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Rated 1 out of 5 stars

Ordered 18 days ago and still not been approved, have used them for 10 months with a variety of delays but not this bad. Had to have a video consultation (as per new guidelines, which is fine) and was... See more

Company replied

Rated 3 out of 5 stars

This is very bad experience this time First the brand Bella aura sending the products within one year to us, even shorter than last order in January. And Kiki health 4 of them are Broken Be... See more

Rated 5 out of 5 stars

As a brand recently signing up, our experience of Curate Beauty to date has been very good. We thought about signing up some time ago and had several chats and there was never any hard sell. Once we d... See more

Rated 3 out of 5 stars

Fantastic Customer Service, however I did find the system quite difficult to navigate. Also, some of the retailers where slow to respond.

Company details

  1. Beauty Products Wholesaler

Written by the company

Curate Beauty is a community-based wholesale buying platform bringing independent beauty brands and retailers under one digital roof. Our mission is to empower both brands and retailers through increased distribution and community development. Their founding team of beauty and retail experts provide brands with incredible stockists opportunities and unique partnerships, increasing brand awareness and boosting sales.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

54 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

*****DELAYS*****

Ordered 18 days ago and still not been approved, have used them for 10 months with a variety of delays but not this bad. Had to have a video consultation (as per new guidelines, which is fine) and was told I need a subsequent call from the pharmacist within 2/3 days, that was a week ago and still no call. Have now ran out of medication and missed my medication day, even though I ordered with plenty of time. Will give it 2 more days to see if they can rectify this situation, if not I will claim a charge back from my bank.

June 27, 2025
Unprompted review
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Reply from Curate Beauty

Hi Leah,
I just wanted to reply to you as you must have the wrong business. Curate Beauty closed last year and therefore I wanted to flag this given you are waiting for important medication. I hope that you locate the right business to help you, sorry we can’t assist you further.
Sam

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Rated 5 out of 5 stars

I could not be happier with Curate…

I could not be happier with Curate Beauty!
My experience has been phenomenal from beginning to receiving the products. Samantha has taken the time to introduce me to brands that would benefit my business and has been so supportive in helping me curate the best products for my customers. Their selection is diverse, featuring some of the most innovative beauty products - this have made buying for my business so much easier. Purchasing online is super straightforward and I was even given the opportunity to test some samples before buying. If you are looking to sell products for your business, I would not look anywhere else!

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

Love working Curate Beauty

Love working Curate Beauty, they always provide us with such speedy deliveries and the service is excellent too. Thank you so much to Sam and the team for always making it so effortless. Georgie

February 24, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with Curate Beauty

Great experience with Curate Beauty, wonderful selection of unique brands all under one umbrella making it easy to select / shop the brands.
Sam & the team are very helpful and provide good efficient customer service along with great knowledge!

February 22, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, amazing people, Sam is a fabulous founder - so dedicate and knowledgeable. Highly recommend working with Curate Beauty.

November 1, 2022
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Rated 5 out of 5 stars

Love!

Great!
The website is so easy to navigate and of course discovering amazing independent brands!

May 20, 2022
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Rated 3 out of 5 stars

This is very bad experience this time

This is very bad experience this time
First the brand Bella aura sending the products within one year to us, even shorter than last order in January.

And Kiki health 4 of them are Broken
Be honest Sam did very good job in this shipment . At least he try to ask Bella aura what happens, of course there is nothing can do from sam.

But Kiki health refund those 4 broken products
Thank you so much Kiki health , one of their Vendor happy to deal with the supplier willing to bear their own risk. Thank you so much sam and Kiki health

March 31, 2022
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Rated 5 out of 5 stars

Highly recommend!!

Such a great customer experience! The customer care is second to none and the team really go out of their way to help as much as possible, following up with the suppliers and acting as a great source of information and support. Highly recommend!

December 11, 2021
Unprompted review

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