Curchods Estate Agents - New Malden Reviews 16

TrustScore 4.5 out of 5

4.5

31 High St, KT3 4BY New Malden, GL, GB


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Rated 5 out of 5 stars

The team were excellent all the way through the process. Rupert encouraged me to go for my dream property and we got it! He was supportive and communicated well and clearly and kept me updated at regu... See more

Rated 5 out of 5 stars

Selling our flat from abroad would normally have been no mean task. Thanks to Chris Jakob and his team,Barbara in particular, any obstacle that came up was dealt with in a professional and caring wa... See more

Company replied

Rated 5 out of 5 stars

We just sold our property recently and are very happy with Curchods in New Malden. Rupert was extremely helpful, patient to answer all our questions throughout the sales. His professionalism, friendli... See more

Company replied

Rated 5 out of 5 stars

Rupert and the team at Curchods in New Malden went above and beyond to ensure that our house sale went through smoothly. They were not pushy but nor did they ignore us. They were just right with their... See more

Company replied


Company details

  1. Real Estate Agents
  2. Real Estate Agency

Written by the company

Curchods Estate Agents are a multi award-winning Estate Agent with a network of 25 offices across Surrey and Greater London specialising in residential sales and lettings.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

The team were excellent

The team were excellent all the way through the process. Rupert encouraged me to go for my dream property and we got it! He was supportive and communicated well and clearly and kept me updated at regular intervals. He was also good at suggesting when I should be chasing solicitors etc. Would highly recommend Curchods New Malden.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Selling our flat from abroad.

Selling our flat from abroad would normally have been no mean task. Thanks to Chris Jakob and his team,Barbara in particular, any obstacle that came up was dealt with in a professional and caring way.

We can simply conclude by saying they are highly recommendable.

January 28, 2026
Unprompted review
Curchods Estate Agents - New Malden logo

Reply from Curchods Estate Agents - New Malden

Thank you for your kind words about our team and services! We're thrilled to have helped make selling your flat from abroad a smooth and stress-free process. Our team takes great pride in providing professional and caring support to all our clients. We truly appreciate your recommendation and look forward to seeing you before completion! Regards Chris

Rated 5 out of 5 stars

Professional, personal and calm service from start to finish.

Rupert and his team were all very professional, friendly and very proactive. Always at the end of the phone when needed. We would highly recommend them and Curchods. They were all very knowledgeable and worked particularly hard to ensure a smooth process in a difficult market, Barbara was always professional and a joy to deal with.

December 11, 2025
Unprompted review
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Rated 5 out of 5 stars

From the moment we contacted Curchods…

From the moment we contacted Curchods for a valuation they stood out as the best choice for us. Rupert arrived and had a really great knowledge of what the properties in our area were selling for and gave us a realistic valuation. We agreed to have them market our property which was completed quickly meaning our house was live on the market within a week. Ruby took over from there on with so many viewings resulting in a sale within 2 weeks wow!! We were kept up to date throughout the selling process with e mails and phone calls. Although we encountered a few hiccups through no fault our side everything was quickly sorted with Ruby enquiring with buyers on our behalf. We definitely recommend Curchods for their professionalism, and more importantly their friendliness. We are very happy with the service we received from the whole of Churchods New Malden team.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Rupert and the team at Curchods in New Malden went above and beyond to ensure that our house sale went through smoothly. They were not pushy but nor did they ignore us. They were just right with their proactivity and communication with us, making sure that we were regularly informed of the processes going forwards and chasing the solicitors to make sure that things were progressing as hoped. Rupert and the team were extremely friendly and a pleasure to do business with and I would highly recommend using them for your house sale / purchase. Thank you :) Kate

October 31, 2025
Unprompted review
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Reply from Curchods Estate Agents - New Malden

Thank you so much for the glowing review, Kate! We are thrilled to hear that Rupert and our team at Curchods New Malden provided exceptional service during your house sale. We take pride in our proactive and communicative approach, and we are always happy to go above and beyond for our clients. Thank you for recommending us, it was a pleasure doing business with you! Best regards Chris Jakob

Rated 5 out of 5 stars

Accessible and responsive

Thank you to the team at Curchods New Malden, especially Ruby and Chris, for their work during our recent sale. Ruby was always accessible and able to produce updates despite it being a longer than expected process. Would recommend!

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great support during a difficult sale

We had a very difficult sale due to various reasons, none of which was the fault of Curchods. They were brilliant, especially Rupert, who repeatedly went above and beyond for us. I would highly recommend Curchod if you are selling in the New Malden area.

August 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Propert purchase new malden

We recently completed a purchase and were very happy with the Curchod's. We were supported in our search and purchase by Barbara who is an exceptional professional. She understood us and our needs and expertly advised us throughout the purchase process. Thank you Barbara.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, courteous and friendly

Every member of the team I dealt with was very professional, courteous and friendly. I felt that throughout the sales process they were doing everything possible to identify viewers and to ensure that the sales process moved along quickly and efficiently. They kept in regular contact with me and it was easy for me to contact Curchods when I needed to speak with someone. As the house was unoccupied and I lived some distance away, they kindly did a regular one weekly inspection of the house on my behalf. I have already recommended Curchods to others.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Over The Line

Very pleased with the service from chis Jacob’s , Rupert and all the Team at new malden office , our buyers lost their buyers Twice, but we was found another buyer very Quickly.
We accepted a lower offer, but that is understandable in the current climate.

July 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Exceptional Service

The professionalism, courtesy and responsiveness of the team at 'Curchods - New Malden' right from the initial meeting with Rupert Matthews, updates on viewings and contact with the team in general, right through to the final aspects of managing the sale with Terry Lau, I found to be exceptional!

March 14, 2025
Unprompted review
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Reply from Curchods Estate Agents - New Malden

Dear Colette
Thank you for taking the trouble to leave this review. I have passed on your very kind comments to Terry and Rupert.
Best regards
Chris Jakob

Rated 5 out of 5 stars

Curchods New Malden were diligent

Curchods New Malden were diligent, professional and always helpful. Ruby, Rupert and Barbera were all fantastic. I would highly recommend their services.

March 12, 2025
Unprompted review
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Reply from Curchods Estate Agents - New Malden

Dear Robin
Thank you so much for your very kind review. I have passed on you comments to my colleagues and wish you all the very best in your new home.
Best regards
Chris Jakob

Rated 5 out of 5 stars

Excellent Service

We just sold our property recently and are very happy with Curchods in New Malden. Rupert was extremely helpful, patient to answer all our questions throughout the sales. His professionalism, friendliness make the process more tolerable. The amount of effort he chased and update the chain and our solicitors to get it speed up is highly appreciated. We also want to thank you for Chris, Barbara, Ruby for all their help during the process. We highly recommend Curchods in New Malden.

October 31, 2024
Unprompted review
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Reply from Curchods Estate Agents - New Malden

Thank you so much for your review Rita and for your kind comments about Rupert. It has been a pleasure and privilege helping you.
Kind regards
Chris

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