We have 2 carers from Curam to look after my 95yr old mother who suffered a terrible one for day and one for night Roselyn ( Rose) and Christine , I could not ask for better. They are unbelievably kin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic professional care by Herjit S. in Birmingham. First time away from home for my wife for over night stay, since leaving hospital six years ago. Being away without the ‘normal home safety blan... See more
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I would thoroughly recommend Curran. From start to finish they provided an excellent service. The carer we selected was superb and brought great companionship to my mum while her usual companion was a... See more
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Finding the right carer for a loved one can be a minefield. A friend recommended Curam Care as my mum needed some help and support at short notice. The service provided is speedy and efficient and res... See more
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Company details
- Home Help Service
- Emergency Care Service
- Home Health Care Service
- Home Help Service Agency
- Mental Health Service
- Aged Care
Written by the company
Curam is transforming how care is found and managed across the UK and Ireland. Find experienced, DBS-checked carers safely and quickly. With over 10,000 vetted Care Professionals, with an average of 10+ years care experience, you can find and hire carers in real time, 24/7. We’re the only UK digital care provider offering real-time care and complete end-to-end management, and our carers have already delivered over 6.5 million hours of care. Filter profiles, chat directly, and manage care in one secure place with Curam. From hourly to live-in and CQC-managed care packages, Curam gives you total choice, control, and keeps you safe when it matters most. Find a carer today 👉 www.curamcare.com or download our app 👉 https://www.curamcare.com/apps-download/client
Curam - Creating a fairer care community
Written by the company
- How does Curam work?
- 3 Simple Steps: 1) Clients sign up for free 2) Search for a suitable carer 3) Interview, hire and pay the carer. Alternatively, clients can post a job ad on our automated jobs board. The process is simple and clients only pay for the care delivered.
- We are transforming the care sector by improving the lives of both carers and their clients.
- We believe that valued carers deliver care of value. By ensuring that all of our self-employed carers earn at least the London living wage, we attract motivated, experienced carers to the platform. They are then empowered to give an excellent standard of care to you or your loved ones.
Contact info
18 Ashwin St, Dalston, , E8 3DL, London, United Kingdom
- 01387 730766
- info@curamcare.com
- curamcare.com
4.5
Excellent
612 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not reliable
Booked a carer for my mum. Carer did not arrive or contact me. I’d already left by this time and was at work 2 hours away meaning my mum would have been stuck in her bed all day had her neighbour not kindly stepped in. I had read receipts showing the carer had seen my messages but just chosen to leave my poor terminally ill mum in the lurch. Who does that?! I hope you improve your vetting procedures, Curam. 3 stars because the evening carer is lovely.
February 24, 2025
Unprompted review
Reply from Curam
Hi there,
Thank you for sharing your feedback, and we sincerely apologise for the situation you encountered.
We understand how important reliable care is, and we’re truly sorry for the distress this caused you and your Mum. The care professional involved in the matter has been removed from Curam.
Please know this is not the standard we aim to provide, and we’re investigating the issue to ensure it doesn’t happen again in the future.
We are glad to hear that you have found a good and reliable Care Professional for the evening shift.
We truly appreciate your feedback as we work to improve.
Please feel free to contact us should you require any assistance.
Best wishes,
Sofia– Assistant Manager
The meeting was helpful it has answered…
The meeting was helpful it has answered most of my questions, the lady was friendly
February 21, 2025
Unprompted review
Reply from Curam
Hi Josephine,
Thank you for your feedback and for taking the time to write the review!
We are so glad to hear that the meeting was helpful and that most of your questions were answered. It's great to know that our staff was friendly and made the experience even better.
If you have any further questions, feel free to reach out anytime!
Welcome to our Care Professional Community.
Best wishes,
Eve - Marketing Manager
Great network
Helpful network that eases stress of recruitment. Really pleased with helpers I use.
February 20, 2025
Unprompted review
Reply from Curam
Hi there,
Thank you so much for your review!
We are happy to hear that our platform has been helpful in easing the stress of recruitment. It's great to know that you're pleased with the service.
Thanks for your feedback and please feel free to contact us anytime should you need further assistance.
Best wishes,
Eve - Marketing Manager
The platform is very impressive as they are very efficient
The platform is very impressive as they offered me clients that are close to where I live. Through the platform, I am well informed about available jobs and the various care needs of prospective clients. No pressures from the staff, as I am granted autonomy to select jobs that are suitable for me. I am absolutely impressed about the vetting and checking of caregivers before they are taken on. The platform provides and allows you to virtually interact with prospective clients which allows me to broaden my knowledge of their care. You are also encouraged to do care training related to healthcare. They are very prompt in processing payments for shift done and you are always informed once payment is processed
I endorse Curam with utmost confidence to anyone who is seeking a flexible transformative and rewarding care experience
February 14, 2025
Unprompted review
Reply from Curam
Hi Tina,
Thank you so much for your amazing review. We're delighted you’ve had such a positive experience using Curam. It's wonderful to know that the flexibility, efficiency, and support we've created at Curam is helping you thrive in your role as a Care Professional.
We take great pride in our vetting process and the opportunities we provide for continuous learning, so it's fantastic to hear that these features have made you feel safe and secure. Your review means a lot to us, and we look forward to continuing to support your journey in the healthcare sector.
Please feel free to contact us anytime should you need any further assistance.
We wish you luck with all your current and future clients.
Best wishes,
Eve – Marketing Manager
Staff are always helpful and get back…
Staff are always helpful and get back to you straightaway.
February 14, 2025
Unprompted review
Reply from Curam
Hi there,
Thank you for your positive feedback. We are so glad to hear that you found our staff so helpful and responsive. We take pride in providing excellent support, and if you ever need anything else, don't hesitate to reach out!
Best wishes,
Eve – Marketing Manager
Great system, great care
Great system, simple to use and helped us find the care we needed fast with assurances around safety and payments.
February 9, 2025
Unprompted review
Reply from Curam
Hi Kate,
Thank you so much for taking the time to write this review!
We are happy to hear that our system made it easy for you to find the care you needed quickly and with peace of mind. If there's anything else we can assist with, feel free to reach out anytime!
Best wishes,
Eve – Marketing Manager
Approval video meeting
A very informative video meeting with Bethan. All my questions were covered in detail. I felt very comfortable during our discussion and confident I have made the right decision partnering with Curam in my Carer employment future.
February 10, 2025
Unprompted review
Reply from Curam
Hi Sandra,
Thank you for taking the time to write this review.
We're so glad to hear that your video meeting with Bethan was informative and that all your questions and queries were answered. If you ever need anything else, don't hesitate to reach out. Welcome to our Care Professional Community and good luck.
Best wishes,
Eve – Marketing Manager
Rhyanna provided exceptional support…
Rhyanna provided exceptional support during my booking approval. She was kind, patient, understanding, and went above and beyond to ensure my needs were met. Her professionalism made a significant difference. I highly thank you for all the help .
January 31, 2025
Unprompted review
Reply from Curam
Hi Gianina,
Thank you so much for taking the time to share your positive experience with Curam!
We’re happy to hear that Rhyanna provided you with exceptional support and had such a positive impact. If you need any further assistance, don't hesitate to reach out.
Welcome to our Care Professional Community.
Best wishes,
Eve – Marketing Manager
I had a lovely chat with Rhyanna
I had a lovely chat with Rhyanna, everything was explained to me in full. Very friendly and helpful. Thank you Rhyanna for proving me with Curam. X
February 3, 2025
Unprompted review
Reply from Curam
Hi Heather,
Thank you so much for taking the time to write this review! We're so glad to hear that Rhyanna was able to assist you and provide you with all the information you needed. If you ever need any further assistance, feel free to reach out. Welcome to our Care Professional Community.
Best wishes and good luck,
Eve – Marketing Manager
Company that breaks the law
Company that breaks the law. They harras you with emails even years after you unsubscribe and tell them you no want no contact from them. They just beg for money
February 4, 2025
Unprompted review
Reply from Curam
Hi Alex,
We sincerely apologize for any unwanted emails you’ve received. This was due to an internal email error that has since been corrected. We take GDPR and user preferences very seriously and we can assure you that you will not receive any further communications from us. We apologize for any inconvenience caused.
Best wishes,
Eve - Marketing Manager
Fantastic Ryanna talked me through…
Fantastic Ryanna talked me through everything very easy process recommend anyone to go forward and get with Curam,
Yvonne Aoun
January 20, 2025
Unprompted review
Reply from Curam
Hi Yvonne,
Thank you so much for your review! We're delighted to hear that Rhyanna was able to guide you through the process smoothly and that you found it so easy to use Curam.
If you ever need any further support, please don't hesitate to contact us.
Welcome to the Care Professional Community.
Good luck and best wishes,
Eve - Marketing Manager
Positive experience all and all.
Ive started my journey with them recently. I was referred to Curam by someone who is working for them as a carer.
Since I've joined this platform, my experiences so far have just been positive.
From the start I was clear on where I could find support from them and how to contact if any problems.
The app-platform is supportive, clear and simple to use with all necessary resources readily available.
Their communication has been great so far, and I've had my approval meeting with a lovely lady called Bethan. She has further sent me all necessary links and gave me reassurance on support in case any questions or problems.
Thank you.
January 27, 2025
Unprompted review
Reply from Curam
Hi Rene,
Thank you for taking the time to share your experience with Curam. We’re delighted to hear that your journey with us has been positive so far and that our platform has provided the clarity and support you need.
It’s wonderful to know that you found the app so easy to use, Bethan will be pleased to hear your kind words about your approval meeting!
If you ever have any questions or need further assistance, please don’t hesitate to contact us.
Wishing you all the best,
Eve - Marketing Manager
meeting Rhyanna
Today I met Rhyanna during the curam interview. She was great. Very pleasant , warm and friendly.Took me through the different tools in a very clear way. Good experience indeed.
January 21, 2025
Unprompted review
Reply from Curam
Hi Laura,
Thank you so much for taking time to leave this review. We are so pleased that Rhyanna was helpful and kind. It is very important to us to make Care Professionals feel at ease and supported. Our staff are always happy to help and assist anytime, so please feel free to contact us.
Welcome to the Care Professionals Community and good luck.
Best wishes,
Eve - Marketing Manager
Curam Care Platform
I am in the process of trying to organise a team of carers to help me and to make the transition from my present care company to using Curam and have had Lynn helping me for over a year which has been great. I am now just starting with Jennifer who I met up with yesterday and she will be commencing work with me on Tuesday. So my experience of using Curam thus far has been the best thing I’ve done and I will continue on this path hopefully for my long term future care and happiness and quality of life. Thank you Curam
January 17, 2025
Unprompted review
Reply from Curam
Hi Barbara,
Thank you for taking the time to leave us this fantastic review. We pride ourselves on giving everyone access to care 24/7, and allowing those in need of care the choice and control over who is caring for them. So it's wonderful to hear that you are enjoying using these features and connecting with Care Professionals to find the right care team for you.
If you have any questions or need any assistance, please email us at client@curamcare.com and our support team will be more than happy to help.
Best wishes,
Eve - Marketing Manager
Reply from Curam
Hi Ana,
Thank you for leaving us this review. We're glad you're enjoying the Curam platform. Have a wonderful day.
Best wishes,
Eve - Marketing Manager
Easy, safe and reliable
Easy to use, great support and easy to connect with prospect clients.
January 9, 2025
Unprompted review
Reply from Curam
Hi HDV,
Thank you for taking the time to leave us this fantastic review. At Curam our user experience is so important to us, so it's great to hear you've found Curam so easy to use, and you're finding connecting with clients so seamless. Thank you for being part of our wonderful Care Professional community, we wish you all the best with your future clients.
Best wishes,
Eve - Marketing Manager
Curam is a good recruitmentcare Agency
Curam is a good recruitmentcare Agency, prompt in unboarding candidate for jobs vacancy, All process explained to me by Karen. All documents checked step by step. I will definitely recommend Curam to candidate looking for care job.
January 9, 2025
Unprompted review
Reply from Curam
Hi Evelyn,
Thank you for taking the time to leave us this wonderful review. We're glad to hear that you found our onboarding process so quick and that Karen was so helpful. Thank you for recommending us. Welcome to our Care Professional community, we wish you all the best with your future clients.
Best wishes,
Eve - Marketing Manager
Curam has the perfect system to pair…
Curam has the perfect system to pair the right carer to the right client, I appreciate all the clients that I have successfully worked with.
December 30, 2024
Unprompted review
Reply from Curam
Hi Jacqueline,
Thank you for taking the time to leave us this wonderful review. We take great pride in our platform's ability to connect clients to the right Care Professional, and vice versa. So, we're delighted that you're enjoying using the platform and finding the right clients for you.
It's great to have you as part of our Care Professional community, we wish you all the best with your future clients.
Best wishes,
Eve - Marketing Manager
Cut out the agency!
Curam cuts the agencies out of the carer client relationship. The result is a better return to both carer and client. Also...clients can choose their own carer. It's a great platform. I highly recommend both clients and carers to use it
December 24, 2024
Unprompted review
Reply from Curam
Hi Andrew,
Thank you very much for leaving us this fantastic review. Curam believes that everyone should have the choice and control over their care, as well as their schedule, so it's wonderful to hear that you'd recommend Curam to both clients and Care Professionals.
We hope you are having a wonderful festive season and happy new year from all of us at Curam.
Best wishes,
Eve - Marketing Manager
Curam Are Professionals
The professional that was interviewing was very clear and answered all questions to my satisfactory. Curam is very professional with an easy to use platform. The assistance it provides to Carers is exceptional and well thought of.
December 23, 2024
Unprompted review
Reply from Curam
Hi Tlhongbotho,
Thank you for taking the time to leave us this wonderful review. It's great to hear that you found our Care Professional approval team so helpful, and that you find the platform so easy to use. Welcome to the Curam Care Professional community, we wish you all the best with your future clients.
Best wishes,
Eve - Marketing Manager
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