curam logo

Reply from Curam

Dear Eileen,
Thank you so much for taking the time to share your lovely feedback. We’re delighted to hear that you’ve experienced prompt, reliable care and that your Curam carer has been attentive and understanding of your needs. If there’s ever anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Frank Marketing Intern

Rated 5 out of 5 stars

Exceptional customer service and care

Great customer service from beginning to end and throughout.
Ashleigh-Louise really understood what we needed and delivered well over and above, which made the process very simple and provided additional reassurance for a service we have not used before. Would 100% recommend and use again.

November 19, 2025
Unprompted review
Curam logo

Reply from Curam

Dear Alison,
Thank you so much for your wonderful review. It's great to know that Ashley-Louise was able to understand your needs and deliver a service that offered clarity, simplicity and reassurance.
Your words mean a great deal to us and we're always here to support you again when you need us.
Kind regards,
Frank Marketing Intern

Rated 5 out of 5 stars

All the help I needed

The help and care I received from Paula-Daniele was so good, she could not have done more. My criticism of Curam is that they should also allow for irregular, one-off jobs. I need such help, but struggling to find help for suchhelp.

November 19, 2025
Curam logo

Reply from Curam

Hi Micheal,
Thank you for taking the time to share your thoughts. We’re very pleased to hear that the care you received was of such a high standard and that you felt well supported throughout.
We appreciate your comments regarding the availability of irregular or one-off jobs. In situations where care needs variety, some clients find that arranging a small number of hourly care visits even on an occasional basis can offer more flexibility. This might be a helpful option for you to consider if your needs change in the future. If you ever need any extra help our support team is always here to help, email them at client@curamcare.com or call on 01387 733 665.
Kind regards,
Frank Marketing Intern

Rated 5 out of 5 stars

To date all is well and Edilene is…

To date all is well and Edilene is working very well kind efficient. My husband is happy with our care

November 17, 2025
Curam logo

Reply from Curam

Hi Penny,
Thank you for your lovely review. We’re so pleased to hear that your husband is happy with the support he’s receiving. Your feedback means a great deal to us and to the carers who work so hard every day.
Kind regards,
Frank Marketing Intern

Rated 5 out of 5 stars

Sarah is a true angel walking amongst…

Sarah is a true angel walking amongst us. My mum is so happy to have her and so are we. At this early stage in my mums care she is all we could ask for.

November 17, 2025
Curam logo

Reply from Curam

Dear Mrs Bailey,
Thank you so much for your wonderful review. It's great to hear how pleased you and your mum are with Sarah’s support. Knowing that she has brought comfort, reassurance, and had such a positive impact at this early stage of your mum’s care means the world to us.
If you ever have any questions or queries in the future please don't hesitate to get in touch.
Kind regards,
Frank Marketing Intern

Rated 5 out of 5 stars

Curran Care Forever

Curran Care Forever! Love my carer who lives just down the road! Can't do better than that!

November 3, 2025
Unprompted review
Curam logo

Reply from Curam

Dear Michelle,
Thank you so much for your wonderful review. We’re delighted to hear that you’ve found the perfect match with your carer and that they’re close by, it really makes a difference. Your kind words mean a lot to us and to all the carers who work so hard to provide excellent support.
Best wishes,
Frank Marketing Intern

Rated 5 out of 5 stars

Curam is reliable agency supplier of staff

Curam is reliable agency supplier of staff. All their staff are DBS checked and have right training for work. Our job at Care4You Healthcare was made lighter in finding right staff for work at short notice.

October 31, 2025
Curam logo

Reply from Curam

Hi there,

Thank you so much for your kind words. We're delighted to hear that our team could support Care4You Healthcare in finding the right staff quickly and efficiently. Your peace of mind matters, that’s why every Curam carer is fully vetted and DBS checked. We really appreciate your trust and look forward to continuing to help you find the care you need.
Kind regards,
Frank-Marketing Intern

Rated 5 out of 5 stars

Care was very good,would recommend this…

Care was very good,would recommend this company to anyone, our carer kept me updated every day on how John was getting on and the activities they were doing , the house was clean and tidy and all the washing was done, no complaints at all , I would use this company again

October 19, 2025
Curam logo

Reply from Curam

Dear Jeanette,

Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you were happy with the care provided and that your carer kept you well updated and supported throughout. It’s wonderful to know that John was well looked after and that our service helped make things a little easier for you both. Your recommendation means a great deal to us.

Best wishes,
Frank- Marketing Intern

Rated 5 out of 5 stars

5 star review for Cath Vickery

Carer Cath Vickery always on time and willing to do whatever is needed to help my wife. Very happy with the service that Cath is giving us.

October 14, 2025
Curam logo

Reply from Curam

Dear Michael,
Thank you for the kind feedback. We're so pleased to hear that your carer has been so punctual and willing to support your wife in every way needed. It's wonderful to hear that the care being provided is making a positive difference.
Kind regards,
Frank - Marketing intern

Rated 5 out of 5 stars

Fantastic company for finding a self…

Fantastic company for finding a self employed carer for continuety, read profiles and contact the carer direct, it beats using an agency where anyone turns up.
The self employed carers are vetted and police checked DBS

October 1, 2025
Unprompted review
Curam logo

Reply from Curam

Hi Tilly,

Thank you for your kind words and thoughtful review. We're thrilled to hear that you've had such a positive experience finding a self-employed Care Professional through our Curam. We're especially glad you appreciate our carer vetting and DBS checks—it’s all part of ensuring safety and trust. Thanks again for your kind review.

Best wishes,

Frank- Marketing Assistant

Rated 5 out of 5 stars

It was a good experience Curam…

It was a good experience Curam communication was very good. In problem solving communication with the office was very effective.

October 10, 2025
Curam logo

Reply from Curam

Hi there,
Thank you so much for your kind feedback. We're really glad to hear that you had such a good experience with Curam and found our communication effective, especially when it came to problem solving.
Please let us know if you have any questions or queries in the future.
Kind regards,
Frank- Marketing Assistant

Rated 5 out of 5 stars

Great platform, for features and ease of use

An easy to use platform, allowing me to post the details of my short notice and short term caring need for my daughter, and against all expectations to find a carer who was a great fit and looked after my daughter well. Also appreciated the ability to interact with the carer, and approve and pay for work, all online via the platform

September 18, 2025
Unprompted review
Curam logo

Reply from Curam

Hi Ian,

Thank you so much for your kind words! We're especially glad to hear that you were able to find a great carer for your daughter on such short notice. It’s fantastic to know that the platform made it easy for you to organise care, communicate, and handle everything in one place. Thank you taking the time to share your experience!

Kind regards,

Frank - Marketing Assistant

Rated 5 out of 5 stars

The Perfect Carer from Curam

Earlier this year, I was happily surprised by a lovely young lady named Kasia M, who came into my life which was not as easy as I could have wished for now that I have reached my mid seventies when one deserves good health and a peaceful frame of mind. Kasia gives her everything ..she is a wonderful companion, being the greatest cure if one is not in the best of health and keeps a clean and tidy kitchen and ensures a generally ship-shape house.
I can recommend her whole-heartedly to anyone who needs a friend and a helping hand.
I should like to express my gratitude to CURAM who always endeavour to provide the very best for those in need.
Many thanks for your good work as I will need your services for some time to come.
Jane R.

October 5, 2025
Unprompted review
Curam logo

Reply from Curam

Dear Jane,

Thank you so much for your wonderful review. We’re truly delighted to hear how much of a positive difference Kasia has made in your life. It’s great to hear that her companionship, care, and dedication have brought comfort and support during this stage of your life.

At Curam, we take great pride in connecting clients with exceptional carers, and your kind words are a testament to Kasia’s commitment and the values we strive to uphold.

We’re grateful for your trust and look forward to continuing to support you in the years ahead.

Best wishes,
Eve, Marketing Manager

Rated 4 out of 5 stars

Excellent on the care side, but one aspect of admin needs improving.

My initial experience was to find a carer to help me when I was leaving a care home. The main thing that drew me to Curam was the flexibility of work schedules and not having to have care 5 or 7 days each week. I contacted two of the carers suggested and after speaking with one, I invited her to be my carer and have not looked back. On the down side, I don't understand the necessity of having to approve each payment with my bankers. It doesn't happen with other suppliers. But yes, I accept the need to approve each invoice with Curam.

September 30, 2025
Unprompted review
Curam logo

Reply from Curam

Dear Super Baggy,

Thank you for sharing your experience with Curam. We're so pleased to hear that you found a carer who was the right match for you and that the flexibility of arranging care to suit your needs has been helpful. It's great to know the process of finding and choosing your carer worked smoothly.

We appreciate your feedback on the payment approvals too. Curam uses this system to give clients an extra layer of security and control over their payments, but we understand it may feel different compared to other suppliers. You're right that every invoice requires approval, and this is intended to make sure you only pay for the care you have agreed to receive.

Best wishes,

Sofia - Assistant Manager

Rated 5 out of 5 stars

Angeline, the angel.

We needed temporary care for my mum after a hip replacement and Angeline arrived. Words cannot convey how caring, compassionate, professional and incredibly kind Angeline was. My mum was reluctant to have help but as soon as they met, they became firm friends and Mum was sad to see Angeline move on to her next client. We would thoroughly recommend Angeline and found Curamcare very easy to navigate.

August 31, 2025
Unprompted review
Curam logo

Reply from Curam

Dear Emma Stephenson,

Thank you for sharing such kind feedback. We’re so glad to hear that Angeline made a difference in your mum’s recovery, and that her professionalism and kindness helped build a warm bond of trust and friendship.

It’s also great to know you found the Curam platform easy to use when arranging care, and we really appreciate your recommendation.

Best wishes,

Sofia - Assistant Manager

Rated 5 out of 5 stars

Fantastic professional care by Herjit…

Fantastic professional care by Herjit S. in Birmingham. First time away from home for my wife for over night stay, since leaving hospital six years ago. Being away without the ‘normal home safety blanket equipment’ & home care staff, Herjit made a very stressful experience, very comfortable & easy & has increased my confidence, to make this the first of many more trips away. I thoroughly recommend Curam for the supply of personal care staff. All the Carers are a credit to the company & their dedication to the care industry.

September 18, 2025
Unprompted review
Curam logo

Reply from Curam

Dear Stephen Binstead,

Thank you for your thoughtful feedback. We’re so pleased to hear that Herjit provided professional and reassuring care for your wife, making an important overnight stay away from home comfortable. It’s wonderful to know that this experience has given you the confidence to look forward to more trips in the future.

We also greatly appreciate your kind words about Curam carers more generally. We are proud to support such dedicated professionals, and it’s heartening to hear how much their commitment means to families like yours.

Best wishes,

Sofia - Assistant Manager

Rated 5 out of 5 stars

A friend recommended Curam Care

A friend recommended Curam Care, having had a very positive experience with her own mum.
My mum is 96 and until very recently has been very independent, and just receiving care from her family.
We have been very lucky to find a perfect match for our mum and to feel confident that a kind and competent carer is now able to look after her on a regular basis.
Knowing that this vital work is valued and that carers are also valued by being paid above the minimum wage is very important.
I would recommend Curam Care to anyone who has a loved one who needs help and support as they provide a directory of high quality and carers who have undergone appropriate safeguarding and professional checks.

September 20, 2025
Unprompted review
Curam logo

Reply from Curam

Dear GS,

Thank you for sharing your lovely feedback. We’re so glad your mum has found a carer who’s a great match, giving you peace of mind and her the kind support she deserves. It also means a lot to hear your appreciation for the way Curam values and safeguards both clients and carers.

Best wishes,

Sofia - Assistant Manager

Rated 5 out of 5 stars

I have found a lovely care worker for…

I have found a lovely care worker for my mum, on this very easy and clear website.

September 10, 2025
Unprompted review
Curam logo

Reply from Curam

Hi Tommygirl,

Thank you for your kind words and 5 star review. We’re delighted you were able to find a wonderful Care Professional for your mum through Curam, and that the website made the process simple and clear.

Thanks again for sharing your experience.

Best wishes,

Eve, Marketing Manager

Rated 5 out of 5 stars

Curam Care have been fantastic at…

Curam Care have been fantastic at helping me find a live in carer for my father. The website is easy to use and any issues I have had help with . The live in carer I found was great and I will use him again . A really good experience in what can be a very stressful process ! Many thanks Curam !!!

August 13, 2025
Unprompted review
Curam logo

Reply from Curam

Dear Linda,

Thank you for your wonderful feedback. We are delighted to hear that Curam made the process of finding a live-in carer for your father easier and less stressful.

It’s great to know that you found our website easy to use and that any issues you encountered were promptly resolved. We are especially pleased to hear that the live-in carer you found has been a great match and someone you would use again.

Your kind words mean a lot to us and motivate us to continue providing the best support possible during what can be a challenging time.

Many thanks again for sharing your experience.

Best wishes,

Eve, Marketing Manager

Rated 5 out of 5 stars

What a great idea

What a great idea, to charge a nominal fee and have access to so many high calibre care workers.
I have found a wonderful person, Shayla, to help me care for my mum who has Dementia in Altzheimers.
Finding the right person is crucial to a happy life for my mum and being able to try out care workers to see if they are the right fit is vital.

August 19, 2025
Unprompted review
Curam logo

Reply from Curam

Dear Tom,

Thank you very much for your kind and thoughtful feedback. It’s wonderful to hear that the idea of charging a nominal fee to provide access to high-calibre care workers has been so helpful for you.

We are delighted that you have found a great Curam carer to support your mum with Dementia. We completely agree that finding the right person is crucial for your mum’s happiness and wellbeing, and being able to try out care workers to ensure the right fit is vital, so it's wonderful to hear our service has made that possible for you.

Thanks again for your feedback and sharing your experience.

Best wishes,

Eve, Marketing Manager

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